387 results found
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Alternate field now missing.
I am not a restaurant but I have been using the "alternate name" field for over 7. years and not on the restaurant plan. Suddenly that "alternate name" field is missing. I have a lot of key information in that field. I use it for part numbers and other descriptors for over seven years now. Removing that field from an existing plan without checking how it may impact customers, was short sided. Please bring it back to the other plans. I can still search for info in that field but cannot edit. What happened? Please had that field back.
4 votesThank you for submitting your Idea to UserVoice.
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custom item
We do not want the "custom item" button to show up on our terminal. Unfortunately, it's not optional. I was told customer service can't remove it. This seems ridiculous. We should be able to turn it off.
4 votesThank you for submitting your Idea to UserVoice.
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View Images on Registers
There's already the option to add images for online views but it would be great if you could choose to show those on the physical registers as well. For some items, postcards for example, it would be easier for my clerks to simply match the image rather than trying to choose the correct description. This would also help with inventory checks if they could make sure they're counting the correct item when there's products with similar names or descriptions.
4 votes -
Expand quantity view per page
We'd like to be able to view up to 999 items per page like before the last update. Now we can only view 200 per page which means more clicks and room for error having to switch between more pages
4 votes -
rewards
Please allow restrictions to be made on the discount given from the rewards loyalty program. For example, I would like to prevent the rewards discount from being redeemable on tobacco items. We do not have enough markup on tobacco to give the discount that is given on the rewards app.
4 votesThank you for submitting your Idea to UserVoice.
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Ability to disable any kind of discounts on a specific chosen item
I'd like to be able to block any kinds of discounts on a specific item.
4 votes -
Quickly increase item quantity
Quick quantity selling multiples of an item in Register.
Previously I could click/hold my inventory item button and a screen popped open to enter quantity. Now I have to click my item which adds qty1, then click Review Order, then click/hold item to get to quantity screen to sell multiples of the item.
3 steps instead of 1.4 votes -
manual cash refund
Refund - It would be very helpful to be able to complete a Manual Cash Refund without referencing a specific order. Various issues arise in the day to day business cycle and this option would be of great help.
4 votes -
Bring Back items list on receipt, not just they paid cash or card. items need to be listed
Please bring this back, my merchant just started processing today and the Clover rep said you all just pushed an update , taking away items on the receipt. they are considering returning it, that will not work for them 1/22/25
4 votesThank you for submitting your Idea to UserVoice.
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Caller ID Integration for Customer Profiles
I have not heard of this in circulation and would be a unique feature that most point of sales do not offer. Here is the functionality.
When a a customer calls, the system identifies the phone number and matches it to an existing customer profile in the Clover Point of sale. If a match is found the profile is displayed on the clover device, allowing staff to view or edit details, or create new sale or order. If no profile exists, it prompts the creation of a new one using the caller's information/or just phone number.
This would streamline customer…
4 votesThank you for the suggestion, we may consider this improvement in the future.
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Invoices on Clover Go look different than on the Dashboard
The invoice on the Clover Go needs to look and function as the invoice on the Dashboard.
4 votes -
gift Receipt
We need to option to select a gift receipt per item,
Lets say customer buys 2 items , but only one of them is a gift for someoneNow, the only way to do if it gets splitted into two transactions
4 votes -
I would like to access the open orders
I would like to access the open orders report on a monthly, or with a custom built date range in the dashboard, right now its only available in the device and as a owner of business its not possible to have a physical presence before the device to run a report.
4 votes -
Being able to refund $0 transactions for inventory reporting
Being able to refund $0 transactions. We give out 1st-8th place medals and we use Clover to track the inventory on the 200,000+ medals we have. We use this data for Grant Reporting as well. Not being able to simply refund the transaction due to an error, greatly creates a manual task as the only option is to add manually add these back to inventory.
4 votes -
longer cable for Clover Duo for use in grocery stores with checkout lanes
The Clover Duo version 2 is incompatible with usage at grocery stores with belted checkout lanes.
If you picture the set up, as the cashier you have the workstation in front of you, and the customer facing device to your left. With a 1.5M cable, you cannot get to from where the register stand is to where the customer facing payment device on any belted checkout lane.
With the Duo version 1 I found a work around, but the way the cabling is set up for the version 2, you cant jockey the cables around to make it work.
As…
4 votes -
Import Customer Account Balances
There should be a way to import customers from a different POS system and be able to include their balance. We have may customers that have items on layaway, or money on their account - and there is no way to get that information into Clover.
4 votes -
Hyper Link to Tax Removed- applicable sales
In the Tax Report, could you please Hyper-link the Tax Removed-applicable Sales amount. We would like to see the transactions where the taxes were removed,
4 votes -
ebt
No Cash Option for EBT
We would like a way to make it so the merchant can shut off the "cash" option for EBT/SNAP benefits when checking out a customer.4 votes -
Invoice number prompt
Please add the ability for the Mini 3 to prompt for an invoice number. I could do it on the Mini 2 so I know it is possible. I don't want to have to go through the register to enter an order number.
4 votesMessage sent to requestor to update the ticket with more information.
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Delete customers
I can delete one customer at a time, but I cannot delete all my customers and start fresh. Please add that option.
4 votesThank you for your suggestion, Clover may consider this in the future.
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