179 results found
-
Penny Rounding for Cash Transactions in Canada
As you may know, Canada has abandoned pennies for all cash transactions.
And pennies will be automatically rounded up for $.03 and more, and rounded down for $.02 or less.
This has been universal among all POS systems and Banks in Canada, and I hope Clover can adapt to this quickly, otherwise it's going to cause reconciliation issues
4 votes -
ebt split payments
Are you guys working on ebt split payment options?
we need a column in the price book/ inventory.exl that has ebt yes /no optionthen we need the system to understand when we choose EBT payment option it only allowa items that have the Y in the ebt column to be used and it should promept for next form of payment on remainer items left of the order.
this is a must have feature if you want us to tell people we like clover.
At this point if any of my colleagues ask me i have to say NO cause…
1 vote -
e-gift card
We have recently switched from square and a feature that we used a lot was tat our clients had the ability to purchase an E gift card from a web link. Currently we can only sell an e gift card from the store front POS.
1 voteHello,
This feature is under review, we're aware that this is currently broken within Clover Web Ordering.
Thanks,
Clover Product -
Speed Up Pre-Auth
Speed up pre-authorization process. When you preauth you have to back out of the tab to start the next. Instead it could preauth then just save the tab and go back to the main bar and more section. There are lots of "taps" happening when trying to pay / authorize etc
1 vote -
Customer Charge Account
It would be nice if you can charge an order to a customer. We have multiple hospitals that charge transactions to their department. It seems to have the functionality to charge to a customer but it doesn't work. After being on the phone with Clover support for over an hour, it seems that it doesn't work and it also doesn't flow through on reporting.
1 voteHello,
Thanks for your feedback. Can you clarify that the following is what you're trying to do on device?
- Create an order
- Lookup a customer
- Use customer's card on file to pay for the order
If so, this feature is currently under review.
Thanks,
Clover Product
-
EBT refuse taxable items
Taxable items cannot be purchased using EBT cards. Clover does allow the purchase of taxable items using EBT but should not. Merchant states this is a Federal law. Claims Costco POS will not allow it forcing the customer to pay with another form of payment.
1 vote -
Remove Gift Cards from Batch Total
Net batch totals should reflect the net amount deposited into the bank. Gift card activations are included in the net batch total and need to be manually subtracted to match bank deposit.
I propose that gift card activations not be included in the net batch total.1 voteHello,
Thank you for your feedback. Before we provide further direction on this, can you please clarify if you mean activations or redemptions in the net batch total?
Thanks,
Clover Product
-
Negative amount
Many Market and convenient stores need negative amount for lotto payout.
Many restaurant, Bars, night clubs, take deposits for big parties and want to account for a deposit and apply it to current order as a negative about.
4 votes -
Clover On-Line - Hosted Checkout
We are trying to use Hosted Checkout so our clients have the ability to pay an invoice on-line at their convenience. The button on our website brings you to the "hosted checkout" which requires the user to in-put their name as well as their credit card info. HOWEVER, the name is not transmitted with the payment information. How are we to know who's paying us?????
6 votesThanks for reaching out. We are actively reviewing your feedback.
-
Have ability for custom fields for payment button
Currently it only asks for card and billing info. We have merchants needing the ability to have custom fields for their payment button. Examples could be: Invoice #, Account #, or a note.
7 votesHello,
This will be available in a future release.
Thanks,
Clover Product
-
Allow the signature verification prompt to be disabled and a tip line / signature remain on the receipt
Allow the signature verification prompt to be turned off and it not disable tip entry on receipts. Currently, you have to have the signature verification on in order for the tip line to print on receipts with the clover station / mini bundle. Please make it to where the verification prompt can be off as servers and others keep hitting reject when they're in a hurry instead of verify which causes the transaction to be voided.
2 votesHello,
Our recommendation is to set signature threshold settings to never require signature and tip location on paper or on tablet.
Additionally, we will be removing the signature verification flow in the near term.
Thanks,
Clover Product
-
Add POS Payment Feature
Currently when accepting EBT (Food Stamps), customers are only legally allowed to purchase food items using this method of payment.
When ringing up their purchases and selecting EBT/Food, the POS system is currently allowing ALL items to be purchased on EBT instead of just the allowed, non-taxable food.
Other POS systems at most stores have the ability to differentiate among approved food items and non-approved other items within a single transaction.
Customer support says we need to ring up food as a separate transaction or manually total the food items up and do a manual split payment for the food…
3 votes -
EBT Manual entry only allows up to 16 digits, but most states EBT card have more than 16
When will you update your system that all states EBT card should allow manual entry?
3 votesHello,
This feature is under review.
Thanks,
Clover Product
-
When adding custom payment type (chips/tickets redeemed for drinks) we can make this a non-revenue payment type
When adding custom payment type (chips/tickets redeemed for drinks) we can make this a non-revenue payment type and the money can come out of the bottom-line. Options for non-revenue payment type.
a. Issue is when payments are taken in for chips/tickets, this is a revenue item. We have it set up with an option to be a non-revenue item. However when chips/tickets are swapped for drink sales it only counts as revenue, no option to make this a non-revenue payment type.
b. Issue: Want net sales after everything is redeemed, and revenue counted when it comes in.1 vote -
Reopening a ticket to add items when a partial payment is made
Ability to reopen an order and add items when a partial deposit is made from days ago.
10 votes -
Additional Charges
When Enabled, Additional charges should automatically apply to every order unless removed by employee.
As of now, additional charges need to manually be applied to every order
Thanks
3 votes -
could we calculate Service charges with cash settlement on the shift app
could we calculate Service charges with cash settlement on the shift app
2 votes -
service charge
The service charge should not be in the net sales at the top of the sales overview report that we print at the register to reconcile our register. Our expected deposit is off on the days we have a service charge because that money goes directly to the staff member who had the service charge on their ticket. Example: Expected Deposit -313.35. Register is -751.75 after physical count. Service Charge of -438.40. Add the two together equals -751.75. Should show on bottom line.
2 votes -
Allow text prompt on when paying via custom tender
We use a variety of internal account numbers referencing other areas of our organization in addition to taking our usual cash/check/card.
It would be a great asset if we could designate certain tenders as requiring a note field entry when selected, much like the "Check" tender does when you select it.
Ideally it would show up on exports like the notes do on the checks, so long as it wasn't limited to 12 characters like the " invoice number" option is.
1 voteHello,
This feature is under review.
Thanks,
Clover Product -
Under transactions, I want to see the date displayed. Move the vertical boundary to the right so the full date shows up
Because Clover does not separate individual transactions, only total per payment method. If the total number does not match what the computer has, I need to know what the individual transactions were that Clover received (that is a request made). Meanwhile, they can be looked up under Transactions on the device, but whoever programmed that screen left inadequate room to display the date (left column), making the search for a specific transaction a nightmare. Meanhile, there's oodles of room for the center column, which displays the $ amount and also contains a randomly generated code that appears nowhere else. Let's…
1 vote
- Don't see your idea?