694 results found
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Enable Clover Mini's to have a Bolded "Refund" word on refunded tickets to help indentify them as diferent than a normal sale.
Bold the "Refund" word on refunded tickets.
2 votes -
2 votes
Kevin Nathan
responded
Apologies for the delayed response.
This can be done today. Build an order with items in register, tap Pay, then tap Mail/Phone Order. Merchants may need to enable manual entry in their settings.
Best,
Clover Product
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Clover Canada refunds
Ability to Void refunds
2 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Incremental Auth in Bars to Prevent Chargebacks
We support a busy bar that has received several chargebacks because the final charge is more than 20% higher than the pre-auth amount. We absolutely need incremental auth for Clover Dining. The bill amounts vary wildly in a bar environment. They really don't want to have to keep requesting the card.
1 vote -
Payment Link should not allow duplicate payments
A customer of mine was able to process duplicate payments for a payment link I sent them. They payment link should not allow duplicate payments or should expire once the initial payment is processed. Otherwise, two people from the same office can pay multiple times without knowing.
1 vote -
QR code Scanner
We are located in airport and quite often airlines issue meal vouchers to flyers. The voucher looks like the credit where it has credit card number, expiriation date, billing zipcode, and CVV. At the bottom of the voucher has the QR code. We have to manually input the credit number. We are looking for the way to scan the QR code as a payment since manual work taking a lot of time.
1 vote -
Ability to see ACH details under the customer profile
Merchants would like to be able to see the ACH details under the customer profile as well as be able to filter or search for customers that have an ACH on file v a credit card on file.
1 vote -
The Ability to mark items in inventory to not be accepted by for EBT payments
The Ability to mark items in inventory to not be accepted by for EBT payments, or to automatically void those tranactions.
1 vote -
payment links
I am looking for the option to allow customer to pay with checking/savings account in addition to credit/debit card via a payment link.
1 vote -
Allow Cash as a tender type on Virtual Terminal
Merchant wants to be able to select cash as a tender type on Virtual Terminal. Currently VT only allows card or check which makes sending receipts to customers impossible when they pay cash.
1 vote -
Deposit for professional services
Salon's as a professional service, collect deposits for the ability to charge in advance and credit the subtotal so that they are not any no shows. if the customer does not show up they charge the deposit
1 vote -
tips
When the merchant sends a invoice the customer should have the option to leave a tip and make a partial payment this way the merchant does not have to waste time sending out another invoice.
1 vote -
Surcharge Fee and Non-Surcharge Total on Order Receipts
PLEASE UPDATE SO WE ARE CALIFORNIA LAW (SB 478) COMPLIANT which took effect July 1, 2024.
Our clinic charges 3% to credit card charges but not Debit or Cash. We would like to be able to print out order receipts that show the customer the different prices between paying with Credit or Cash/Debit, so they see their options and make their decision. Instead of only seeing the 3% fee on the payment receipt once its already been charged to the customer.
PLEASE UPDATE ASAP Submitted 10/11/24
1 vote -
Cannot issue store credit on orders with a mix of payment methods (gift cards and credit cards)
Certain orders are not allowing store credit due to a mix of payment methods (gift cards and credit cards). This is a significant inconvenience for Retail merchants. The only workaround is manually issuing store credit through the gift card app, but that doesn't link back to the original order or update the stock quantity for items returned/exchanged.
1 vote -
Allow for remove taking payments through virtual terminal.
Allow for you to remove access to take payments on Virtual Terminal or separate out the invoicing section. This will make the system more PCI Compliant in relation to invoicing where you aren't enter credit card information on your keyboard.
1 vote -
Allow business to view invoice notes after billing client
Since the dashboard update this week, I can no longer view my "notes" on my invoice. This is directly impacting our work flow.
1 vote -
We need to be able to add a % on top of certain items
It would be the reverse of discount, like add an additional % on custom items, for example when we are building a chain sling we add 10% of the total item as a build fee, but you only give a flat fee as an option would be nice to change it to a %
1 vote -
PRICING OPTIONS - time as variable
Our customers book with us based on time, we need a way to have the flexibility to choose one of our courts and punch in how much time a customer is spending which then computes the right pricing.
Ie: 1hr is $50 , 1.5hr is 5+25 = $75
Our employees should be able to punch in the amount time so the price can adjust accordingly.
1 vote -
interac surcharge
I recently changed from a 3rd party app in Clover to Clover's built-in surcharge functionality for interac and credit transactions. The credit portion works perfectly, the surcharge is always charged on credit transitions (tap or not). HOWEVER, your interac functionality is faulty! It will not charge the surcharge on tap transactions, it only charges on transactions where the customer inserts their card. This is a bug in my mind! Why would we not want surcharge applied to all interac transactions? The 3rd party app did so, so it's not a interac rule. It's clearly a bug in your software. Please…
1 vote -
Improve Refund Process
I had a customer purchase six items on Monday then return one of the items the next day. The system allowed me to select the item from the original order to return but when I hit the refund button, an error comes up and states a manual refund is the only option. This is not the best option for returning merchandise to inventory and there is no way to remove it from the customer's purchase history which we utilize for every transaction. Not having the ability to return merchandise to inventory and remove from customers account in a single transaction…
1 vote
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