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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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296 results found

  1. In the Tax Report, could you please Hyper-link the Tax Removed-applicable Sales amount. We would like to see the transactions where the taxes were removed,

    4 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  2. Please add the ability for the Mini 3 to prompt for an invoice number. I could do it on the Mini 2 so I know it is possible. I don't want to have to go through the register to enter an order number.

    4 votes

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    0 comments  ·  Invoice  ·  Admin →
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  3. Clover needs to have the ability to set up Inventory Price Scheduling.
    Many Hospitality/Retail locations will charge different item prices depending on time of day.

    Inventory should have a base Price and then Price level 1, level 2, level 3. etc.
    "Events" or Schedules can be set to use a specific Price level changing all item pricing to that level during that time period.

    Many merchants do not like having Happy Hour displayed as discounts as that adds to confusion on the ordering and customer receipt side, they want the item price changed for that event/time period only. Many Hospitality…

    4 votes

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  4. A Small business owner stated that when a gift card is LOST and the owner of the gift card is given a paper receipt ... it would be helpful if the paper receipt had the complete number on it. Understandably, the store owner does not want to loose out on sale if the gift card had already been used.

    4 votes

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  5. Invoice Number/Customizable Fields for Hosted Payment Page and Invoice payment – This would allow merchants to create a required field for invoice numbers to be submitted with payment information.

    3 votes

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    1 comment  ·  Invoice  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. Till Management, or Cash Drawer Management, should be a core product offering. There is a severe lack of reporting and controls in high volume retail environments where cash drawers are reconciled multiple times per day with multiple tenders. The development appears to be available in the Clover Sport product set and should be included in all plan levels.

    This would be highly useful at all levels and it is surpassing that it has not been deployed.

    Additionally:
    1. Assigning cash drawers to users seems logical given that there are 2 drawer ports on the hub.
    2. Adding some filters or…

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. We sell fuel by the gallon which is usually measured to the tenth of a gallon, IE 10.2 gallons. The Clover only allows us to pick a whole number which doesn't allow us to charge the customer the proper amount without doing a custom item for just the sale price. This doesn't allow the customer to see what fuel quantity they purchased on their receipt. This would also help companies that sell items by weight.

    3 votes

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  8. We need the following option in order to create an automatic discount on certain items bought together.
    1. The ability to bundle items together, to create a new item in the inventory. When this bundle item is bought, all items in the bundle are removed from inventory.

    Real life example: if you buy item A, it is $8. If you buy item B, it is $10. If you want to buy both together, it is $15. It is currently impossible to apply this bundle discount on the Online Menu ordering. Also, it can easily be forgotten by employees in shop,…

    3 votes

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  9. With the recent tariffs, I had to increase prices of all of my inventory. Rather than manually changing every single item in both the clover app as well as on the shelves, I was able to add a blanket upcharge to cover for inflation due to tariffs using the additional charges option. However, I have to add this in manually for every transaction, and am also unable to exempt certain catergories of items from this upcharge under the Register Plan.

    Customer support had said that I would have to upgrade to the Restaurant Plan in order to do something similar…

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. Quick quantity selling multiples of an item in Register.

    Previously I could click/hold my inventory item button and a screen popped open to enter quantity. Now I have to click my item which adds qty1, then click Review Order, then click/hold item to get to quantity screen to sell multiples of the item.
    3 steps instead of 1.

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  11. Please enable the option to have Inventory data sync'd with Quickbooks as this is a need for Retail accounting.

    3 votes

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  12. Attach PDF invoice/receipts to the email.
    I have to click on every receipt click to show full transaction and then print to PDF in order to obtain this.

    If the PDF was attached it could simply be forwarded to QuickBooks online.

    3 votes

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    0 comments  ·  Invoice  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. I feel there should be a way that you should be able to choose if you would like a paid invoice notification or not. Some merchants don’t want that and some do. Thank you.

    3 votes

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    0 comments  ·  Invoice  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. The previous versions of viewing items on a mobile device made it easy to see stock quantities. You could also choose how many items per page 25-900. Now when viewing items on a mobile device you can only see 25 items per page and only a portion of the name of each item.
    Please change the view back so it is possible to see inventory quantities while scrolling through item names. The only way to see quantities is to select each item and scroll to the bottom. Its very difficult and time consuming to do an order. With over 1000…

    3 votes

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  15. Please bring this back, my merchant just started processing today and the Clover rep said you all just pushed an update , taking away items on the receipt. they are considering returning it, that will not work for them 1/22/25

    3 votes

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    1 comment  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. When scanning items for an order, if an item is not found in inventory, I would like a different action rather than a small banner at the bottom of the screen. An acknowledgement by the employee is desired. The employees must be looking at the screen for every item to be sure it is found in inventory or we can miss charging for the item that was not found.

    3 votes

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    Planned  ·  0 comments  ·  Orders  ·  Admin →
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  17. I have not heard of this in circulation and would be a unique feature that most point of sales do not offer. Here is the functionality.

    When a a customer calls, the system identifies the phone number and matches it to an existing customer profile in the Clover Point of sale. If a match is found the profile is displayed on the clover device, allowing staff to view or edit details, or create new sale or order. If no profile exists, it prompts the creation of a new one using the caller's information/or just phone number.

    This would streamline customer…

    3 votes

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    Not at this time  ·  Retail responded

    Thank you for the suggestion, we may consider this improvement in the future.

  18. The invoice on the Clover Go needs to look and function as the invoice on the Dashboard.

    3 votes

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    0 comments  ·  Invoice  ·  Admin →
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  19. We need to option to select a gift receipt per item,
    Lets say customer buys 2 items , but only one of them is a gift for someone

    Now, the only way to do if it gets splitted into two transactions

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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  20. I would like to access the open orders report on a monthly, or with a custom built date range in the dashboard, right now its only available in the device and as a owner of business its not possible to have a physical presence before the device to run a report.

    3 votes

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