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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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97 results found

  1. Limit the time frame an employee can view sales from a previous day.

    3 votes

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  2. merchant would like to be able to view employee sales by category (ie. food, beverage, etc.

    3 votes

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  3. Your tax reporting is INACCURATE.
    We need a clear way to determine meals taxes. THIS IS CRITICAL.
    Your tax statements and reports are a mess. We can not use what is in your reports as it blends POS taxes with delivery app taxes. We need a way to clearly show net sales and taxes from the POS.
    You currently show the amount collect from each order type at the bottom of your sales report. Please also add net sales and taxes for each order type.
    I've found that your tax report does not break out meals tax and no tax…

    3 votes

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  4. Both of the End of Day reports are simply WAY TO LONG. It wastes a ton of paper. I only need a few figures from the report. Amt Collected, Tips, Total Credit Card Amt, entries for amounts taken out of the drawer (Payouts, tips, etc). I HATE THE NEW REPORTS - WAY TOO MUCH INFO just to check up the drawer.

    3 votes

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  5. Currently, the employee who opens the check and orders the first item is the only employee that is tracked on the check. We would like to be able to track what each employee serviced on the check. We need to know who added what amounts, who authorized a credit card and who closed the check. These details matter.

    3 votes

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  6. While we export the open order details, we have only selling price details in the sheet. Cost price details are not available. Need an option for getting the cost price for the open order items.

    3 votes

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  7. Hello,

    Currently, there is no ability to generate reports or search for transactions by applicable sales tax. For example, in my Finances>Taxes section, there are a number of sales that apparently have No Sales Tax (0%). We cannot identify which those are, we cannot search by sales tax, etc. It would make a lot more sense to have a Report that is broken down by sales tax.

    3 votes

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  8. Create a tips report. Thank you. Include a bi-weekly (or custom time frame) for payroll needs.

    2 votes

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  9. Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.

    2 votes

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  10. Clover Dining prompts servers to enter a guest count every time a new table is opened, and this data is confirmed to be collected and stored by Clover. However, this information is completely inaccessible — it does not appear in any dashboard report, CSV export, or REST API response, making it impossible for restaurant operators to track covers served, calculate average check per cover, or use this data in any meaningful way. For a foundational restaurant metric that Clover is actively collecting, the total absence of any way to retrieve it is a significant gap that directly impacts our ability…

    2 votes

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  11. The Item Sales report used to have functionality to print CATEGOERIES or CATEGORIES WITH ITEMS. This functionality was available when the user clicked the PRINT link and presented with a dialog box and several options including the Categories or with or without Items.

    This option was removed this week from the Report and we would like it restored. Our ownership was accustomed to this report and the workarounds are just a lot of extra work. (Manually open/expand each category prior to printing or the export to CSV are the two suggestions we discovered before Clover confirmed that these are the…

    2 votes

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  12. Instead of only having the option to look at reporting as sub categories, we would like to be able to see the Head categories on the reports and have submenus for subcategories. When i called into clover for reporting issues this was not an option for them to assist with.

    2 votes

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  13. Owners want visibility into how many guests or covers they serve each night or during each shift

    2 votes

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  14. Merchants need to be able to see the cash deposit totals by employee on their POS and not just via the dashboard. Currently, the POS shows cash deposit totals - but not by employee.

    The cash deposit totals by employee are visible in the dashboard and so this should be accessible via the POS as well.

    This is important for employees and their manager when checking cash deposits at the end of their shifts.

    2 votes

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  15. In the dashboard, have a report that will tell you how many cover counts by hour. There is an existing sales report, but it does not show how many guests were served.

    2 votes

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  16. MODIFIERS: ADD COSTS SO WE CAN GENERATE ACCURATE PROFIT REPORTS!!!

    As of now, we can only add a cost to an item. If someone wants to change a size, add an ingredient, etc that costs extra, we have no way for that to reflect on the cost of the item which makes the profit reports useless. I was told that the only work-around is to turn every single modifier into an item button, which would be incredibly tedious and will not work for a busy cafe.

    2 votes

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  17. I have had multiple table restaurants reject Clover because when they do an end of shift report, it’s not printing off each of the server sales and the adjusted tip amount so they cannot track it to make sure that servers aren’t changing the tip amounts

    2 votes

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  18. In the Clover app and desktop application, cash sales are not included in the first screen. Even in the batch reports, cash income has not been seen. Needed to dig in to see the actual income. Creats unsecure idea and conflicts

    2 votes

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  19. employee reports to show all delete and discounted items

    2 votes

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  20. Add the cash rendered amount to the column header in Sales Activity > Transactions report so we can easily identify potential theft or expectations for the till at shift changes. Or offer the ability to customize the headers of the Sales Activity reports like we can with Inventory

    2 votes

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