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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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175 results found

  1. Please allow us to disable partial payment acceptance when using the sale app. If customer does not have the balance for purchase we should be able to just decline the transaction automatically like other devices.

    9 votes

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  2. 3 votes

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  3. 5 votes

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  4. Currently payment confirmations can only be emailed to the Business Owner's email. If employees login to take payments and email invoices under the "Owner" account, they have access to the entire merchant account and all settings, which is not secure.

    16 votes

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  5. It would be convenient to split the amount of the item on the register app once you split the bill by items.

    3 votes

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  6. Merchant would like to be able to change the date on a transaction

    3 votes

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  7. merchants are complaining that now everytime they process a mastercard on their clover mini or flex the mastercard logo comes out on their screen and then a yellow checkmark appears and then a sound to approve the mastercard. this is delaying the process by 10 seconds its so frustrating as they are use to having a transaction get approved in less than 2 seconds, PLEASE REMOVE this new branding animation feature !!!

    18 votes

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  8. instead of having to ask the caller for their card again the client would like to be able to edit they amount that was originally pre-authorized in the authorizations app

    2 votes

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  9. Many gateways have ability to create a button or link to a payment page for customers. This is common with doctors offices and a bunch of other service providers. You click the button, and then redirect to a secure Clover hosted page that gives them the ability to pay an invoice.

    11 votes

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  10. When payment is partially paid, admins can be able to remove items that wasn't paid

    2 votes

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  11. SIMON MANANDHAR/BASICS/ ONLINE ORDERING/OPTIONS TO ADD NOTES AND OPTION TO PAY IN STORE (CASH OR CREDIT CARDS IN STORE) INSTEAD OF THROUGH THE APP.
    SUBMITTED AN ENHANCEMENT REQUEST.

    4 votes

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  12. called in about the split payment feature on the Station 2. He said he's able to split the payment into 2 but when he flips the screen it still shows the WHOLE amount even though they confirmed it charged them the correct split amount... customers often callback in thinking they were charged MORE than the split amount which is incorrect.

    3 votes

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  13. The clover used to delete transactions on tips app whenever it was a new day and now it could confuse the merchants because all the transactions are there.

    5 votes

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  14. 3 votes

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  15. 2 votes

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  16. Please add a payment link to the "Print Bill" (just below the QR code) receipt that can be sent via text or email to the client, so upon receiving a copy of their bill, they can direct their device (without scanning) to the payment screen (as if they have scanned a QR code).

    A QR code works only when the actual printer bill (paper) is delivered to the client. What happens when the printed bill is sent via email or text ?? the client will either need to print the receipt, so he can scan it, or use to devices…

    7 votes

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  17. Within the register application, the merchant has requested a functionality be added that will allow the service fee to be added to payment totals automatically

    5 votes

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  18. Have the ability to rearrange the tenders for the payments

    3 votes

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  19. 5 votes

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  20. Merchant wants to have the option to add a service charge at a variable amount and not just a percentage when adding the charge to a table in Clover Dining.

    3 votes

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