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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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106 results found

  1. Title: Monthly View of Daily Item Sales Performance

    Description:
    The merchant is requesting enhanced reporting capabilities to better analyze item-level performance over time.

    Currently, the system only allows users to view sales data on a day-by-day basis, requiring them to manually navigate through each individual day to review item sales. This process is time-consuming and inefficient, especially when analyzing trends over longer periods.

    Requested Improvement:
    We would like the ability to:
    • View daily sales of a specific item (e.g., popcorn) across an entire month in a single chart or report
    • Display this data in a monthly overview with…

    3 votes

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  2. The Item Sales report used to have functionality to print CATEGOERIES or CATEGORIES WITH ITEMS. This functionality was available when the user clicked the PRINT link and presented with a dialog box and several options including the Categories or with or without Items.

    This option was removed this week from the Report and we would like it restored. Our ownership was accustomed to this report and the workarounds are just a lot of extra work. (Manually open/expand each category prior to printing or the export to CSV are the two suggestions we discovered before Clover confirmed that these are the…

    3 votes

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  3. Instead of only having the option to look at reporting as sub categories, we would like to be able to see the Head categories on the reports and have submenus for subcategories. When i called into clover for reporting issues this was not an option for them to assist with.

    3 votes

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  4. In the dashboard, have a report that will tell you how many cover counts by hour. There is an existing sales report, but it does not show how many guests were served.

    3 votes

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  5. Cash transactions need to be included on server reports as well as closeout reports from the device display and printout.

    3 votes

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  6. Limit the time frame an employee can view sales from a previous day.

    3 votes

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  7. Your tax reporting is INACCURATE.
    We need a clear way to determine meals taxes. THIS IS CRITICAL.
    Your tax statements and reports are a mess. We can not use what is in your reports as it blends POS taxes with delivery app taxes. We need a way to clearly show net sales and taxes from the POS.
    You currently show the amount collect from each order type at the bottom of your sales report. Please also add net sales and taxes for each order type.
    I've found that your tax report does not break out meals tax and no tax…

    3 votes

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  8. Both of the End of Day reports are simply WAY TO LONG. It wastes a ton of paper. I only need a few figures from the report. Amt Collected, Tips, Total Credit Card Amt, entries for amounts taken out of the drawer (Payouts, tips, etc). I HATE THE NEW REPORTS - WAY TOO MUCH INFO just to check up the drawer.

    3 votes

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  9. Currently, the employee who opens the check and orders the first item is the only employee that is tracked on the check. We would like to be able to track what each employee serviced on the check. We need to know who added what amounts, who authorized a credit card and who closed the check. These details matter.

    3 votes

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  10. While we export the open order details, we have only selling price details in the sheet. Cost price details are not available. Need an option for getting the cost price for the open order items.

    3 votes

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  11. Hello,

    Currently, there is no ability to generate reports or search for transactions by applicable sales tax. For example, in my Finances>Taxes section, there are a number of sales that apparently have No Sales Tax (0%). We cannot identify which those are, we cannot search by sales tax, etc. It would make a lot more sense to have a Report that is broken down by sales tax.

    3 votes

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  12. When I look back at the sales and data for the same day the previous year, the data is actually off by a day and therefore the data that is fetched for comparison is completely useless. For instance, 10/26/26 is a Monday this year. Last year, that same day was a Sunday. Completely different crowd and day. Therefore completely inaccurate for business growth data or staffing expectations.

    2 votes

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  13. The latest UI update on Dashboard reporting has removed the ability to filter by open, paid, or partially paid orders within Orders. Additionally, tips are not available as a column header in Transactions nor does there appear to be a Tips report. Please restore these important features.

    2 votes

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  14. I would like to suggest an improvement to how Sub Categories are handled in reporting.

    Right now, it appears that Sub Categories are being reported as if they are completely separate Categories, rather than being grouped under their parent Category. This makes reporting more fragmented and less useful for businesses trying to track department-level sales.

    For example:

    Category: Bakery
    Sub Categories:

    Bread
    Pastries
    Cakes

    Currently, reports treat Bread, Pastries, and Cakes almost like separate Categories instead of rolling them up under Bakery. I believe Sub Categories should function more like organizational breakdowns within a Category, similar to how Modifiers report…

    2 votes

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  15. With larger parties where an auto added , say 20% tip is added to the bill... Needs to be an option to add that under "TIPS" .

    Currently, the ONLY way to add an auto tip % to large parties bill is by adding it to taxes and fees ...
    BUT it is NOT a "tax" NOR a "fee"

    AND - Doing it as Clover only allows via taxes and fees...

    Means the large table tip auto added "DOES NOT" show up under Employees "TIPS" in "TIP REPORTS" at the end of the day - Makes for missing entering tips…

    2 votes

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  16. The sales overview report does not display the device name when a device level report is run. Please add that to the printed report and identify All Devices on the report when that option is selected.

    2 votes

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  17. You should be able to close out the cash drawer mid-day by attaching it to an employee and then when they close their shift, the drawer restarts. It would be nice to be able to put a set amount in the settings that the drawer would start at and then at the end of each shift, reporting would tell you how much money should be in the drawer total including the starting balance. After the morning shift leaves, the drawer should return to that starting balance and reset for the evening shift and all open tabs could have a single…

    2 votes

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  18. Merchants need to be able to see the cash deposit totals by employee on their POS and not just via the dashboard. Currently, the POS shows cash deposit totals - but not by employee.

    The cash deposit totals by employee are visible in the dashboard and so this should be accessible via the POS as well.

    This is important for employees and their manager when checking cash deposits at the end of their shifts.

    2 votes

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  19. In the Clover app and desktop application, cash sales are not included in the first screen. Even in the batch reports, cash income has not been seen. Needed to dig in to see the actual income. Creats unsecure idea and conflicts

    2 votes

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  20. employee reports to show all delete and discounted items

    2 votes

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