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← Clover UserVoice

Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

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205 results found

  1. A report that will provide with a list of items and and the respective sales tax amount for each.

    I am looking for a report that will provide the following in a single report by item:
    1. Item name
    2. item price next to it
    3. sales tax amount related to the item. If item is Non Taxable it should reflect zero tax next to it.
    There are not reports in in clover that shows this information. I just spent 3 hours on the phone, and went up to a supervisor level and the best that they could do is send me to this site to put a request, and maybe get a resolution in the future. Assuming it…

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  2. FIX YOUR REPORTS

    Who in their right mind at Clover just made the NET greater than the TOTAL (gross total) on the reports? Net is BEFORE TAXES. In other words just the product!!! FIX the change you just made to your reports cause it WRONG!

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  3. Display last update in inventory page.

    3 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  4. Delete customers

    I can delete one customer at a time, but I cannot delete all my customers and start fresh. Please add that option.

    3 votes
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  5. Reattempt to print online orders that didn't get sent to the printer

    Sometimes due to whatever reason, a few customer's online order will not get sent to the printer and Clover will send an email notification. It would be best if the order is attempted to be resent to the printer to prevent any misunderstanding or inconvenience. Not all merchants have access to their email to check for missing orders so just an email notification is not the best solution.

    3 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  6. Edit history on Inventory items

    Create a feature that tracks edits made to an item in inventory, including initial creation, changes to cost, and quantities. This feature is paramount in helping users keep track of potentially lost goods and when Clover POS and Clover desktop was last sync'ed

    3 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  7. Gift Cards on Clover Go

    It seems like gift cards are not compatible with the Clover Go, gift card acceptance would be a good thing to have for the Clover Go System.

    3 votes
    Planned  ·  0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  8. price schedule

    Clover needs to have the ability to set up Inventory Price Scheduling.
    Many Hospitality/Retail locations will charge different item prices depending on time of day.

    Inventory should have a base Price and then Price level 1, level 2, level 3. etc.
    "Events" or Schedules can be set to use a specific Price level changing all item pricing to that level during that time period.

    Many merchants do not like having Happy Hour displayed as discounts as that adds to confusion on the ordering and customer receipt side, they want the item price changed for that event/time period only. Many Hospitality…

    3 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  9. Gift Receipt

    A Small business owner stated that when a gift card is LOST and the owner of the gift card is given a paper receipt ... it would be helpful if the paper receipt had the complete number on it. Understandably, the store owner does not want to loose out on sale if the gift card had already been used.

    3 votes
    Under Review  ·  0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  10. Clover integration with Wix Stores and Ecomm

    Add Clover as a payment provider to Wix Stores, either through their Velo Coding (preferred) or through an agreement (probably not the best route).

    2 votes
    0 comments  ·  Website  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. change customer

    We run into issues where no customer, or the incorrect customer is chosen when an order is placed and payment is made. We currently have to void the transaction and redo the order and payment in order to correct this. If we perform the refund days later, the reporting gets janky.

    We would like for admins to somehow have the ability to either add and edit/remove a customer on the back end after a payment has been made. This would allow us to fix these errors with ease, and give us greater control over customer history.

    Clover currently allows for…

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  12. NEED ABILITY TO DELETE OR CANCEL EXPIRED INVOICES

    I would like to formally request the ability to delete unpaid, expired invoices dating back to 2020. We do not use the Clover Virtual Terminal Invoicing for all billing purposes — only for sending past-due payment requests to patients. It is frustrating and inconvenient that there is currently no option to remove or archive these old, unpaid invoices from our dashboard.

    We now have invoices over four years old cluttering our unpaid balance section, many of which have already been written off as bad debt in our internal medical records system. This not only complicates our accounting process but also…

    2 votes
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. Store Credit linked to customers profile

    When a customer is a member of a wine club and they pay their monthly fee they get a $30 store credit. We need to be able to issue store credit and have it linked to a customer profile and then when that customer makes a purchase allow us to click their store credit from their profile as a payment method.

    2 votes
    Under Review  ·  0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  14. Quickly increase item quantity

    Quick quantity selling multiples of an item in Register.

    Previously I could click/hold my inventory item button and a screen popped open to enter quantity. Now I have to click my item which adds qty1, then click Review Order, then click/hold item to get to quantity screen to sell multiples of the item.
    3 steps instead of 1.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. functioning inventory.

    Can you make the inventory functional for retailers. Inventory in when we receive product and out when we sell it, This for the most part works right now. However taking a store inventory is important to us. Being able to scan and verify products in the store. Also having a report available for items we didn't scan so we can check if we have the product and just missed it or it was stolen.

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. Returns

    When a customer is returning or exchanging an item. There should be a way to just do that on the register screen without having to find the original order. We offer returns up to 90 days and after 30 they disappear from the history.

    We should be able to scan the item and choose a "return" option. Then they can purchase anything else they want or we can refund them how they would like.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  17. Customer Discounts/Price List

    There should be a should a way to add discounts to specific customers. An option to have a customer pricing list that you can attach to specific customers. I run a flooring supply shop and I deal with frequent customers that are always given a set discount percentage and/or specific prices on specific items. I have to manually enter either the discount amount or percentage every single time they make a purchase. I would like the ability to set the discount automatically when the customer is added to the order.

    2 votes
    Under Review  ·  0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  18. QR Code disabling

    Disable QR Code scanning. Vendors are beginning to Put QR codes and bar codes on their products. They put them in about the same place. If your employees are not careful they will scan the qr code. Comes employees go ahead and enter in something for the qr code into the inventory and put it as $0. Disable qr code scanning then we could prevent giving away our merchandise because of employee problems. They say you just need to train your employees better, but a simple fix like this would prevent it and eliminate the human error.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. restrictions on discounted items

    We need a way to make discount restricted such as wine tasting due to legalities.

    2 votes
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  20. Automatically attach PDF invoice/receipts to emails

    Attach PDF invoice/receipts to the email.
    I have to click on every receipt click to show full transaction and then print to PDF in order to obtain this.

    If the PDF was attached it could simply be forwarded to QuickBooks online.

    2 votes
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

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