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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1021 results found

  1. Merchant should be able to notify customers via text when order is ready for pick up.

    55 votes

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  2. We have various situations in which items may sell in quantities exceeding the stock level, and we need to track the number sold into negative stock levels. Negative values in inventory were previously supported and we relied on this feature.

    54 votes

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  3. Have a setting on the Clover online order to assign items/category availability.
    For example breakfast sandwich or all items listed breakfast category can only be ordered from 7:00 AM-10:00AM
    Cheeseburger is only available to be order online from 11:00 AM-3:00 PM.

    52 votes

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  4. Add option to name each guest at the table. This will make it easier for staff to determine who is who with each table when you have joiners!

    52 votes

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  5. 50 votes

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  6. currently suggested tip % amounts are calculated based on the total after applied discounts. It should be calculated based on order total BEFORE any discounts. It would be useful to have a toggle switch to control whether a business wants to have it based on total BEFORE or AFTER discounts.

    48 votes

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  7. Merchant would like to see the balance of a Split Payment shown on the Receipt, rather than just on the device.

    48 votes

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  8. In Clover Dining can the Fire button be green until it is fired like in the tables app?

    47 votes

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  9. FSR Merchants are requesting the ability to add more non-table sections to Clover Dining. They would like to have separate sections for Bar tabs and To Go Orders. Currently there is only 1 non-table section.

    46 votes

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  10. Using The Reorganize Modifiers master list is complicated. When each inventory item is set up, we should be able to select the specific order of modifiers for each item for an easy flow, and thus less scrolling up and down, on the clover dining app. This is important when using the Clover Flex as there is too much wasted time scrolling up and down to find pertinent modifiers. I have even tried using a numerical system to override the alphabetize system, and it doesn’t necessarily work all the time. Each inventory item has a unique flow when placing an order…

    46 votes

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  11. FSR Merchants are requesting the ability to put Clover Dining in Test Mode for server training. The Register software currently has this capability.

    44 votes

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  12. As a fast food takeout restaurant customers will call in the morning or the day before to give in their order to be ready later that day, to do that there should be an option to set a specific time when the kitchen should automatically print the order.

    44 votes

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  13. FSR clients need the ability to combine or merge two tables together to accommodate large groups. They need to be able to combine to tables from their dining room layout to make one new table, rending the other unavailable. Example: merge two tables together and auto generate a table # combining the two (A1 + A2 = A1A2). This and the ability to remain in table once firing are required for FSR.

    43 votes

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  14. I should be able to see what is in my cash drawer somewhere. Like when a server comes in for the evening shift and passes the drawer off they should be able to see a drawer total so they can count it.

    43 votes

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  15. Merchant would like for the names of guests to appear on the seat locations in the Dining app. Example: Seat/Guest1 have an editable field for name.

    42 votes

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  16. Please offer a log for Clover Dining like there was in Tables app.

    40 votes

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  17. Be able to remove or disable the default custom item button that shows up at the bottom of each category. Or to be able to restrict the use/visibility of that button under employee permissions.

    39 votes

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  18. when customer is going to order the item together with the modifier items, say steak with fries, fries is the modifier, there is no way for merchant to add 2 orders of fries or 3 orders, if we can add a quantity of modifier items, that will be very useful

    thanks

    38 votes

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  19. 38 votes

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  20. 37 votes

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