298 results found
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Bring back the Customer Name column on the "orders" app of the Clover Flex
We would appreciate being able to see the customer name column in the orders app. We realize we can see the name under the "notes" column but we often use this area for actual notes. We also realize we can click on a specific order and then the customer name will appear on the next screen but this is difficult when there are many orders on the list. It would be great if we could see the customer name instead of the order code.
7 votes -
Clover flex wider screen like the old clover mobile
Merchant would like a wider screen for the clover flex like the old clover mobile , it was easier to see the whole register app and place orders right now it’s too narrow and not easy when they have a very large menu items
1 vote -
support for the peeler model you ship
Received a clover official TML90. it's actually a peeler mode. yet when feeding labels thru the peeler mechanism, we find that ina. 3 item print job, only labels 1 and 3 print, label 2 never prints.
1 vote -
Being able to fix printer issues remotely
I should not hve to be at the station to fix printer issues. We have two stations and at one station we don’t need receipts yet there is no way to turn that printer off
4 votes -
Kitchen Printer Font Bold Option
Kitchen Printer only has Large and small as the font size option. Customers are requesting medium size as an option also they’re requesting the modifier color be change from red as it may not be legible on some printers.
24 votes -
clover go - allow inventory modifiers
Have the ability to allow Clover Go to have access to the full inventory including modifiers that are added to the inventory.
41 votes -
Can the Clover Flex print to the Clover Station printer if needed
Can you make the Clover Flex print to the Clover station Printer (in case they run out of paper for the Flex)
19 votes -
Kitchen printer by Order types
Add the option to print the orders based on order types. I would like to print the orders based on order types and be able to keep printing my orders automatically based on the labels of each item
5 votes -
MID's on Clover Go APP when switching
Can we please bring back displaying the MID's underneath the DBA when switching locations with the same DBA name.
3 votes -
Track stock quantity on Clover GO
The merchant would like to be able to track the amount of items in inventory for items and once the item is unavailable they would like for the app to notify or not give them the option to place order for that item.
2 votes -
service charge Clover go
Add the option for a service charge on Clover Go
7 votes -
Customizable Screensaver
Customizable Screensaver feature for informing employees of daily specials, etc.
19 votes -
Go back to the old phone app
Go back to the previous app version. The app update is terrible. All useful functionality was removed. I’m no longer able to see individual transactions or the summary of daily sales for the past week. I don’t want to run my business from my phone, but I do need to be able to track it.
11 votesThank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.
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Order Types Set at Device Level
Merchant would like the ability to change the order type default at the device/station level. Merchant uses dedicated devices for dine in and take out/delivery service and it saves them time if the default on that device is set for the type of order that is typically received on that station.
9 votes -
Merchant wants to use test mode to allow cash payment to open cash drawer and not be recorded as a live order.
Merchant wants to use test mode on their Classic Station like once before to allow a cash order to be deleted when they exit test mode however they can no longer do that. Workaround is Refund payment or open cash drawer without using test mode.
2 votes -
Client requests a thermal kitchen printer with same size as Station so less storage required to store receipt paper, reducing space and cost
(not software related as specified by category above)
Client feels that it is unlikely receipt paper in kitchen would be 'erased' due to heat in kitchen for that short period of time. Thank you.10 votes -
Black Clover
There needs to be a Black version of the Clovers - especially the Station for restaurants where a white POS does not fit their ambiance
10 votes -
Notification when there is communication issue with the kitchen printer
When the kitchen printer goes offline there needs to be a notification that stays on the screen that requires acknowledgment from the server before closing the screen out. Also, when this happens the system should automatically print the kitchen chit on the receipt printer so the server can bring this back to the kitchen staff and let them know there is a printer failure of some sort. Currently, the system only flashes across the screen, puts a tiny little icon on the top of the screen that no one is going to see, and I have to manually redirect the…
44 votes -
A strident beep would be useful in case of "declined transaction"
Set a different ringer (and a strident one) when a transaction is declined: to alert the employee who is processing the transaction and avoid for that transaction to pass unnoticed. it has happened in my salon: the screens sequence did not make it clear that a transaction was refused, and no beep came on to make it conspicuous.We got defrauded without being alerted!
10 votes -
Printer Options -Orders Receipts
The merchant would like the functionality of duel order receipts printing automatically. To achieve automatic printing of the order receipt the option currently selected is "print when hitting save" as the merchant does not want customers to pay immediately. adding a 2nd receipt printer as an order printer, forces the merchant to choose a destination for the order receipt which takes away the luxury of automatic printing of order receipts. Is there a functionality that could be added that will allow the receipt printer to seamlessly double as an order, as well as mimic the settings chosen via the order…
6 votes
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