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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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298 results found

  1. 37 votes

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    Under Review  ·  0 comments  ·  Clover Flex  ·  Admin →
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  2. This was one of the main selling points for station 2018 and it still is not able to be used. Two drawers opening at once does me no good. Have not even seen a status update to under review on any prior requests.

    91 votes

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  3. would like customers to be able to sign on customer facing mini when using telecheck.

    2 votes

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  4. 26 votes

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  5. Merchant has a clover station classic and the enable/disable manual card entry is not an option for classic station only clover pro. Merchant would like the option on classic station.

    3 votes

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  6. 12 votes

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  7. Getting several requests for a extension cord for the Clover 2018 Front Facing printer.... Merchants with limited counter space are forced to make modification at additional expense to use the Clover Station 2018 near or at the counter. I received 2 requests this month due to the Covid-19 situation
    situation

    2 votes

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  8. Hardware Suggestion*

    The cord that comes with he Mini is sometimes too short for clients. A variety of cord sizes to purchase would be really helpful if at all possible!

    11 votes

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    0 comments  ·  Clover Mini  ·  Admin →
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  9. 4 votes

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    2 comments  ·  Clover Go  ·  Admin →
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  10. We are having multiple Clover Mini's chip readers damaged by the new thicker "rewards" cards. We need to do something to correct this. Clients are having to pay for this known issue when their equipment is past warranty.

    36 votes

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    2 comments  ·  Clover Mini  ·  Admin →
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  11. Multiple color options for Clover protective silicone sleeve to provide customizable look/experience

    10 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  12. Add service fees to Clover Go . The merchant wants to be able to add tips, taxes and service charge together in a transaction.

    7 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  13. Please enable spanish for Clover Station 2018. It's available on the Mini and Flex, and rather easily so. Meanwhile, on our flagship device, the most popular/second most popular language on the planet is not.

    13 votes

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  14. Allow an order to be printed to another station printer on the account. Orders flagged with certain labels should be able to be printed to another station instead of having to put in an additional SP700. From a "Server Station" I want anything named "Drinks" to print to a "Bar Station" and anything labeled "Food" to print to the SP700 in the kitchen. This is a VERY common setup for bars and restaurants and having an extra printer behind the bar is a cumbersome and crowded setup.

    36 votes

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  15. Merchant would like the tender types added via the dashboard to be view able in the clover go app

    12 votes

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    4 comments  ·  Clover Go  ·  Admin →
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  16. Have the ability to disable/enable the USB ports in the Clover to avoid unauthorized devices being connected. If the USB port is disabled, any device plugged in that port will not communicate or sync with the Clover.

    7 votes

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  17. Users (and resellers) have not been notified of the new toggle switch under the Key/Scan menu. It defaults to YES every time you open the app. This is causing Visa and MC initiated chargebacks that merchants cannot dispute (handkeying a chip card that is "present"). There should be Yes or No bubbles instead of any default. So, our users all have to be called and MOTO clients will need to switch the toggle to NO for every transaction. Lots of angry merchants who are losing money!!

    4 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  18. Merchant wants to be able to just tap the order and the cash drawer reopens.

    5 votes

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  19. I have asked this before and told there was nothing in the works.
    But I'm asked by potential and existing Customers about this all the time. I doubt I could be the only one? I've always thought ( and heard for clients) that a black or graphite option would be fantastic.
    This week I was making some cold-calls and saw that Square now does have this option out in the market. It's a nice new graphite/dark gray looking color. They must have had request and felt there was also a need if they did it. Maybe this can be looked…

    12 votes

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  20. Merchant would like a line amount for "cash" made on the Closeout App

    28 votes

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    1 comment  ·  Admin →
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    The closeout report is intended to show the  volume of sales activity taken via bank cards, and how much the merchant can expect to be funded. In other words, transactions that are authorized and submitted for settlement. Cash transactions are already "settled" by definition, so it would be confusing to include them in a closeout report. The merchant should use the sales activity report to see their cash transactions.

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