173 results found
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Turn Guest Screen
Guest screen should have equipment to be able to pivot / spin so that the customers aren't able to view what the counter is ringing in (for example, when another guest's tab is open).
This wouldn't be necessary if we could instead choose when the guest can view the screen. For example, only view once business hit's "Pay"1 vote -
cash
The merchant will like the ability to use to separate cash drawers for two different employees
1 vote -
E-COMMERCE QR code
have the choice of TKO or eat on site at the start of ordering following scanning of the QR code
1 vote -
Have Gross Profit added to inventory screen.
In the inventory screen, it has Price and Cost. There should be a Gross Profit option to see what the mark up is.
1 vote -
Clover Go syncing information from Clover Dining
Merchant is requesting table numbers and section name on the "orders' in the ios app, when selecting the button "Orders" it doesn't show, whether its paid or open the description of clover dining isn't synced. The order ID is not useful for them they would rather have the table number and section.
1 vote -
In the order screen, there is nothing to tell the server which order is the one they are looking for. There is no table number nor anything
In the order screen, there is nothing to tell the server which order is the one they are looking for. There is no table number nor anything about the subject matter of the order. If we could add a column stating this information it would be greatly appreciated. If necessary, you could replace the column labeled ID/Notes as these numbers are simply gibberish (no offence intended) to us at this end of your system.
1 vote -
During shift change between my AM Barmaid and my PM Barmaid there is about a 30-45 min overlap in which they are both behind the bar. The A
During shift change between my AM Barmaid and my PM Barmaid there is about a 30-45 min overlap in which they are both behind the bar. The AM Barmaid is closing out her customers getting them to pay their bill while the PM Barmaid is taking on all of the new customers who have just walked in. Nobody at this end of your system wants two sets of hands in the till because it opens us up for problems and lots of finger pointing when the numbers don't agree with the end of shift report. If you think about it the numbers cannot work…
1 vote -
Assign tickets to the person that originally started the ticket regardless of who runs the credit card at cash out. That way a manager can
Assign tickets to the person who originally started the ticket regardless of who runs the credit card at cash out. That way a manager can help cash out customers without worrying about who the tip will be assigned to.
1 vote -
Clover Dining: Add incremental authorizations
Currently, Clover Dining offers pre-auth for bar tabs, but if the pre-auth is greater than the order total, we have to pre-auth the card again to increment the pre-auth. Authorizations app has this functionality and better yet, once a card is pre-authorized, we can increment it without card present because the authorization is already saved, but it's no help because we need to manage out tabs and tables through Clover Dining.
2 votes -
Online delivery option for businesses who already pay and provide delivery drivers.
Why don't you offer an online delivery option for businesses that already have a delivery provider that they pay? For example, pizza shops? We pay to have delivery drivers and we can't use to clover option for deliveries. Plus, the $6.99 fee that doordash or other 3rd parties charge seems VERY pricey. Customers in this town won't pay that when they can just call the restaurant themselves and only be charged $3 for delivery..
My customers love the clover app because they can accumulate points. I don't want to offer online ordering through another third party app because that's obnoxious.…
12 votes -
Easier way to reorganize modifiers on each item to create an easy flow when customer places order. Master list too complicated
Using The Reorganize Modifiers master list is complicated. When each inventory item is set up, we should be able to select the specific order of modifiers for each item for an easy flow, and thus less scrolling up and down, on the clover dining app. This is important when using the Clover Flex as there is too much wasted time scrolling up and down to find pertinent modifiers. I have even tried using a numerical system to override the alphabetize system, and it doesn’t necessarily work all the time. Each inventory item has a unique flow when placing an order…
52 votes -
Problem: The Franchisor, is the owner of the chain and franchises his restaurants. As part of that relationship the owner / franchisor
Problem: The Franchisor, is the owner of the chain and franchises his restaurants. As part of that relationship the owner / franchisor needs to control (lockdown) the Franchisee's pricing / inventory. All locations are chained/linked together in Clover for management reasons and to facilitate their gift card program across all locations. Franchisees have begun altering the inventory/pricing which changes the pricing at all locations impacting the sales revenue of all franchises.
Currently clover has a way to add a franchisee role but they have to be modeled after a manager or admin or employee. In creating a role for a…
0 votes -
Duo Support
I have an issue with Clover duo 2nd when taking a payment from customer. Payment terminal keeps going back to tip select screen even though the customer already selects tip amount and pay with credit card. So, it makes double charge for same order most of time. This duo 2nd device is brand new, and network is super strong. How to resolve this problem? I was contacted to clover tech team, and they didn't give me the proper solution for this issue.
0 votes
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