694 results found
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display store credit on receipt
Retailers give store credits to customers (on a slip) and have it enabled as a payment tender. When store credit is chosen and it covers a partial payment
and then the rest of the payment is by credit/debit card the payment receipt only shows the credit/debit card payment not the store credit. It should show both payment methods on the receipt.1 vote -
pat.boychuk@sonapay.ca
Restaurant merchant runs multi shifts per day and would like the ability to filter employee tips report by the hour to receive an detailed tip report for just the servers working on Shift A or B etc. Currently tip reports are via a 24 hour period.
1 vote -
Fraud Tools (AVS)
An option to 'Automatically void a transaction if' Street Address and/or Postal code does not match. (No Workaround)
VT Fraud Tools has it separated between two options.
1 vote -
Signatures
Allowing different pay types other than credit card payments to have an option of signature on the customer facing screen. In the Signature settings we have selected "Always require signature" but it only prompts for a signature for a credit card payments. We would like to have it prompt for a signature for all payment types.
1 vote -
Offline Payments in Canada
We need to be able to process payments offline in Canada too! 🇨🇦 Roger's network was down on Sunday so that meant no data or wifi. We lost hundreds of dollars by only being able to take cash . Please fix this now!
1 vote -
Country Code field in VT
Allow the customers country to be listed in address for when merchant accepts payment from foreign customers.
1 vote -
Remove Auto Void
Please remove the feature that Auto Voids a transaction if a employee forgets to press the "Done" button after printing a receipt. We were told this was not a feature but now were confirmed major accounts support that it is in fact a feature and transactions will auto void/refund if an employee does not press "DONE" on the final screen and just leaves it up. This has caused a HUGE impact on one of our locations.
1 vote -
Dustin
I need layaway and to be able to take trade-ins as partial payment toward the customers purchase. These are very important in my daily business. Will this be added any time soon?
1 vote -
Invoice cannot be resent to a different email address in the event address was incorrect or outdated. - I have reach out to the E
Invoice cannot be resent to a different email address in the event address was incorrect or outdated.
- I have reach out to the Engineering Team At this time Clover does not have a way to change a wrong or outdated email address from the invoice. The merchant will have to manual cancel the invoice and create a new one. We are able to submit an enhancement request in regard to creating that feature in a later update.1 vote -
Please add force authorizaion to vertual terminal.
Please add feature to process force authorization transactions where the customers bank give a code that is added while processing the credit card payment. we have GSA orders payments to process and it requires the level 2 and sometimes the force authorization.
1 vote -
Allowing the service charge to print on merchant and customer payment receipt.
Service Charge Printed on Merchant & Customer Receipts, I had a BC that called in and requested that the service charge be displayed on both receipts and not just the second printed copy. The first receipt displays total tax and the second receipt shows service charge, the BC is requesting this as to promote full transparency. Apparently the service charge was added from the tax and fees section.
1 vote -
ACH
just tried a ACH transaction and had to fill out the address twice and the Apt, Suite, etc field was required, but didn't apply to my address. Would make sense to have a check box stating customer and billing info is the same. And, the Apt, Suite, etc field is not required.
1 vote -
Turn Off Tipping For Certain Items
I run a store that sells both package liquor and drinks by the glass (a bar).
There needs to be an option to remove certain categories from a tip prompt subtotal.
For example if a customer buys a $10 glass of wine to drink at the bar, and on the same order purchase a $20 18pack of beer to take home…the tip prompt of 20% should only reflect the glass of wine for $2 tip.
Currently if this transaction happens at our store the 20% suggested tip would be based on the entire order cost of $30. This creates an…
1 vote -
pay buttons/qr codes
It would be nice to have a "note" line on the pay/donate buttons on the customer facing side for the payer/donator to put a quick note in.
1 vote -
CC processing fee
Have a line Item CC processing fee, just like the Mi. tax line. and also create the ability to remove the charge if the customer pays cash
1 vote -
Allow Cardholder to opt in to cover processing costs
On Payment Links, nonprofits would like for the ability to allow the cardholder to check a box to opt in to help offset or cover processing fees. Most non-profit fundraising software enable this feature now. It is not a surcharge since the cardholder has the choice.
1 vote -
Allow us to customize the menu items for Uber separate from Clover Online Ordering
Allow merchants to customize the menu items for UberEats separate from Clover Online Ordering. Ie we sell lemonade at our takeout window and through Clover Online but do not want to sell it through UberEats. Thanks!
1 vote -
Allow taxes to be added to payment links
The merchant would like to have their taxes be applied to transactions processed through the payment links.
1 vote
Kevin Nathan
responded
Hello,
For a more feature-rich payment integration, we would recommend using our Hosted Checkout solution which could include tax calculations. Our Payment Links product is meant to be a simple and quick way to accept payments online.
Thank you,
Clover Product
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Emails - Retain Customer emails for our records
When taking a payment .. Have the customers email on the receipt to retain for our records.
1 vote -
Tips not requested when using Auto Gratuity
An option to allow merchants to select whether the Tip line prints for large parties when the "Auto Gratuity" feature is selected. Currently, it is still showing the Tip line even when the extra Service Charge is assigned.
1 vote
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