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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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336 results found

  1. 40% of QSRs and 25% of FSRs frequently request that this feature be accessible directly from the Clover device instead of being limited to the Dashboard

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  2. E.g., Servers want the payment receipt to automatically print, but the bar does not

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  3. Currently, Clover receipts display only the payments made and do not show the remaining balance. As a
    result, merchants have to manually write the remaining balance on each receipt

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  4. This feature would guide the cashier step-by-step through counting each denomination: pennies, nickels, dimes, quarters, and bills ($1s, $5s, etc.), and automatically total the amount to verify whether the cash drawer balances correctly or is over or under

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  5. In many cases, such as salad or sushi stations, cooks prefer thermal printers, but still need two copies of each order receipt

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  6. Many restaurants take deposits. Now the server is not getting tipped on the deposit amount

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     ·  0 comments  ·  Tipping  ·  Admin →
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  7. Allow feet card payments such as WEX on Clover devices.

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  8. The option for businesses who have SOP for printing Invoices should have the ability for their business logo to show. Merchants who depend on branding for their business and to their customers use their logo for this purpose. The current option to only show when emailed or printed on a receipt are great but the option to have the logo show when printing would provide consistency across the Clover environment for merchants using their logos.

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  9. specify that certain items be excluded from the automatic tip calculation

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  10. We have several merchants who moved their processing to us for improved service. Many of them previously used Clover, and when the owner logs into the dashboard, they are automatically taken to their old, closed Clover account from their prior processor. It would be helpful if the system offered a selection screen before redirecting to the dashboard, or allowed the user to set a preferred default account upon login.

    1 vote

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  11. The merchant needs a feature in Clover to receive email notifications for every transaction (both card and virtual terminal) to the registered email.

    1 vote

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  12. For itemized invoices, I have a merchant who is mobile and does business in different 2-States. In the dashboard, please allow merchants to toggle in-between the different sates so merchants can apply the correct State taxes.

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  13. For merchant's that use the "Sell Gift Cards Online" feature, it would be great if there were a settings section to make some customizations or adjustments to the landing page such as:
    1. Ability to upload a gift card image so it's not just the green clover gift card image
    2. Ability to adjust what the default gift card purchase amount shows (currently it defaults to $5.00 in the amount field). It would be great if you could set the default amount in the amount field to something different.
    3. Ability to have preset amounts to select for the gift…

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  14. When we ship the Flex and the Pocket, we should have the Refund function turned off for all roles along with Manual Transaction. Clients are being defrauded as card holders will refund large amounts on multiple cards. Shipping the device with the default of those two functions being turned off, would save a lot of clients, time and money.

    1 vote

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  15. I understand that there are some updates that are being started as far as itemized.. But here are some errors that are happening..

    On the invoice section where you put the note... It is only a continuous line which I understand that there are some updates in the progress. Underneath the first input box needs to be add item or a plus sign next to the input sign so you can add another input box. So this could be part of the updates...

    Next issue,

    Whenever you put the item information in the note area for the work that you…

    1 vote

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  16. Can you add feature to remind you of the open orders before processing closeout. If you could add a feature/ permission to not let it closeout until open orders are completed/ closed.

    1 vote

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  17. Client uses the Transactions report to reconcile Service Charges by card type which the Orders App does not have a drop-down for. Transactions Report is line by line transaction information and the field (service charge) is empty when the report is exported. If the column is there the data should populate to the field for a single place to pull reporting for line by line transactions. This would provide merchants one place to pull transaction information instead of looking in multiple applications. Thank you...

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  18. One of my company's merchant IDs has more than 50 employees attached to it where they can issue invoices to customers for payment. However, as an Admin, I cannot tell which employee issued the invoice to the customer. Would be nice to see on the invoice screen which employees are issuing invoices to customers. It is rather time consuming trying to figure out which employee issued which invoice.

    1 vote

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  19. Clover needs the ability to do a cash payout for things such as lottery winnings. I know there are 3rd party apps such as Negative Tender that do payout, however, we should not be relying on 3rd parties to do a payment function.

    1 vote

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  20. As soon as you enter the payment amount, these options for Google pay, Apple Pay, Samsung Pay, pop up, giving the customer the impression that this link is for these payment options. They do not go further, click on one of them and because most of the customers never set up theri Google Pay, Apple Pay or Samsung Pay account, payment gets rejected and we do not get payment, you do not get your fees.

    We did not ask for these enhancements, which are affecting our business revenue, and if you want to provide these options, do not mix with…

    1 vote

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