433 results found
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Orders
During the entering orders quickly, if we need to cancel one and add a new item to the list, customer facing screen does not update. Deleted item does not seen on the invoice however Customer see it in his screen. Creates conflict with customers and break the trust.
1 vote -
menu colors
Menu bottons should be able to have full colorful and color options need enlarged.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Cash Discount applies to Clover Gift Cards
Please add Clover Gift Cards as a tender option to apply the cash discount price. We want our gift card holders to pay the cash price
2 votesThank you for your feedback, we plan to deliver these capabilities in q1'26.
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Online Ordering Options
There Should Be More Online Ordering Options Offered For The Merchants Sake!
Example:
My Set Pickup Time Is For 25mins. This time Frame works about 80% of the time but what happens when you get a massive order in that takes up your whole kitchen space and is not able to be ready within 25mins?
Its already too late to change anything on my settings because the order came through with a pickup time of 25 mins. Now my staff and kitchen are screwed because clover doesn't offer the Merchant any options to either accept the orders or at least…
8 votes -
Line-Item Time Stamp
Looking to have the time shown for when each line item on an order was added and fired back to the kitchen. This could be a report, viewable on the dashboard, or to print on the receipt. Currently you can see the time on the KP tickets when it prints.
Use example: A customer places an order with multiple items. They state it took 30 mins for the food to come out. How can the manager verify that or know if this was the server or the kitchen?
With this, a manager will be able to see if it really…
20 votes -
daily sales reporting
Limit the time frame an employee can view sales from a previous day.
3 votes -
Characters available for Business Name
24 characters for the business name -- not enough. Please make the business name field capable of accommodating up to 30 or 36 characters. Thank you
1 vote -
online order
can you add order number when customer place an online order? it will be easy to find customers order when we have a lot online orders.
2 votes -
Turn off cash payment on Handheld devices
Syncing is a great idea, do you have any ideas on how to disable cash payments on handheld devices? If a customer pays in cash without change, and they leave the cash on the table, and the waitress just taps cash and keeps the money.
5 votesThank you for submitting your Idea to UserVoice.
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Discount Control
We need the ability to control how discounts are applied to orders. There are certain discounts that apply to food only and not alcohol. Example, Military discount as well as other promotions we may be running through various advertisements. Currently, when creating a discount there are no control options for how the discount is applied. We would like to have an option to apply it to specific item labels or revenue classes, categories, menus, or even specific items. Another example would be a coupon we send out for 15% off your meal. When the customer is ready to pay we…
1 vote -
Inventory tracker mods
1) Be able to submit emails to admins/managers when inventory is below a certain count on an item
2 votes -
CLOSE OUT
Cmon 10 years, and the Closeout app and what's in finance and deposits are not even close. (STILL).
Every owner feels like there is foul play since the closeout report total is always different than what appears in the merchant's bank account.
Please HELP!
8 votesPlease contact Clover support
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Sales Activity Report Headers
Add the cash rendered amount to the column header in Sales Activity > Transactions report so we can easily identify potential theft or expectations for the till at shift changes. Or offer the ability to customize the headers of the Sales Activity reports like we can with Inventory
2 votes -
employee sales report with categories
merchant would like to be able to view employee sales by category (ie. food, beverage, etc.
3 votes -
Allow item URLS for COLO to be shared without it taking you to the main ordering page.
When a URL for a single item in Clover online ordering is shared it takes you to the main ordering page rather than the specific item.
1 vote -
Alphabetizing Categories + Items
Having all categories and items within that category alphabetized for ease of use and rapidity when taking orders.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Dining App Restrict permission on employees to remove Additional Charges from an active order
In clover dining app there are no restrictions for employees to remove the automatic Additional Charges from an order. There should be a permission where Only admins are allowed to remove additional service charge or have manager/admin passcode approval to remove additional charges on dine-in sections only. There should be a permission approval.
Currently there is an Operational Loss when customer is paying cash, the employee gives the bill to the customer, and customer pays in cash, some servers/employees found a loophole to remove the auto gratuity service charge in the Clover Dining app since there are no restrictions in…
9 votes -
86 items from KDS
The chef has a better understanding of which food items are available during the day. Can we please add functionality that would allow the kitchen to 86 an item from the KDS rather than going to a station/flex/mini.
1 vote -
Logo displayed on device idle screen and/or background
I have clients who would be interested in being able to have their business logo displayed on the devices lock screen and/or background. This could apply to any of the devices really but this client specifically has a Mini. Especially for the Clover Duo this would establish a presence for the brand and this makes the business seem very official.
3 votes -
Kiosk update needed ASAP!!!!
Problem: The customer-name field in the ordering flow currently accepts letters only. I want to enable a numeric-only option (or a numeric-mode toggle) so customers can enter numeric identifiers (e.g., 1–50 digits) instead of their name. We cannot shout out customer names in the restaurant to look for them.
Proposed change: Add a mode toggle (Name mode vs. Numeric ID mode). In Numeric ID mode, the input accepts digits 0–9 only, with validation for length (configurable, e.g., 1–50 digits). This will make bringing out food to customers table easier since they can be found by their number on top of…
1 vote
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