378 results found
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issues with browser widgets, chrome, and accepting payments
Currently, using any browser other than Google Chrome to make a payment is intermittent (suddenly, this past week since the down time of last week 02/20/24) when clients make payments through the widget on my website that was developed via your site. This is an issue for those with Macs and others who for reasons of their own work, use other browsers. only 3 out of 20 times today was I able to go in and have the payment processed via firefox, for example. why not have your widget open in google chrome and close when done. Not everyone uses…
2 votes -
URGENT! Add the ability to "adjust" tips after cash transactions!
It is extremely urgent that when we have a cash sale there is the ability to add tips. System is set to have CC users tip on the screen, but when customers pay with cash there is no way to go back and add the tips so the accounting is correct.
I run a high end salon which sells human hair toppers. Our average ticket is $1,000 and people tip on this! Our stylist cuts and styles the topper before the client walks out the door. When a client pays with a credit card, they have the option to tip…
2 votes -
Add contactless capability to the Solo!!
Add Contactless capability to the Solo
2 votes -
Bulk Changes
We were converted from PayEezy. There were a lot of functions in the recurring payments like bulk changes to set a new amount to the entire plans customers and sorting the columns, by name, Exp Date, Next run date, etc. Some of our recurring payment plans have over 400 customers. We can't be expected to enter a change into each account as we have over 1300 transactions entered in our system.
2 votes -
Recurring payments on dashboard is there away to edit withdrawal date?
Is there away edit withdrawal date without deleting account or end end date?
2 votesThank you for submitting your Idea to UserVoice.
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virtual terminal
Client asked that the the cursor move to the end of the 0.00 in the amount fields when the tab button is used. currently the 0.00 is totally highlighted and it does not allow an amount entry. until the mouse is used to click to put the cursor at the end.
2 votes -
virtual terminal
Client ask that the virtual terminal screen be condensed so that they do not have to scroll down to complete entering the transaction information.
2 votes -
sale tax inclusion for payment plan
One reason to use the Clover more often would be to have a way to add the sale tax for the city in which the devices are being used without having to upgrade to a more expensive subscription. A threshold should be created to allow this feature for new and small businesses. A good example would be making more than 10,000 a month, taking you out of the free sales tax. However, many people who start new businesses don't have the income to upgrade to a more expensive subscription.
2 votes -
Payments & Voids
If a payment trx. took place and then subsequently voided then the printed receipt should not mention "Credit Card Sale". Its misleading.
It should print 2 separate receipts. One for Payment(indicating a positive amount) & the other one for Void (indicating a negative amount).
1 voteThank you for submitting your Idea to UserVoice.
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Flexibility with Fields on Payment Form
Have the ability to move the Custom and Note fields above contact info fields for those of us using the form for donations
1 voteThank you for submitting your Idea to UserVoice.
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Need to greatly improve security on Flex devices, the security is severely lacking
The option to DISABLE "manual card entry" for certain devices needs to be added. Most merchants will not use this option due to inability to successfully dispute chargebacks through this payment method. There are also many fraudulent transactions that happen through manual card entry. Buying a list of stolen credit card information is dirt cheap so chances of someone providing real information is close to nonexistent.
Security is nonexistent with flex devices. If a bad actor were to press the "X" or "back" button from the payment screen on clover dining, they are able to access other options that no…
1 voteThank you for submitting your Idea to UserVoice.
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Create an option to allow staff to select offered tip amounts based off of 1. Total bill or 2. Current transation
Hello, a lot of my staff are being stiffed due to the current set up of the tip options in Clover. The tip is only charging tip amount based off of the transaction rather than the whole bill.
Ex. $100 Bill: Customer pays $90 Cash, $10 card. Recommended gratuity amount will be based on the $10 amount ONLY resulting in a $2 tip for a $100 bill.1 voteThank you for submitting your Idea to UserVoice.
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Healthcare Service - Customizable payment info Fields
For the Healthcare service plan there should be a customizable option under Ecommerce to add data elements perinate to patient data (Patient ID/Acct #/Encounter # / ect.).
1 voteThank you for submitting your Idea to UserVoice.
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Healthcare SAAS needs custom fields for Clover hosted checkout/payment links
Healthcare SAAS needs custom fields for Clover hosted checkout/payment links
1 voteThank you for submitting your Idea to UserVoice.
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Item-Specific Discounts
We would like to be able to apply discounts to specific and multiple items/categories. It is extremely time-consuming to individually and manually apply the same discount to 5 different items within the same order/transaction. Giving us the ability to make some discounts item-specific would prevent employee mistakes (missing an item's discount), speed up transaction time, and improve our Clover experience.
1 voteThank you for submitting your Idea to UserVoice.
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Tender Types for refunds
We have a custom tender type "Payroll Deduct". When a return is made with this tender type we need to be able to refund to "Cocoa Gift Card" as we cannot refund to a person's paycheck after the fact. Please allow cross-tender refunds.
1 voteThank you for submitting your Idea to UserVoice.
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Petro
Clover would be a strong fit for the Petro environment. Expanding the capability to accept WEX, Voyager, Fuelman, and similar fleet cards—particularly in a mobile setting—would be a significant advancement
1 voteThank you for submitting your Idea to UserVoice.
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Ability to Adjust Employee Permissions to Void After Printing
Currently, there is an option to prevent voids after payment, and prevent EDITS after printing, but edits also prevent us from clicking the item and selecting the "+" sign to add additional items.
Please add permission for ONLY disallowing VOIDS to printed items in the future.
1 voteThank you for submitting your Idea to UserVoice.
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Allow permission restrictions for voiding items after saved
Currently permissions allow you to restrict employees from removing items AT ALL or removing items AFTER PRINTING
Not all items are printed, such as beverages, and we do not want the employees to be able to edit after the order has been submitted, regardless of if the items have been printed BUT we still want the employee to be able to remove items PRIOR to it being saved.
This is currently not possible
1 voteThank you for submitting your Idea to UserVoice.
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Single Customer Coupon
Allow merchants to create a single use coupon, or multi use coupon, allow them to print this discount and provide to a single customer for later use
1 voteThank you for submitting your Idea to UserVoice.
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