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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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518 results found

  1. Currently when increasing pricing for different menus it only increases the items and not the modifiers, please add that all pricing levels updates

    7 votes

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    0 comments  ·  Menu  ·  Admin →
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  2. The terminal allows you to view open order or partially paid orders but not at the same time. You should be able to check off in the filters which items you would like to see.

    7 votes

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    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
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  3. In the order screen, there is nothing to tell the server which order is the one they are looking for. There is no table number nor anything about the subject matter of the order. If we could add a column stating this information it would be greatly appreciated. If necessary, you could replace the column labeled ID/Notes as these numbers are simply gibberish (no offence intended) to us at this end of your system.

    7 votes

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    Deferred  ·  0 comments  ·  Orders  ·  Admin →
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  4. I would like the ability to update an employee name without having to delete and re-setup. I have an employee who got married and I can't update her name. I have to delete her and set her back up from scratch.

    7 votes

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. Please give the Kiosk access to the labels app and/or program compatibility with an Epson TM-L90 sticky label printer. When merchants are running Clover POS with an Epson TM-L90 and want to integrate kiosks into their cafe/restaurant to expand their service volume, kiosks are not a realistic option without having similar functionalities as the Clover Mini. Competitors like Chowbus and Infi kiosks have seamless integrations with label printers, and have become favorable options for our merchants, unfortunately.

    6 votes

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    1 comment  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. I would like to see a way to download a report from the Dashboard of transactions by hour. I use the CloverGo app a lot, but shows total revenue (per location). There is a way to see the number of transactions, but you have to tap 3 times to find that. A separate chart on the Go app or Dashboard would help. I prefer to see (for staffing) the number of tickets/transactions per hour. This report would be able to print daily/monthly to show sales by hour and if I need to adjust staffing. I ask for this as if,…

    6 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  7. I appreciate that Clover is always trying to improve. I think it would be a great idea if you had a focus group comprised of business owners and sales reps that you present to before making changes. For instance, yesterday you updated the reporting feature and eliminated the total number of transactions. Now the merchant must add the total of credit card, debit card and cash transactions to get the total transactions for the day. Yes, it is available on the web dashboard, but when managers or shift leaders are closing, they do not have access to this information. This…

    6 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  8. I see that this report is now available, however, will it be able to show the total cover counts for past dates? When i click on the report, it just launches me into Clover Dining and shows me the current open tables. I need this report to show me how many total guests we had on specific past dates.

    6 votes

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  9. Hello Clover,

    It would be extremely helpful to have the preparation time setting in Clover automatically add an additional amount of preparation time the merchant can set for online orders that exceed a certain dollar amount.

    For example, lets say the merchant wants to have Clover automatically add an additional 30 mins of preparation time for orders that exceed $100. It would be great if the merchant can edit theses parameters under the "Preparation Time" setting in Online Ordering Dashboard instead of just setting a specific preparation time.

    Thanks for your consideration Clover

    6 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  10. Merchants using Online Ordering with Clover and have Grubhub ,Doordash, UberEats integrated. When implementing stock count on the inventory, anything that gets ordered from online "Grubhub, Doordash, UberEats" should deduct the stock count automatically.

    6 votes

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  11. Merchant would like the online orders to be credited under a specific employee and email instead of just the owner email.

    6 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  12. Clover Mini Print Heads should be replaceable. The rest of the machine works fine. It seems crazy to throw out a perfectly good machine when the print head should be able to be replaced. Plus I have a real problem with purchasing a new one to the tune of $700 when it won't even last a few years in a very small shop.

    6 votes

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    0 comments  ·  Hardware  ·  Admin →
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  13. Revenue Class is not currently exportable and there is no way to easily locate items when there are potentially thousands in a given Revenue Class in order to modify them. Also, it would be nice to be able to filter item list by Category

    6 votes

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  14. There was an update to the system last week that removed the ability to hold down on an item to change the quantity. We utilized that option all the time. Now, if you hold down you can change the item availability.
    It would be nice to have the quantity back. Or, at least put a quantity bar at the top of the screen on the handhelds.

    6 votes

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    Planned  ·  0 comments  ·  Clover Dining  ·  Admin →
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  15. Allow the option to add a guest count at the top of the order receipt, even when no specific items are assigned to individual guests. This helps chefs better plan and coordinate food preparation for table-sharing scenarios.

    6 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  16. Enable restaurants to pre-assign menu items to courses (e.g., Appetizers, Entrées, Desserts) for automatic organization during order entry, eliminating errors and streamlining service.

    6 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  17. Merchant would like the items, categories and modifiers to be listed as they appear in the inventory app on the KDS, not how they appear now, which is the order by which the server puts in the order. This current method causes modifiers to be out of order and items to be possibly listed in the wrong order as well.

    6 votes

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     ·  0 comments  ·  Hardware  ·  Admin →
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  18. One for basic menu online ordering and pick up on a day to day basis and one separate and dedicated to ordering online catering orders.

    I would like to keep the two separate for my customers.

    6 votes

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    Under Review  ·  0 comments  ·  Website  ·  Admin →
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  19. I have a problem with KDS and the clover Kiosk
    First the KDS have an issue that if we adjust the size of the text to large or largest we lose the word takeout and dine in with the kiosk orders and it shows just like this ex; (Kiosk..) and the only way to fix it by keep the text on the small witch is hard to see and we are facing the same issue with the due orders so we have dine in and to go order type on the Due, and on the KDS does not show the…

    6 votes

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  20. there is a widespread need for a Catering app or catering order functions added to clover. restaurants need the ability to take a catering order from clover inventory items, send that order as a proposal, have the client accept the proposal and partial pay (deposit) or full pay the order, then track food quantity needed, date for preparation, date for pickup or delivery, delivery location, and confirmation. There is NO clover app of function for this, and no really good web-based option either.

    6 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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