405 results found
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Automatically print 2nd copy of payment receipt
Many merchants using Payments Only ask me if it's possible to configure their device to automatically print two copies of their payment receipts. Although the first payment receipt will print automatically, unfortunately, there is no way for the second copy to do so.
The current work-around is to manually press the "Print" button immediately after the first copy comes out. This may seem like a simple-enough solution, but employees will occasionally forget to press print, thus increasing the reconciliation workload for their accountant/manager.
Cross-checking third-party POS software with Clover's physical payment receipts is a more traditional approach to reconciliation, but…
1 voteThank you for submitting your Idea to UserVoice.
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Bring invoice information back to the transaction page
Clover Payments Transactions report is now missing the custom field we created on transaction report. We used this field to help identify patient invoices.
1 voteThank you for submitting your Idea to UserVoice.
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Pay by bank - NSF Rejects
Update the invoice payment status for pay-by-bank transactions to reflect the actual status. A NSF reject does not change the status from paid.
1 voteThank you for submitting your Idea to UserVoice.
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Online Ordering Receipt Protection against chargebacks
Hi-
For online ordering, customers usually handkey the cc information and billing zip code. However, the proof of zip code verification is not printed on the clover payment receipt. Merchants need this proof to provide to chargeback department. Please add this on the receipt and any other proof to help merchants win chargebacks specifically for clover online ordering.
Thank you.
1 voteThank you for submitting your Idea to UserVoice.
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Manual Closeout in Canada
Need to be able to do a manual closeout in Canada, its crucial to for this to align with our computer program's Days end.
1 voteDue to the way in which the Canadian acquiring system functions, this is not possible.
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Show fees separately on receipt
Allow the tip and additional fees to come up separately on the receipt for example debit fee and delivery fee.
1 voteThank you for submitting your Idea to UserVoice.
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Preselect items to have Auto Gratuity, personalize each item, whether it would auto-gratuity/
Preselect items to have Auto Gratuity, personalize each item, whether it would auto-gratuity, just like tax exemptions, other competitors POS are able to personalize the item by kitchen labels, revenue classes, tax exemptions and also auto gratuity.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to refund modifiers and submodifers after payment and or partial amount
Ability to refund modifiers and submodifiers after payment and or partial amount, must have the ability to reflect on the reports.
1 voteThank you for submitting your Idea to UserVoice.
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Enable suggested tip on bill for non-credit card transactions
Currently, the suggested tip only comes up for Credit Card transactions, is it possible to enable that on all bills so that the guests who pay in cash or gift card see that option prior to paying the bill?
1 voteThank you for submitting your Idea to UserVoice.
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Change Due needs to be more visible
When paying with cash, the change due used to reflect in big letters and numbers across the screen. After a previous update, the change now only shows for a few seconds at the bottom of the screen in tiny writing. Can we please make the change reflect in big writing again?
When in a busy restaurant, it is easy to miss the change pop up at the bottom, and you just don't have the time to go back in every time to find the transaction and review it. This would be much appreciated.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to Exchange for a different amount/price
System should allow exchange for a different amount not just for the same price items
1 voteThank you for submitting your Idea to UserVoice.
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Quick Cash Tender Buttons
When a customer is paying with cash, the Quick Cash Tender buttons should display $5, $10, and $20. Following a recent update, the $20 button is replaced with a $15 option for transactions under $10.
While I understand the reasoning behind adding a $15 option, it does not make much practical sense. For example, if a customer's total is $7, it would be unusual for them to pay with both a $10 and a $5 bill. In most cases, a customer is more likely to hand the cashier a $20 bill.
The $20 Quick Cash Tender option should always remain…
1 vote -
Automatically calculate Ontario POS rebate on qualifying prepared food/ beverage items
Ontario provides a point-of-sale rebate of the 8% provincial portion of the HST for all Ontarians on specific items such as:
books
children’s clothing and footwear
children’s car seats and car booster seats
diapers
qualifying food and beverages
newspapersIn the food and beverage category, qualifying prepared food and beverages that are ready for immediate consumption and are sold for a total price of $4 or less are to be charged only 5% tax instead of 13%. because this tax rule is dependent on the subtotal of the whole order and not each individual item, it makes calculating the taxes…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to remove website link on receipt
On the receipt link customers get sent, on viewing that receipt a website is listed as www.none.com if you do not have a website. I recently called and asked to have that line removed and was told that was not possible. We are in a small town and do not need a website to conduct our business. Most people find us by online search or word of mouth. I would very much like the OPTION to be able to remove that line. Please consider
1 voteThank you for submitting your Idea to UserVoice.
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Refund individual line items with Debit Card
I see this has already been submitted, If a customer pays for an order with multiple line items with a credit card, refunds can be made for individual lines. If the customer pays with a debit card, the whole order has to be refunded, not able to select individual items.
1 voteThank you for submitting your Idea to UserVoice.
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Recurring Opt In
We should give merchants the ability to let their customers OPT in to a recurring schedule!!!!
1 voteThank you for submitting your Idea to UserVoice.
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Automatically Show Both Cash and Card Tender Selection Buttons On Customer Facing Screen
I have found that when using the Clover Cash Discount App with the Clover Station Duo, you must first press “Charge” under Credit. This will cause the Customer-Facing Device to display the “How Would You Like To Pay?” screen.
Once this screen appears, the Cash Price and Card Price boxes will then be displayed on the screen.
Can you please set it up so that the screen automatically pops up on the customer-facing device once you reach the screen that displays the Card, Cash, and other tender options?
1 vote -
Exchange of Items of Different Costs
Please offer the option to exchange items of a different price within an order. The difference in cost can be refunded or paid for in a new transaction.
1 voteThank you for submitting your Idea to UserVoice.
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"Remove Taxes" force a secondary popup to record a reason
can it be possible to tie "remove taxes" to include a popup that is required to be filled out why taxes are being removed?
Right now the Discount and Remove Taxes options are very close by. I think some employees will accidentally click "remove taxes" when trying to add a discount. This removes taxes but then they see that the discount isn't there they then go add the discount but do not add the tax back because they havent noticed that its being removed. To semi-solve this we have made it so that no one can remove taxes on an…
1 voteThank you for submitting your Idea to UserVoice.
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PLEASE MAKE THIS CHANGE TO RESTORE A PREVIOUSLY AVAILABLE SERVICE
There is no way to directly print a customer invoice (save to pdf) after a sales payment has been processed. Please add it to the Sales activity /Transaction/Receipt section beside the options to Send Receipt and Duplicate.
Send receipt is available to email or text, but it is not appropriate for my business because I want to email my invoice and credit card receipt together with a thank you and link to the purchased product.
1 voteThank you for submitting your Idea to UserVoice.
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