591 results found
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Swipe Card to Pull Up Customer Order
I have a merchant using xxxx that is interested in Clover. They are not going to move forward with Clover, because they need the ability to pull up an order simply by swiping/inserting the card that they have on file for the bar tab/pre-auth. This is a music venue/bar that gets very loud, and therefore they need the ability to pull up an order without needing to communicate with the customer over loud music. If Clover could implement this, they would 100% move.
2 votesThank you for submitting your Idea to UserVoice.
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Redeem Gift Cards Online
Please add the ability for customers to redeem Clover Gift Cards when making purchases via Clover Online Ordering or any Clover eCommerce platform.
2 votesThank you for submitting your Idea to UserVoice.
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Preselect Modifiers
Within a modifier group allow for preselected item(s). Thus if you have a menu item that is standard with a certain type of cheese or dressing they are preselected and only need to be addressed when something other than the standard modifier is requested.
This would simplify the process of modifying standard orders and reduce the number of modifier groups necessary for No's and substitutions.
7 votesThank you for submitting your Idea to UserVoice.
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Update Employee Name
I would like the ability to update an employee name without having to delete and re-setup. I have an employee who got married and I can't update her name. I have to delete her and set her back up from scratch.
9 votesThank you for submitting your Idea to UserVoice.
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'Categories' Filter Broken
Clover.com > Reports > Item sales
Along the top of this screen there are six (6) filter boxes. The rightmost box is 'Categories.' Clicking on this box reveals a drop-down menu where you can select/unselect categories to be displayed.
It used to be that you could click this box, and it would stay open to allow you to unselect multiple categories until you were done, then click outside the menu and it would apply your filter. Now, each time you click once ANYWHERE in this drop-down menu, the menu disappears, and you have to re-open it again.
When you have…
1 voteThanks for bringing this to our attention. We are reviewing it now to resolve this behavior.
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Print orders automatically from Kiosk
I would love for kiosk orders to be printed automatically, just like Clover and DoorDash orders, so we don’t have to do it manually. I’d like them to continue going to the kitchen monitor, but also be printed on pape
1 voteThank you for submitting your Idea to UserVoice.
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KDS Font
It would be great to have the option to change the KDS font size larger, for both the item and modifiers. The modifiers are especially hard to read because the font is gray instead of black.
1 vote -
Customer Covers By Hour
In the dashboard, have a report that will tell you how many cover counts by hour. There is an existing sales report, but it does not show how many guests were served.
2 votes -
QR code improvements
We recently added Scan to Pay at our location. The feature is receiving positive feedback from both staff and guests. However, the QR code only prints when printing a full table bill. No QR code prints when splitting the check. The QR code was a plus for me, as an owner, because we do a TON of large groups with split checks and this speeds up efficiency in check out: potentially reducing future labor costs.
We have a work around for now, but it's clunky and time consuming. For any other full service restaurant owners facing this issue, we are…
3 votes -
Item Priority on Kitchen Printer
Inventory currently has the ability to have labels and categories when sending it to an assigned kitchen printer. It would be very helpful if we could also give each item a "priority" in which it is printed on the ticket.
If a customer wanted to turn on a feature that allowed them to also give those items a priority would make things much smoother in a kitchen that only has a single kitchen printer.
For example:
Inventory items currently have the ability to be categorized. When assigned to a category, you can also assign a Priority level.
Hamburger - category…
2 votes -
Increase DoorDash delivery radius
I need to increase the delivery radius of DoorDash Drive to 30miles is set to 5miles. I live in Texas and everything is spread out
1 voteThank you for submitting your Idea to UserVoice.
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Kiosk - Cash orders need OPTION to fire at time of order being placed!
Merchants need the OPTION (in settings) to fire orders to the kitchen from the Clover Kiosk EITHER at the time of the order being placed at the kiosk OR when the customer walks up to the counter. Currently, only the latter is possible, and only works for a portion of merchants, with certain workflows. Please amend/update the Kiosk settings, ASAP so that merchants can both make their own decisions and we can sell more Clover. Thank you.
1 voteThank you for submitting your Idea to UserVoice.
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Servers needing better reports to tip bartenders to separate food from bar tip amount
NEED Tips at end of day to decipher between tips for food and regular beverages and tips for bar orders..
So servers can tip bar on bar items handled "WITHOUT" giving bar tips on "Entire" food order ( food they serve should not be portion of tip that goes to bartender)
NEED simpler way at the end of the day to see breakout by employee for bar tip versus food tip portion for total tips
Ie;
Days orders came to $1,000$200 of order was bar
$800 of order was food and beverage
Tip is 20% of the total ticket
…
5 votes -
Reopen Orders for Non-Card Payments
Recently Clover released the feature that allows merchant to reopen completed table orders. This feature has been a great addition however merchants are only able to reopen orders if the payment was made with card.
If the payment was made with Cash or Other Tender options then the order cannot be reopened. It can only be refunded. This does cause issues because sometimes merchants incorrectly mark the payment as cash or makes a mistake during split payments.
The reopen feature works great with card payments but we need the merchant to have the ability reopen the order and reassign it…
22 votes -
Add ability to QUICKLY add the first name (or a number) to the order
Pizza slice shop with a line out the door needs this feature ASAP. Front counter staff needs to be able to add a name to the order for the cooks to warm up slices at the front counter and whole pizza cooks to make them in the kitchen. That name needs to be printed on order receipts in Bold. We don't need to waste time trying to lookup customers, don't need to collect their phone number nor email nor save them in the database. We have hundreds of customers. We just to add their first name and have it visible…
1 voteThank you for submitting your Idea to UserVoice.
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Clover Dining Repeat
Can we please get a repeat button in the clover dining app? I don't want to give every employee the ability to delete printed items so that they can repeat a drink order without having to search for the drinks again. We can have a table full of drinks that need to be repeated and it takes time to have to enter them one by one
28 votes -
Transfer Server on Closed Order
We really need a way to be able to transfer/change the server name on closed orders. This way if a mistake is made and the order is transferred to a manager's name or someone who just helps close out the tab, the business can adjust this when they notice the error and transfer it back to the correct server and have all tip reports adjusted so that this displays correctly.
9 votes -
Items Sale Report
Because of food cost going up all the time, bakeries, sometimes have a lot of waste at the of the day. We need to be able to run a report that displays date, time, and items sold. That way we could have a better ideas on when to stop baking certain items during weekdays and weekends.
1 voteThank you for submitting your Idea to UserVoice.
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Bulk price change actions
Owners often ask for an easy way to increase all items in a specific category by a set amount or %
2 votes -
Training mode for Clover Dining app
Crucial for restaurants and bars to go over things like coursing, moving a guest, collecting a payment, splitting a check, etc.
2 votes
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