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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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289 results found

  1. Some times card reader stop working, rather than replace full system, you should be able to add a clover go device

    2 votes

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  2. Is it possible to arrange categories based on a specific device and not have the categories the same across all devices?

    2 votes

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  3. Please make available the option to set homepage on Clover web browser.
    There's an option on the menu of the browser but does not work.

    2 votes

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  4. A report that shows all details from a transaction (name, date, time, employee, SKUs, qty, tax, total, auth code, etc.) so that you can see what each transaction looked like and pull data from it for external systems.

    2 votes

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    0 comments  ·  Clover Mini  ·  Admin →
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  5. customer sign for signature for contactless payments

    2 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  6. Tax Exemption rules at the terminal. We are unable to achieve tax compliance using the Clover device. In Canada for food and beverage there are tax exemption rules that need to automatically be applied.

    We are a bakery and we offer freshly baked goods. If a customer buys 1 item, full tax rules will apply. If a customer purchases 6 or more baked goods, the baked goods become tax exempt and do not collect taxes. But if there is a non-baked good item in the cart, such as a drink taxes will be fully applied to the drink item only.

    2 votes

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  7. How come there is no deletion tap to show how much in items were deleted before the sales transactions takes place, in theory someone walks in orders leave his cash on the table and walks out the employee goes back in and delete all the items except for one pocketing the rest of the money. Charging for one item and putting in the register money just for the one item. This can only be done on cash transactions, the credit card transactions are accounted for,

    2 votes

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  8. I just bought clover system and it missing a very very basic option. We sell some items by weight in Lbs. But the weight in POS is only 1 decimal and we can not manual punch in less than 1, 2, 3 lbs. Like some time the way of an item is not round figure like 1.2 or 2.4 lb. So we are stuck with that.

    2 votes

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  9. A couple years ago Clover offered a merchant keypad to connect to the Mini to have it stay customer facing and allow employees to type the $ amount on the little keypad. Merchants loved that set up. For some reason you got rid of it. Merchants dont like having to turn the device around or buy a whole other mini. That would be great to bring that back or make a PIN pad that can always stay customer facing like the FD35 or RP10.

    2 votes

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  10. I travel around and sell which is why I chose the Clover "GO".

    In the Clover Go app, I would like to be able to select from my preset tax rates at checkout, as I have multiple sales tax rates I need to apply depending on the tax region I am in.

    Current G2 app appears like it can, but the rates cannot be interacted with. G1 app does not show any other tax rates other than what is applied to the item.

    2 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  11. 2 votes

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  12. add the sale app to the clover duo station.

    2 votes

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  13. 2 votes

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  14. The merchant would like to be able to track the amount of items in inventory for items and once the item is unavailable they would like for the app to notify or not give them the option to place order for that item.

    2 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  15. Merchant wants to use test mode on their Classic Station like once before to allow a cash order to be deleted when they exit test mode however they can no longer do that. Workaround is Refund payment or open cash drawer without using test mode.

    2 votes

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  16. would like customers to be able to sign on customer facing mini when using telecheck.

    2 votes

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  17. Getting several requests for a extension cord for the Clover 2018 Front Facing printer.... Merchants with limited counter space are forced to make modification at additional expense to use the Clover Station 2018 near or at the counter. I received 2 requests this month due to the Covid-19 situation
    situation

    2 votes

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  18. Another option to change the format of the display of the screen and apps for those who are visually impaired.

    ie. Make the screen all black and white. and have only the apps names listed big on the screen, instead of the icon--or make the entire display black and white.

    2 votes

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  19. Please add the ability to delete more than one customer at a time. A bulk delete option would be great or an option to check off multiple customers and then select the action to delete.

    1 vote

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  20. Please fix Clover dinning app FIRE ALL glitch.

    When pressing “Fire All” screen returns to table layout as the order has been printed/ sent to the kitchen printer. But when go back to the table it is not marked as “printed”

    The screen should remain in such order screen if “Fire All” did not go thru.

    Tried below but did NOT resolve the issue.
    hard reset / re-associated
    Replaced to a new station

    1 vote

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