363 results found
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Dashboard (default merchant)
We have several merchants who moved their processing to us for improved service. Many of them previously used Clover, and when the owner logs into the dashboard, they are automatically taken to their old, closed Clover account from their prior processor. It would be helpful if the system offered a selection screen before redirecting to the dashboard, or allowed the user to set a preferred default account upon login.
1 voteThank you for submitting your Idea to UserVoice.
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Email Notification for Every Transaction in Clover
The merchant needs a feature in Clover to receive email notifications for every transaction (both card and virtual terminal) to the registered email.
1 vote -
Multi-State Taxes
For itemized invoices, I have a merchant who is mobile and does business in different 2-States. In the dashboard, please allow merchants to toggle in-between the different sates so merchants can apply the correct State taxes.
1 voteThank you for submitting your Idea to UserVoice.
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Sell Gift Cards Online (Digital Gift Card Improvements)
For merchant's that use the "Sell Gift Cards Online" feature, it would be great if there were a settings section to make some customizations or adjustments to the landing page such as:
1. Ability to upload a gift card image so it's not just the green clover gift card image
2. Ability to adjust what the default gift card purchase amount shows (currently it defaults to $5.00 in the amount field). It would be great if you could set the default amount in the amount field to something different.
3. Ability to have preset amounts to select for the gift…1 voteThank you for submitting your Idea to UserVoice.
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Limit Refund permissions by default
When we ship the Flex and the Pocket, we should have the Refund function turned off for all roles along with Manual Transaction. Clients are being defrauded as card holders will refund large amounts on multiple cards. Shipping the device with the default of those two functions being turned off, would save a lot of clients, time and money.
1 voteThank you for submitting your Idea to UserVoice.
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Invoice Receipt Needs Updates
I understand that there are some updates that are being started as far as itemized.. But here are some errors that are happening..
On the invoice section where you put the note... It is only a continuous line which I understand that there are some updates in the progress. Underneath the first input box needs to be add item or a plus sign next to the input sign so you can add another input box. So this could be part of the updates...
Next issue,
Whenever you put the item information in the note area for the work that you…
1 voteThank you for submitting your Idea to UserVoice.
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Closeout/ open orders
Can you add feature to remind you of the open orders before processing closeout. If you could add a feature/ permission to not let it closeout until open orders are completed/ closed.
1 voteThank you for submitting your Idea to UserVoice.
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Service Charge Field Blank On Transactions Report
Client uses the Transactions report to reconcile Service Charges by card type which the Orders App does not have a drop-down for. Transactions Report is line by line transaction information and the field (service charge) is empty when the report is exported. If the column is there the data should populate to the field for a single place to pull reporting for line by line transactions. This would provide merchants one place to pull transaction information instead of looking in multiple applications. Thank you...
1 votePlease create a JIRA ticket with the merchants details fo us to triage
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Visibility into Invoice Issuance
One of my company's merchant IDs has more than 50 employees attached to it where they can issue invoices to customers for payment. However, as an Admin, I cannot tell which employee issued the invoice to the customer. Would be nice to see on the invoice screen which employees are issuing invoices to customers. It is rather time consuming trying to figure out which employee issued which invoice.
1 voteThank you for submitting your Idea to UserVoice.
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Cash Payout
Clover needs the ability to do a cash payout for things such as lottery winnings. I know there are 3rd party apps such as Negative Tender that do payout, however, we should not be relying on 3rd parties to do a payment function.
1 vote -
Virtual terminal, hosted checkouts, must be dedicated for credit-debit, not combine with Apple Pay, Samsung Pay or google pay
As soon as you enter the payment amount, these options for Google pay, Apple Pay, Samsung Pay, pop up, giving the customer the impression that this link is for these payment options. They do not go further, click on one of them and because most of the customers never set up theri Google Pay, Apple Pay or Samsung Pay account, payment gets rejected and we do not get payment, you do not get your fees.
We did not ask for these enhancements, which are affecting our business revenue, and if you want to provide these options, do not mix with…
1 voteThank you for submitting your Idea to UserVoice.
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Hosted Payment Page Customization for Multi Channels
Hosted Payment Page and Web Page Customization for Multi-channel. For example:
- For donations, multi payment options on webpage for one time or recurring payments with variable dollar amount, and occurrences.
- Reporting to export ALL data collected on HPP, Web Form or Page.
- Create customizable fields for "Private Event" request form for restaurant with notification feature.
- Custom fields for Business Wholesale with ability to export invoice number, customer name in reporting.
1 voteThank you for submitting your Idea to UserVoice.
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When tax is removed from an order, please keep the tax $0 on the printed receipt
When we remove the tax from an order, it removes the tax on the receipt entirely rather than showing that $0 was collected from tax. Please include tax on the printed receipt as $0 when tax is removed from an order
1 voteThank you for submitting your Idea to UserVoice.
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happy hour
Add app happy hour to all plans
1 vote -
Ability to choose Recurring Clover Billing schedule
We are an iso and have many merchants using this system. When they are billed for Clover services, they get billed at random times ! Is there way to setup recurring billing to bill merchants either at the end of month or at the beginning of the month ? Having random billing creates discrepancies. Thank you !
1 voteThank you for submitting your Idea to UserVoice.
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Allow employees to create payment links
Recently there has been an update which took away employee access to be able to create a payment link and now only admins can create a payment link. This is very inconvenient as a lot of offices want several employees to be able to create and send a payment link to a patient/costumer and it is not reasonable to make every employee an admin on the software. Please bring back the ability for employee roles to be able to create a payment link.
1 voteThank you for submitting your Idea to UserVoice.
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Email Refund Receipts from Dashboard
Are able to email transaction receipt from Dashboard but as we only use the dashboard, we are able to view but not able to email a refund receipt. Currently having to take a screen shot of viewed receipt and email to customer using company email--does not look very professional.
1 vote -
Partial Refunds for Cash Transactions
Please enable additional tender options for the Refund App. E.g. We need to provide partial refunds to cash transactions. The Orders/Transactions apps will only allow us to refund by item or in full. The Refund app enables partial refunds; however, only via card transactions.
1 vote -
QR Code / Taxes
When using a QR to pay, it would help to have sales tax to be collected and the option for customers to leave a tip.
When you receive a sale through email from a customer is shows the "sales tax $0.00 dollars collected every time, however there is no option to add this to the QR code settings. Misleading and disappointed.
1 voteThank you for submitting your Idea to UserVoice.
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Skip CVV
Please re-add the option to skip CVV for all the Clover devices. Merchant services can't provide the CVV or the billing address of the customers. And "we" the merchants don't have any contact information for must of the customers that we provide goods/services to, for its not apart of our operations to retrieve that information.
0 votesThank you for submitting your Idea to UserVoice.
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