249 results found
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Adding reporting based upon applicable Sales Tax.
Hello,
Currently, there is no ability to generate reports or search for transactions by applicable sales tax. For example, in my Finances>Taxes section, there are a number of sales that apparently have No Sales Tax (0%). We cannot identify which those are, we cannot search by sales tax, etc. It would make a lot more sense to have a Report that is broken down by sales tax.
1 vote -
Customer Information
I want the ability to have the Customer Information show up under the Orders Tab like it did once before. This is very important for when we want to see who we are delivering to without needing to always print the Order or Payment Receipt.
1 vote -
end of day waiter report should not complete if they have opened orders
should have an option that it doesn't print unless all opened orders are closed
1 vote -
Surcharge information on Order Receipt
Is it possible on the order receipt to have Surcharge information available. With a sit-down restaurant without a handheld device, the order receipt is presented to the customer and then payment is taken. Having the transparency to have the surcharge amount on the receipt to show the total after the surcharge, so the order receipt presented to the customer and the payment receipt when surcharge applies alligns
1 vote -
I switched to you with the promise that my BentoBox website will work seamlessly.; it has with 1 glaring omission. The ability to mark an or
A button on the orders screen to mark an o line order ready for pickup
1 vote -
printer
Order receipt DOTTED LINE format option doesn’t work with Star 700 kitchen printer.
When using the Large Font along with the dotted lines, the dotted lines wrap to two lines instead of only one.1 vote -
a real time running timer from the Floor Plan
Needs real running timer showing from the table layout for an efficient operation. There are many AYCE restaurants with time limits, currently Clover Dinning app only indicates tables in red at certain preset time and servers need to click each table to check the actual running time or they need to login to web dashboard to check entire tables timer at once. Thank you.
1 vote -
1 vote
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1 vote
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Fulfillment
Allow orders fulfillment time to last longer than 1 hour. Half of my tabs disappear, when I switch to fulfillment time from order placement time. And a lot of time is wasted keeping receipts in order.
Would be much easier if receipts printed in order from fulfillment time, instead of order place time
1 vote -
DoorDash Dasher Tips in Employee Sales Report
Until around mid-April 2024, it was possible to view a tips breakdown in the Employee Sales report on the Clover POS devices. The total tip amount for each employee was broken down into "DoorDash Dasher tips" and "Employee tips". "DoorDash Dasher tips" are tips left by customers for online orders delivered through DoorDash Drive, while "Employee tips" are tips actually received by the employee for dine-in orders. It is no longer possible to view this information on the Clover device itself, and accessing the Dashboard is now the only way to view the tips breakdown. I am not sure why…
1 voteThank you for submitting your Idea to UserVoice.
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Save Button for Adding Items/Modifiers
Why is there a save button if it is gray scaled and you cannot click. If changes are made in real time there is no need for a save button.
1 vote -
Take orders from KDS - register app on KDS
Allow the Register app to be on the KDS so employees can take orders on it. Taking a quick order from KDS screen would greatly enhance our work flow by having our customer to wait less. It wouldn't need to accept the payments, but getting an order in the system so other employees could get started on would be a game changer. Then we could take payment later.
1 vote -
Card type
Submitting a request for the Card Type to be put back on the Employee Overview report within the Reporting App on the device. This is an issue for restaurants!
Thank you!
1 vote -
Be able to exclude tips from employee report.
Merchant would like to remove tips from employee report. Currently they are able to remove it for cash report but not for employees report.
1 vote -
Option to Print "Just" the Batch Report
Prior to last week, I could go to "Closeout" and print batch reports. The Closeout screen also gave options for printing Card Type Totals and Server Totals. As of last week, all of the print buttons automatically print all of the reports. I called customer service and found out that this is a result of a recent update. Updates should be improvements. Updates should not decrease my options.
1 vote -
CLOVER BATCH REPORT SHOWING BREAKDOWN OF 2% SURCHARGES
CLOVER BATCH TOTALS SHOWING SURCHARGES FOR 2% CREDIT CARD FEES SO WE KNOW WHAT WAS A SURCHARGE AND WHAT AMOUNT WASN'T WITHOUT HAVING TO ADD ALL THE RECEIPTS.
1 vote -
Multiple selections: Can customers select the options more than once?
CLOVER INTEGRATION WITH UBER EATS
Multiple selections
Can customers select the options more than once?UBER EATS OFFERS THE OPTION TO CUSTOMIZE THE RULES OVER THE CHOICE OF AN EXTRA ITEM, BUT CLOVER DOES NOT.
THIS MEANS THAT MY CLIENTS CANNOT SELECT MORE THAN 1 TIME AN EXTRA. IT ONLY WORKS IF I ENTER EVERYDAY AT EATS MERCHANT AND ACTIVATE THE OPTION OF "How many times can customers select any single option?"
THIS HAS TO BE FIXED. TKS
1 voteThank you for submitting your Idea to UserVoice.
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When accounting sync is enabled in Clover to QuickBooks Online, all the day total sale is posted as Clover Sale. We would need to have each
When accounting sync is enabled in Clover to QuickBooks Online, all the day total sale is posted as Clover Sale. We would need to have each sale posted to the particular client and it also should include the item ordered
1 voteThank you for submitting your Idea to UserVoice.
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KDS-sleep mode
KDS Merchant request-can we turn off the sleep mode. If the KDS goes to sleep they may miss an order popping up.
1 vote
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