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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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405 results found

  1. For itemized invoices, I have a merchant who is mobile and does business in different 2-States. In the dashboard, please allow merchants to toggle in-between the different sates so merchants can apply the correct State taxes.

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  2. For merchant's that use the "Sell Gift Cards Online" feature, it would be great if there were a settings section to make some customizations or adjustments to the landing page such as:
    1. Ability to upload a gift card image so it's not just the green clover gift card image
    2. Ability to adjust what the default gift card purchase amount shows (currently it defaults to $5.00 in the amount field). It would be great if you could set the default amount in the amount field to something different.
    3. Ability to have preset amounts to select for the gift…

    1 vote

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  3. When we ship the Flex and the Pocket, we should have the Refund function turned off for all roles along with Manual Transaction. Clients are being defrauded as card holders will refund large amounts on multiple cards. Shipping the device with the default of those two functions being turned off, would save a lot of clients, time and money.

    1 vote

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  4. Saves an extra step. This was a favorite feature for many business owners who used other systems

    1 vote

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  5. 40% of QSRs and 25% of FSRs frequently request that this feature be accessible directly from the Clover device instead of being limited to the Dashboard

    1 vote

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  6. This feature would guide the cashier step-by-step through counting each denomination: pennies, nickels, dimes, quarters, and bills ($1s, $5s, etc.), and automatically total the amount to verify whether the cash drawer balances correctly or is over or under

    1 vote

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  7. In many cases, such as salad or sushi stations, cooks prefer thermal printers, but still need two copies of each order receipt

    1 vote

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  8. In my region I collect GST and PST on most in person sales but occasionally I have customers with a PST exemption (whether for resale or shipping out of the province). I need an option to remove just PST along with the existing option to remove all taxes

    2 votes

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    Under Review  ·  1 comment  ·  Taxes  ·  Admin →
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  9. We would like to include photos or documents that would be sent with an Invoice as an attachment on the email. There should be a section to upload an Attachment file from a link or to browse our computer for the wanted file(s).

    I see this done frequently with Quickbooks and other processing companies.

    3 votes

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  10. I understand that there are some updates that are being started as far as itemized.. But here are some errors that are happening..

    On the invoice section where you put the note... It is only a continuous line which I understand that there are some updates in the progress. Underneath the first input box needs to be add item or a plus sign next to the input sign so you can add another input box. So this could be part of the updates...

    Next issue,

    Whenever you put the item information in the note area for the work that you…

    1 vote

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  11. For mobile jobs it would be very useful for the CloverGo app to be able to accept Tap card payments on the Android app. Currently it only works for the Apple app. There are many more Android users than Apple. No customer will ever want to manually enter their credit card information into my Android. Please further develop the Android Clover Go app.

    7 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  12. When press no for card present why does it ask for the Zip code first and not the card # but when you press yes for card present it ask for enter card. Need to have the same function as the other Clover by entering the card # first.

    2 votes

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  13. We should have an option to have a pop up with Yes or No asking if a customer is tax exempt. Having to toggle between removing sales tax and fees option and paying the tax, is creating unpaid sales tax.

    3 votes

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    Under Review  ·  0 comments  ·  Taxes  ·  Admin →
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  14. Can you add feature to remind you of the open orders before processing closeout. If you could add a feature/ permission to not let it closeout until open orders are completed/ closed.

    1 vote

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  15. Please add the option for a tip in online/emailed invoices. Currently, a tip can only be added before an invoice is sent. The only way I would know that a catering client would like to add a tip is to ask them before I send an invoice. This feels awkward and unprofessional. Thank you for adding a tip option for customers to select/add their own tip amount online.

    2 votes

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    Started  ·  0 comments  ·  Tipping  ·  Admin →
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  16. Currently, exporting the Orders report from the Sales Activity section only provides sales transaction-level data, without itemized line items. While the Item Sales report exists, it does not offer the level of detail some merchants require. This is especially true for non-profits that use variable-priced items and need to track each individual donation tied to a specific order. Including full line-item detail in the export would provide better visibility for reconciliation, donor tracking, and reporting.

    6 votes

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  17. Client uses the Transactions report to reconcile Service Charges by card type which the Orders App does not have a drop-down for. Transactions Report is line by line transaction information and the field (service charge) is empty when the report is exported. If the column is there the data should populate to the field for a single place to pull reporting for line by line transactions. This would provide merchants one place to pull transaction information instead of looking in multiple applications. Thank you...

    1 vote

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  18. Clover needs the ability to do a cash payout for things such as lottery winnings. I know there are 3rd party apps such as Negative Tender that do payout, however, we should not be relying on 3rd parties to do a payment function.

    1 vote

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  19. As soon as you enter the payment amount, these options for Google pay, Apple Pay, Samsung Pay, pop up, giving the customer the impression that this link is for these payment options. They do not go further, click on one of them and because most of the customers never set up theri Google Pay, Apple Pay or Samsung Pay account, payment gets rejected and we do not get payment, you do not get your fees.

    We did not ask for these enhancements, which are affecting our business revenue, and if you want to provide these options, do not mix with…

    1 vote

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  20. I have two devices on my account. However, when I work a festival in another town, I'd like to keep my menu the same, but apply the correct sales tax for the location that I'm selling my products. Right now when I go off site to a different town, and I put in the new sales tax, but I have click on the Default Check box for it to apply to my device. The main problem, is that once I do this, it changes the taxes to my other devices so the sales tax is incorrect at my home location.…

    3 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

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