93 results found
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Report
I need a detailed report showing when an item is moved from one table to another, who authorized the move, who performed it, and at what time. At my restaurant, we’re experiencing issues because we don’t know who is moving items, when it’s happening, or who approved the changes. This report is critical for us, and it would be extremely helpful to have it available as soon as possible.
3 votes -
App for finding the cost price of Open orders
While we export the open order details, we have only selling price details in the sheet. Cost price details are not available. Need an option for getting the cost price for the open order items.
3 votes -
Adding reporting based upon applicable Sales Tax.
Hello,
Currently, there is no ability to generate reports or search for transactions by applicable sales tax. For example, in my Finances>Taxes section, there are a number of sales that apparently have No Sales Tax (0%). We cannot identify which those are, we cannot search by sales tax, etc. It would make a lot more sense to have a Report that is broken down by sales tax.
3 votesWe are working on a more detailed version on the taxes report that will solve this.
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end of day waiter report should not complete if they have opened orders
should have an option that it doesn't print unless all opened orders are closed
3 votes -
Generate a Tips report
Create a tips report. Thank you. Include a bi-weekly (or custom time frame) for payroll needs.
2 votesThank you for submitting your Idea to UserVoice.
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Shift Reports
Most Restaurants and Bars have multiple Shifts throughout the day. Cashiers and bartenders begin their shift with a starting cash (bank) to provide change to their customers. In established restaurants cashiers/bartenders are responsible for all cash transactions, sometimes with and without manager approval. It is a Requirement for their Shift Reports to include starting bank, cash payments, cash payouts and deduction of credit card tips.
Currently Clover Shift Reports (Homebase) only tracks cash payments and credit card tips. That is unacceptable for most hospitality organizations.
2 votesThank you for submitting your Idea to UserVoice.
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employee sales report on Device
Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.
2 votesThank you for submitting your Idea to UserVoice.
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Guest Count Reporting
Clover Dining prompts servers to enter a guest count every time a new table is opened, and this data is confirmed to be collected and stored by Clover. However, this information is completely inaccessible — it does not appear in any dashboard report, CSV export, or REST API response, making it impossible for restaurant operators to track covers served, calculate average check per cover, or use this data in any meaningful way. For a foundational restaurant metric that Clover is actively collecting, the total absence of any way to retrieve it is a significant gap that directly impacts our ability…
2 votesThank you for submitting your Idea to UserVoice.
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Restore Item Report options
The Item Sales report used to have functionality to print CATEGOERIES or CATEGORIES WITH ITEMS. This functionality was available when the user clicked the PRINT link and presented with a dialog box and several options including the Categories or with or without Items.
This option was removed this week from the Report and we would like it restored. Our ownership was accustomed to this report and the workarounds are just a lot of extra work. (Manually open/expand each category prior to printing or the export to CSV are the two suggestions we discovered before Clover confirmed that these are the…
2 votesThank you for submitting your Idea to UserVoice.
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SALES BREAKDOWN (FOOD AND LIQUOR)
There is currently no way to quickly determine the restaurants (or individuals) sales break down for Food and Liquor. This information (liquor sales) would be useful for servers at the end of each shift to determine the amount they must tip out the bartenders. Additionally, this information would be extremely beneficial for the restaurant to determine sales of periods (daily, weekly, monthly, quarterly, yearly). There has to be a better way to do this, than continuing it on our fingers or with scrap paper. Your assistance is greatly appreciated.
2 votes -
reporting
Merchants need to be able to see the cash deposit totals by employee on their POS and not just via the dashboard. Currently, the POS shows cash deposit totals - but not by employee.
The cash deposit totals by employee are visible in the dashboard and so this should be accessible via the POS as well.
This is important for employees and their manager when checking cash deposits at the end of their shifts.
2 votes -
Add cost
MODIFIERS: ADD COSTS SO WE CAN GENERATE ACCURATE PROFIT REPORTS!!!
As of now, we can only add a cost to an item. If someone wants to change a size, add an ingredient, etc that costs extra, we have no way for that to reflect on the cost of the item which makes the profit reports useless. I was told that the only work-around is to turn every single modifier into an item button, which would be incredibly tedious and will not work for a busy cafe.
2 votesThank you for submitting your Idea to UserVoice.
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Shift reports in Clover need to print detailed sales for the employee that include tip as well
I have had multiple table restaurants reject Clover because when they do an end of shift report, it’s not printing off each of the server sales and the adjusted tip amount so they cannot track it to make sure that servers aren’t changing the tip amounts
2 votes -
Cash income
In the Clover app and desktop application, cash sales are not included in the first screen. Even in the batch reports, cash income has not been seen. Needed to dig in to see the actual income. Creats unsecure idea and conflicts
2 votes -
employee reports to show all delete and discounted items
employee reports to show all delete and discounted items
2 votesPlease confirm whether the Removed items and Discounts reports cover what you need
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Sales Activity Report Headers
Add the cash rendered amount to the column header in Sales Activity > Transactions report so we can easily identify potential theft or expectations for the till at shift changes. Or offer the ability to customize the headers of the Sales Activity reports like we can with Inventory
2 votes -
Profitability by Table
Looking to see if Clover can create a profitability report by table for restaurants. This way, I can see which tables are less profitable than others.
2 votes -
Ability to Filter Tips by Date
We have a few locations that would love to be able to filter the Tips app by date.
We have a bar that checks all tips entered the prior night for accuracy before they manually settle the batch. This helps prevent calls from customers due to tip entry errors. They would love to only see the tips from a specific date or yesterday.
Thanks!
2 votes -
Promotions on Uber integrations
When there are 3rd party platform like uber, the promotions that are run in uber or other 3rd party platforms are not congruent with the reporting in Clover Reporting dashboard or app
2 votes -
Report
I need to have a report that shows the exact time each item is entered, even if it’s going to the same table. Clover has a “line item” feature, but if I add 3 margaritas at different times, it only shows the time of the first margarita.
2 votes
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