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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. Real time inventory count for Clover Dining. Right now, inventory is only subtracted when the bill is paid in full, which means the items on the table during service are not subtracted from inventory so if an item is 86'd it can still be sold.

    9 votes

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  2. Right now, the owner only has access to the multi-location dashboard and wants to give access to the multi-location dashboard to management without giving their conditionals to their employees. My suggestion is to make it so that others can access the multi-location dashboard and not just the owner.

    9 votes

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  3. We need to add a mandatory state bag fee to takeout orders, and don't want to have to add it manually to each order. Please make it possible to have a set fee added only to selected order types. Thanks

    9 votes

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  4. There should be a column in the inventory excel sheet that shows the category!

    I would like to filter my items in my downloaded inventory excel sheet and cannot do this. It's a simple thing that surprisingly is not there already.

    9 votes

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  5. I thought at one time I was able to see the inventory totals.

    9 votes

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  6. When an online order comes in ..... the clover device should PING loudly and have a pop up come saying "Order Arrived"
    We expect our staff to do other tasks during their down time so they aren't always right beside the clover unit to see the order print off.

    9 votes

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  7. When a menu item is out of stock, Clover Dining does not give the option to remove the ability for a server to continue ordering that item.
    Servers can still place the order causing many issues. Also, quantity on hand is not updated until an item is paid for - this does not help the issue when orders are held in the saved/orders app until a table is paid. This has caused many lost sales as we are a reseller for Clover

    9 votes

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  8. Merchant would like the ability to take reservations out of Clover Dining.

    9 votes

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  9. With the inventory redesign, we've lost the ability to add a Revenue Class/Label when creating and adding a new item to the inventory. In the old version of inventory, we had a drop down menu called Labels that let us select our Revenue Class/Label. Now, we have to add the item and then go to Revenue Classes separately and then into the Revenue Class and then add the item to the Revenue Class. This is much more time consuming when adding many items, which we do nearly every day. For now we've switched back to the old inventory design but…

    9 votes

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  10. The customer's chosen pickup time should be on the order receipt so we know when we need to get the order ready.

    9 votes

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  11. is there anyway we can disable In-store Pickup and only set for
    Curbside Pickup when using the online ordering app

    9 votes

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  12. from the dashboard be able to modify happy hours times and specials

    9 votes

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  13. Every item in Inventory should have a simple checkbox to specify whether it is available for online ordering or not. Not all items in inventory are necessarily available for online ordering so there should be an option to include or exclude them from the online menu.

    9 votes

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  14. to have the option in clover online to pay in person

    9 votes

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  15. Have a ability to test online order or send a test receipt through online order

    9 votes

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  16. Merchant would like the function when an item is not listed in the inventory and employee does not have permission to add an item to display a warming window or make a loud noise to inform the employee that the item has not been added to the order. The Clover will make the same sound even if the item is not listed in the inventory.

    9 votes

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  17. Merchant would like the ability to set a minimum dollar amount for COLO. This is due to certain items being $1.00, which can be easily abused and unprofitable when considering processing fees.

    9 votes

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  18. The merchant is a large retail store and at times can sell more than an 100 items.The merchant request to enter a greater quantity than 100.

    9 votes

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  19. One menu item can have various prices base on where it gets ordered. If it gets ordered from Chownow, it may have different price than ordering directly to restaurant. Each menu item can have price#1, price#2, price#3, .... price#10. When this item maps to different menu, we can see which price we want to use on that menu. This way, we don't need to duplicate the same menu for each 3rd party vendor and easy to maintain in the future. Just open the menu item and you can see/modify all prices.

    9 votes

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  20. I would really like there to be a "sale price" field in the inventory so that we can easily put items on sale without having to change the price. It would be even better if there was also a "date range" field so that I could plan sales ahead of time.

    9 votes

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