289 results found
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Restore owner ability to disable unnecessary apps
As owners of the account, we do not want our employees to have access to certain unnecessary apps, such as the calculator, camera, clock, gallery and sound recorder. We have over 70 merchants, with many of them using the Clover Flex devices. With the previous v3 Flex devices, we has the ability to disable these apps. Two weeks ago, in fact, we were could disable the apps from a new device we distributed to a merchant. However, yesterday, we were not able to do so. I called Clover customer service and they were also not able to disable the apps.…
1 vote -
I need to print on a lexmark printer,
I process transactions on a desktop computer and after processing have to go to transactions, search for transactions and print receipt. Would like reciept to be printed automatically on my Lexmark MX511de printer the way FirstData allowed.
1 vote -
Facial recognition login with Admin role
Need better way to secure higher level access roles at the device. Four and six digit pin have been easily discovered. For those roles can we make the primary to facial recognition and the PIN only if facial has issues via 2FA to email for that role?
1 vote -
Clover GO to stay logged in over the course of a year
Merchant is forced to refresh their Clover Go credentials about once ever 30 days and they would like that time frame extended to 1 year.
1 vote -
inventory build (labor rates/ services)
this would apply to all service companies, like plumbers, electricians and many more. It would be nice to have a service section that is not taxed and you could do a labor rate (hourly) or other time frame and when a user adds it to the invoice you could do it in increments i.e. 1.25 hrs , 2.1 hrs. This is something that I can do on quickbooks. I do like how your app works and I hope to see this in the near future. it would make my invoicing cleaner and less confusing for my customers. Thanks in advance…
1 vote -
Employee cards need to work on Clover Duo
The employee cards need to work on the Clover Duo. Since there is no more fingerprint on the Clover Duo, there is going to be security issue where other employees can steal the manger passcode by standing behind the manager.
1 vote -
communicate via lan
When the internet goes down at a merchants location that has several Clover stations, it would be great if the stations could communicate with each other over their LAN connection. When my bars lose internet the customers can only order drinks at the same exact Clover station where they opened their tab. And they can only close out at that same station as well. I have a bar that has 10 Clover station solos and the customers order from different spots all the time.
Or I have a restaurant where the server drops off the ticket at the table and…
1 vote -
remove test mode
employees have found out using test mode to accept cash payments a way of stealing the cash please remove from device.
1 vote -
Display how much money change customer will get back
Display how much money change customer will receive on contactless reader so they are also aware, which can minimize discrepancies.
1 vote -
Option to disable batter defender
Merchants needed the ability to toggle the battery defender option on or off so the device can charge to 100% without changing usage
1 vote -
Enabling Rewards/Customer Loyalty
We have clients that love and utilize our rewards system. It would be nice for our clients to be able to still redeem rewards or collect points with their purchases when using the clover go devices.
We got the clover go devices to be able to speed up our check out process and now we cant utilize the full features like the main stations. It is really upsetting and making us as a business do more work on our end when again, we got these devices to be more efficient.
1 vote -
Allow stations in a multi Clover environment run independant from each other.
In a multi Clover station environment make it possible to have each station independant from one another.
1 vote -
Open the Cash Drawer when doing a transaction with a debit card (not just External Pin Debit).
Currently, if you swipe, tap or insert the debit card it will not open the Cash Drawer, however if you manually enter the card information it will open.
1 vote -
Round Up Capability
With the coin shortage and the majority of people not wanting to carry change, I believe a round-up option should be a capability, and with the round-up, possibly integrate with a charity/relief fund. We have had a couple of merchant accounts ask about this kind of thing in the past, would love to see this added in the future!
1 vote -
printing receipts without payment
Is there a way to print a receipt without having to pay for the order? we give our employees the option to pay with their paychecks therefore, we print our employee's receipts and then later on take their receipts out of their paychecks. so is there a way to print the receipt without the need to swipe a card or pay in cash?
1 vote -
Clover go app
Merchant would like to use symbols when using clover go quick sale in iOS ; Go team confirmed this is working as intended and cannot use symbols. Only Letters and Numbers.
1 vote -
Create Alerts When There's an Issue with The Network Queue
Recently while troubleshooting some missing payments and menu item's it was discovered that the Clover Network Queue in Diagnostics has some issues. This could present a large issue for a client who doesn't notice this and could lead to possible loss in transactions.
1 vote -
Put back the option on the flex where we can see the timr of how long the order has been open
Can you guys add back the option where we can see the time on the flex so we can know how long the order has been open and how long the guest has been seated its the best option that was on it please put it back on it trust me it helps alot thank you
1 vote -
Clover go printer
It would be great if the Clover Go platform could connect to the printers on the network.
1 vote -
Put scheduled pickup info on the iphone app
On the iphone clover go app if you pull up an order that has a scheduled pickup date in the future that information is not available. So if I am not in the store I will not know that the pickup is in the future.
1 vote
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