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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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298 results found

  1. Clover Go should have access to ring up variable-priced items from the inventory. Currently it will show in the dashboard but it will not reflect in the Clover Go when you are ringing up an item by inventory.

    22 votes

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    Planned  ·  2 comments  ·  Clover Go  ·  Admin →
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  2. need the cash drawer to open for signature debit sales. Busy QSRs don't have time to thread the needle of the slot in the front of the cash drawer. If it can open for credit card sales it should open for signature debit sales

    14 votes

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  3. Merchant wants Clover Go transactions listed with dates (ie 3/6/19)and not categories such as yesterday, last 7 days, last 14 days etc

    5 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  4. Merchant is requesting a product enhancement for clover to include the option for custom items to fire directly to the as do labeled items.

    34 votes

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  5. I have the Clover Flex. We use this as our register. We also have staff using the App paired with the Go to make transactions. Post sale on the Go it asks to print, text or email a receipt. When I click print I receive an error message. I would like for the App to work with and print remotely to the Flex Station. When we have the Flex reprint these transactions they ARE NOT itemized, for reasons necessary to my business, this is a huge security problem. Please adjust the app to sync with the Flex printer. Thank you…

    10 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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    Under Review  ·  Jeff Martin responded

    The print function works with Airprint and google print enabled printers. It isn’t currently designed to work with the Clover printers.

  6. Merchant needs the clover go to send employees carbon copy receipts of there transactions only.

    21 votes

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    Under Review  ·  2 comments  ·  Clover Go  ·  Admin →
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  7. merchant called in due to wanted to know if there is a way to print the orders receipt multiple times on the kitchen printer

    6 votes

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  8. Be able to send an invoice via email directly from Go app, similar to how Square does it.

    This would need to include the ability to pay the invoice online.
    Would love to be able to compete with Square on this. Lost several deals because of not having this feature.

    33 votes

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    Under Review  ·  1 comment  ·  Clover Go  ·  Admin →
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  9. Wants to remove/reduce the sound when device confirms completed sale.

    Will help customer remember to take their card.

    20 votes

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  10. Merchant wanted to have a fire printing hour.

    7 votes

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  11. Offer a Clover Kitchen Printer option that connects via Wi-Fi

    79 votes

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  12. Merchant would like the auto deduct quantity feeature to be available on the clover go app

    8 votes

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    1 comment  ·  Clover Go  ·  Admin →
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  13. Would like the functionally for Clover Go version 2.5.3 for customer orders opened using the Clover Station under the Customers app to add order, and when paid using Clover Go, to reflect on the customers app as an order for that customer

    9 votes

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    3 comments  ·  Clover Go  ·  Admin →
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    Planned  ·  Jeff Martin responded

    There is development ongoing for Clover Go to utilize the Customers app as do the other Clover Devices.

  14. Clover Flex needs a drop rating to be able to regularly survive a drop from 42". In meantime, offer a retractable security lanyard to interface w/ K Slot on device

    23 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  15. Another option to change the format of the display of the screen and apps for those who are visually impaired.

    ie. Make the screen all black and white. and have only the apps names listed big on the screen, instead of the icon--or make the entire display black and white.

    2 votes

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  16. As a sales rep I am trying to set up my merchant with a compatible kitchen printer. The issue is that on the Clover pricing sheet, it does not list hardware specifics, like part number or complete model number. This makes it difficult to match it with any printers on hardwareadvantage.fiserv.com/products. Furthmore, when I call Clover support they list 3 compatible printers which does not match the Clover pricing sheet sent to ISO's. I don't know what to order.

    0 votes

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    Hi and thank you for your feedback.


    Unfortunately Clover does not provide this documentation to the ISO channels. Clover Support is only allowed to provide information on the devices we provide to them. If you have specific examples of printers you are able to sell that don't match Clover Support we can review and update their procedure.

    For the information on your price sheet, you should reach out to your Client Business Executive at Fiserv.

    Thank you

    Clover Communications

  17. Would to have the clover dining table layout on clover go

    0 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  18. Display DOB info in the Clover Go App

    0 votes

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    0 comments  ·  Clover Go  ·  Admin →
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