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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. Network isue or any other issue when kitchen printer is offline and order is not printed in the kitchen. Notify on the main screen so that it is easier to identify issue. Right now notification is on notification bar which is easily missed.

    8 votes

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  2. Merchants would like to be able to enter subcategories into departments, for example: radio's and TV's category inside of the electronics department.

    8 votes

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  3. Business can have 10 waiters and 5 order types. Waitress 1 enter order and it's order 1. Waitress 5 enters different order under different order type and it's order 2 and so on and so forth for all orders. No same order numbers because of order type or waitress entered etc. There should never be the same order number printing on ticket

    8 votes

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  4. Countdown inventory when an item is sold, example: sweatshirt, in red, blue, and gray, in sizes small through 2XL.....
    I need items to be grayed out so customers can't select a size or color I don't have. A huge bummer and I was almost ready to go online.

    8 votes

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  5. We used Smile POS previously and decided to switch over to Clover because we are able to take payment directly at the table and front door (COVID-19) idea. But since using Clover over the past 2 weeks there are so many moe options from Smile that am finding that I miss. The ability to move single items between tables, holding items button, being able to split a check once the order was created and print the bill for each person to see prior to payment.. Im sure Im gonna have more so Ill need to come back here and post…

    8 votes

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  6. Step 1: Choose your meal and order Pickup or Curbside option
    Step 2: In the ”Special Instructions’,’ provide the make, model and color of the vehicle
    Step 3: Park in the parking lot and for those who opt-in, staff will bring the order to the car upon arrival without any action needed. Those who don’t opt-in to the service just need to tap ”I’m here” in the app or order confirmation email upon arrival.

    8 votes

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  7. Many owners assign or delegate their works to manager on sites. Employees app is one of important roles for managers.

    8 votes

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  8. (Clover Pro) the merchant would like a setting implemented that would allow refund receipts to print automatically

    8 votes

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  9. Merchant informed they would like the old dashboard app display. Merchant informed they are wanting to view the sales graph as soon as they log into the dashboard app.

    8 votes

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  10. Merchant wants an option to be able to sell three items for a fixed amount of 2.00 dollars. To have a an option that will allow to have "3 items for 2.00" without having to add a variable price or an order discount in the case they would like to have "6 items for 4.00" or "9 items for six dollars".

    8 votes

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  11. an option to see what items was updated on her inventory and when it was updated

    8 votes

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  12. It would be nice to have an additional filter added to the Orders app (Status) so that you could quickly sort Paid vs Unpaid orders. This is something that can be pulled by exporting the data, however that elongates the process.

    8 votes

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  13. Merchant requested to have the option to set the quantity of items above 100 manually on the register.

    8 votes

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  14. The ability to hide existing active or inactive Clover MIDs/Clover Accounts within the Dashboard to identify and manage accordingly

    8 votes

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  15. We have many bakeries using the Clover Station hardware/software.
    All of these bakeries are inputting orders that need to be picked up at a later date. Right now, they are putting the pick up date as a Note on the order.
    There is no way for them to pull a daily report that shows what items are scheduled to be picked up that day.
    It would be nice for bakeries to have a button or a calendar of some type that they can assign a pick up date and time to an order, and then pull a report of all…

    8 votes

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  16. 8 votes

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  17. Requesting the ability to use Clover Dining in Cashier mode. This would allow a cashier to collect payments for the servers and subtract the credit card tips from the "cash due" in the Payments report.

    8 votes

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  18. Merchant wants to restrict permissions per device i.e. wants employees to only be able to view their sales activities and reports; advised to update employee permissions; however, merchant wants a solution for employee to view certain sales activities/ reporting

    8 votes

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  19. Merchant wanted to change the color of the receipts for her carryout orders.Order Receipts

    8 votes

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  20. Please add the current MID being viewed back under the Help button in the Dashboard Version 3 -- MANY Merchants do not know their MID and ask us where to locate it, and it's a little more involved than just "click Help at the top"; additionally quite a few merchants have two different MIDs under the same name and they go back and forth from the dropdown, but the way they used to confirm they were looking at the correct MID, was to check under help, now it's much more cumbersome.

    7 votes

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