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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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309 results found

  1. Overrides For Managers: a chip card for the Station Duo or 2FA with a QR code for over rides. The Chip card could be inserted into the Mini. QRs of course would be scanned via managers phone, they confirm via code and the override is successful. This would totally eliminate the use of the managers pin and potential for other issues

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. Add a Variable Price Per Unit option to the Price Type drop down menu for each Item. When used, the cashier can input the price per pound for each item.

    1 vote

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  3. Merchant is asking for a branded app that is developed or created by Clover that works with their online ordering and rewards.

    1 vote

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  4. I have three locations. If I enter a new item to my menu, I have to enter it three times. Much like the Menu addition to the item, or the Show on POS & Available sliders. Please make a slider on/off type switch that I can add the item to one, two, or all three locations on the initial entry of the new item.

    1 vote

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  5. Is it possible to add the Customer name to the Receipt that is printed from the portal? Also, instead of having to go to "Transactions" to view payment receipt it would be nice to have a "print receipt" button on the payment complete screen.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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    Thank you for your feedback. Clover does offer the ability to print the receipt from the payment complete screen. Please contact our support team if you require assistance with that feature.

    We currently have no plans to add customer name to a receipt as it could create complications for us with PII data and/or PCI.

  6. We have found that the default receipt size on the portal is too large, resulting in it printing on 2 pages. In order to adjust this we change it manually using the "more settings" for the printer. I know things vary from one printer to the next but it would be nice to have the size fit to 1 (Letter) sized page or have it "Fit to Printable Area" by default.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  7. The digital gift card feature is no longer showing up on the gift card app. This is a useful feature because we don't have to always use the physical gift cards.

    1 vote

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  8. Customers ---> Edit Customer or New Entry

    Please allow for copy/paste functionality for phone numbers.
    I have to copy/paste to the e-mail field to then type the information in the phone number field.

    1 vote

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  9. Use the customer facing screen from the station duo 2 to upload marketing jpeg or PNG announcements, when the customer is waiting for payments, multiple promo ads are changing every 5-10s on the duo customer facing screen

    1 vote

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  10. A pinpad without power is needed for the Clover Compact! With the Clover Compact terminal only using another Compact as a pinpad makes it very difficult to use because of the power needed for the pinpad!

    1 vote

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  11. Allow for customizable THANK YOU Messages after a payment is received. This can be before or after the choice of receipt options.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  12. We should be able to set the same customer facing business name (the one that appears on receipts) for all of our facilities and differentiate the internal account name (what we look at when selecting which of our accounts we want to update). When you go to Zara, it says Zara on the receipt no matter which location you go to. There are no other details regarding location, etc.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  13. The information should display the banking information actually being used.

    I had merchants being billed to an old bank account that is different from what is displayed. This was not a sync issue since it had been going on for months.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. It's impossible to send an invoice to our customers if a "rebate" is included in it. We only do business with invoices to our buyers, and I would like to create a rebate for some of our preferred customers or our employees... I do not wish ta create a list of items in wich I would have 3 identical items with 3 differents prices...
    Please program the virtual dashboard so this would be possible.
    Thank you

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  15. Clover Dashboard settings should be mirrored on the Clover Devices.

    An admin should be able to make changes to all device settings from the device or from the dashboard.

    You should not have to log into the dashboard to make device setting change.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  16. Clover dashboard asks for "full name" and "nickname" and states directly underneath that line that the "nicknames will be printed on receipts," but that isn't the case. To protect our staff we need the Nicknames function to actually work.

    1 vote

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  17. All Devices including duo,mini,flex. It would help a lot if the order receipt printed out with the items price, as of right now when you make an order and sve it the receipt prints out with all the info except the price of the items.

    1 vote

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    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
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  18. I am needing to be able to turn the printer option off when each order comes through online. I don't need each order printed since to me that is a waste of paper and for my business we look each order up in our system. We don't need the paper version printed. (i'm not a restaurant)

    Also, I don't need to allow customers to schedule a pickup time/day. Is there a way to hide that feature or turn it off?

    1 vote

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  19. We have business for customers we want to retrieve. Right now we can only get FirstName LastName which isn't useful for businesses.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. It would be nice if an image can be duplicated along with item details. xxxxx does this with a set of check boxes that show up when you select "duplicate" .

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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