1116 results found
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Merchant requesting old inventory layout instead of the new layout
merchant stated it takes a lot of time using the new inventory layout because she has to click on "show more" to view more items ; merchant stated the old layout was much easier to use. merchant stated once she gets the bottom of the list she has to start over and not enough space left for item name
7 votes -
86 items by employee
Can you make a Permission under inventory that allows select employees to 86 and items, with out giving them access to the entire inventory app. I do not want them to edit prices, just availability.
7 votes -
In House Delivery Online Ordering Option
Can we setup a delivery option for online ordering that DOES NOT contract through doordash?
Restaurants that have their own delivery staff don't have the option for online ordering to do it themselves...its forcing them to use doordash. Thanks
7 votes -
Voide tickets
Busy dining multiple section restaurants need the ability to print void tickets inside the kitchen as well. Current software is not allowing us.
Example-
Customer ordered 5 items from different 5 stations for dining services. Now customer changed his mind and he want to cancel 1 item. If staff will cancel that item kitchen should get void ticket with thats particular item. So they will know they don't have to make this item anymore.Current system is only reprinting the remaining items. Its not useful.
If its not in next upgrade we are switching back to square.
7 votes -
CLOVER ONLINE ORDERING
For online orders, enable pay at the store. In recent days, many of our merchants facing a lot of chargeback issues. money deduction from the bank. If we enabled the pay at store option, client will handle the payments directly. they have strong docs to submit if any disputes are raised.
it will reduce the merchant's disputes on online fraudulent7 votes -
Online ordering add "cash" payment option
Add cash as payment method so customers can pay can and merchant will know the customer will be paying for cash. please provide update soon
7 votes -
Retail Variants
Enhancing Clover's retail variant capabilities to support creation of variants via the Web Dashboard and Importing of variants via Spreadsheet
Many retailers sell at least some merchandise with variants. Clover offers no way to import such inventory when we sell Clover to an existing business, nor does Clover allow merchants to create and manage variants via the Web Dashboard.
Clover's retail variants cannot be created or effectively managed via the Web Dashboard.
7 votes -
Till Functionality
The merchant would like to be able to setup tills and track them to be able to determine if the employee is over or under at the end of his/her shift. The employees should not be able to view how much cash their suppose to have, this information should only be accessible to the owner/admin/ upper management
7 votes -
Bulk edit Manage availability
I operated a thrift store and most of our items are one and done. We would like to be able to have automatically manage inventory become our default or we would at least like to be able to select it in bulk for items.
7 votes -
Multi-Location Inventory: Export & Import for bulk editing
Multi-Location Inventory management functionality is subpar compared to the existing functionality in individual location dashboards.
We urgently need export/import functionality for bulk item, categories, labels and location assignment editing. We have 2000 items that has to be centrally managed (via Multi-location dashboard) and synced between all locations. It is unrealistic to go and change 2000 items from begin with.
Also it is unrealistic to Multi-location manage items from Web dashboard only. Individual clover terminals at different locations has to offer a feature to edit according properties for location, category, label assignment and those shall propagate to all other locations if…
7 votes -
Manager permission
Please add manager permission for managers to be able to add a NEW employee into the system. This seems basic for a restaurant program. Managers are the ones that do new employee onboarding not the owner or admin
7 votes -
Admin Access Needed for Multi-User Dashboard for Inventory
I need my Managers to be able to access the Multi-User Dashboard to enter new items in inventory. With only Owner access, it means I must create all new inventory items. Otherwise, my Manager has to create it in one location and then duplicate it in our second retail location.
7 votesMulti-location management of inventory and other features is a primary focus in 2024 and you should see this and many other features throughout the year.
Thank you
Clover Communications
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Ability to Switch to Any and All Service Plans WITHOUT Re-Provisioning
A much needed update would be a warm welcome when it comes to the complexity of Clover's Service Plans. Merchants should be able to switch from ANY current service plan to any other ones from their Web Dashboard, including the older Register Plan at $29.95 per month. At the moment, some service plans require the credit card processor to completely re-provision the device in order to switch plans - costing the merchant time, money, and patience. Please add this to an upcoming update, as it would be hugely beneficial when tied in to the Multi-Location Dashboard as well (All plans…
7 votes -
Saving an order while taking product out of inventory before customer pays.
We continue to have issues with our inventory system due to common scenario when a customer calls in an order or emails an order. The problem is we are unable to enter the order into clover without them paying for it at that time. What happens we can enter the order and save it, but it doesn’t take the product out of inventory. While we wait for the customer to come in and pay, someone else on line or in store can still purchase the item and buy it from underneath the customer who has it on hold because it…
7 votes -
Cant see which servers are working which tables anymore
Recently I cant see which server has opened a table. Neither can the server. Causing the wrong tables to closed out. Told to edit the floor plan and make the tables larger. our floor plan wont allow for us to make the tables any bigger than they already are. Tech support is blaming the latest update. Can you please fix.
7 votes -
Inventory - Alternate Name field
The alternate name field disappeared form the Inventory Add Item screen on 7/23/21. Requesting this field be added back to the screen. It is still in the export. Our business uses it regularly.
7 votes -
Adding itemize items on the merchant receipt copy
Would like to have the items sold or services delivered to show on the MERCHANT RECEIPT/ copy.
Just like the customer copy.7 votes -
void option in Clover Dining
Merchant would love an option to void an order once it has been fired to the kitchen, as they encounter issues from time to time with items in an order that need to be removed from the records
7 votes -
Order Printing based on Modifiers as well.
Would like to printer order information based on Modifiers. Cook orders with their modifiers print to one printer and salads and the adds holds print to the salad printer for the waitstaff to work on.
7 votes -
Pay at time of Pickup
We would like to see the ability for customers placing their order on COLO to be able to pay at the time of pickup rather than only having the option to enter a credit card at the time the order is placed.
7 votes
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