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← Clover UserVoice

Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

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205 results found

  1. Being able to refund $0 transactions for inventory reporting

    Being able to refund $0 transactions. We give out 1st-8th place medals and we use Clover to track the inventory on the 200,000+ medals we have. We use this data for Grant Reporting as well. Not being able to simply refund the transaction due to an error, greatly creates a manual task as the only option is to add manually add these back to inventory.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  2. pos preview on computer

    I would like to preview the pos system via my computer so i can update the interface at home and don't have to wait until after business hours

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. longer cable for Clover Duo for use in grocery stores with checkout lanes

    The Clover Duo version 2 is incompatible with usage at grocery stores with belted checkout lanes.

    If you picture the set up, as the cashier you have the workstation in front of you, and the customer facing device to your left. With a 1.5M cable, you cannot get to from where the register stand is to where the customer facing payment device on any belted checkout lane.

    With the Duo version 1 I found a work around, but the way the cabling is set up for the version 2, you cant jockey the cables around to make it work.

    As…

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  4. Clover rewards program

    We have been using the Clover rewards program for almost a year now. If a customer has a certain amount of points, say 1000 or more, and they decide to redeem a part or all, there is no option to do that. The option that is presently available is that they can only redeem 50 points out of the total. Eventually, with this method, they will keep accumulating more points without being able to benefit from it. Hence, implementing a feature that allows the customer to redeem part or all of their points at their discretion would be practical and…

    2 votes
    Under Review  ·  0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  5. Tax Inclusive Items

    I would like a way to price items including tax. My example is I charge $4.50 for an item "including tax". Our sales tax is 6%. If I set the price for 4.24 w/.25 tax, it comes to 4.49. If I set price for 4.25 w/.26, tax it comes to 4.51. Is there a way to do that or possibly in the future? Thanks!

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  6. Itemized reports for each QR code

    We would like a way to run a sales report for each QR code or payment link that we make so we can see a total amount of sales for each thing.

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  7. Show the photos for the items on the Due.

    Please make the items on the Due shows the photos which makes it much much easier and faster to navigate the menu for the staff

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  8. Import Customer Account Balances

    There should be a way to import customers from a different POS system and be able to include their balance. We have may customers that have items on layaway, or money on their account - and there is no way to get that information into Clover.

    2 votes
    Under Review  ·  0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  9. )Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos

    1)Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  10. We need an option for Canadian service businesses for a portable cc reader like square has

    As a service business owner in Canada, I'd love to see a plug in swipe reader brought north of the border - right now our only option is Square. Would love to see this in Clover

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  11. Allow us to customize our register items

    I would to display the register items in order of most frequently sold items rather than alphebetically.

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  12. If an item is used more like a category on an online menu, there should be no price or the option to add a range of prices

    most of my menu items have 3 sizes/prices. To save room, I have the item listed, and clicking the item reveals the sizes and prices. This is fine. My issue, is that the item itself shows a price of $0.00. That's confusing and embarrassing. I suggest that if a price is set to $0.00, the price should not show at all. I have several items, so to save space and lots of customer scrolling to find their items they want, this system works best for our online menu. i don't want to have to triple the size of my online…

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  13. ebt

    No Cash Option for EBT
    We would like a way to make it so the merchant can shut off the "cash" option for EBT/SNAP benefits when checking out a customer.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  14. promo

    As a business owner, the most basic and essential promo of buy one get one free (BOGO) is missing in your features and there is no good way of doing this. I would think all of your customers would benefit from being able to run that type of a promotion. It could be for the same item, or it could be for select comparable items, or even at a category level. This is not a reward. It is intended to be a promotion to get customers in the door.

    2 votes
    Under Review  ·  0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  15. End of day icon for balancing registers that is not tied to REPORTING.

    As it stands, DAILY SALES figures are only accessible in REPORTING. Therefore, employees that balance registers have full access to company sales figures for the entire year and beyond. Access to yearly/monthly/weekly sales figures & sales reports should be limited to owners/senior management. Clover needs an END OF DAY icon. It should have a filter for ALL REGISTERS, REGISTER #1, REGISTER #2, etc without having the ability to see weekly, monthly, yearly figures. This needs to be addressed ASAP. Thank you for this forum to offer ideas.

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  16. bar graphs to view inventory

    You should include multiple ways to view your inventory, such as a bar graph so we can quickly see how much we have of each product.

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  17. Improve your receipt template please!

    Please improve the template on your payment receipts. I have a wine shop, and we do a lot of volume discounts for our customers. Your current receipt template is confusing, as it just lists the total cost next to the item. For example, if a customer buys 12 bottles of a wine, the receipt just shows the total amount on the line item. For a sale like that, we offer a 20% standard discount, but again, your receipt just shows the total amount of the discount.

    What would make things easier is if you could format the receipt so it…

    2 votes
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  18. online order

    Customers click onto our website will see our logo & branding, then to order > click onto "Order Online" that directs to Clover platform which immediately turns into green. There is no customisation for us other than adding our own logo. We should be able to customise our own brand colour on those banners. It should NOT be difficult to fix. Not Clover green. Clover shouldn't be promoting itself at our cost!!!!

    2 votes
    0 comments  ·  Website  ·  Admin →
    How important is this to you?

  19. A more in depth search option for plu merchants like grocery stores

    The Clover does not allow for more advanced searching capabilities such as plu for grocery stores which is crucial for business with large inventory and bulk inventory. When My merchant searches let's say 222 it comes up with all items that have 222 in them and the grocery store assistant has to scroll down forty plus options to get to the item. My merchant told me a 20 year old dos pos can do it so a 20th century pos should be able to do it at bare minimum. This is going to lose you business and needs to be…

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  20. Tax should not be calculated on shipping cost

    Customer's shipping cost should not be taxed. There should be an option on the web dashboard to separate shipping amount out from item cost so that sales tax is calculated only on item cost and not on item cost plus shipping.

    2 votes
    0 comments  ·  Website  ·  Admin →
    How important is this to you?
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