632 results found
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More user friendly
There should be a way to see the card holder name after you submit the payment. You should be required to enter the customer name data before submitting payment.
1 vote -
tip percentage override
Merchant would like to grant access to managers and admins to override a chosen custom tip % threshold from employee's that are manually entering tips in the tip app
1 vote -
refund debit cards
Kevin, you say that FIserv will give approval to refund to a debit card, but I have searched site and called and no one knows what you are talking about. If you won't refund to a debit like every other retailer in the world...please add cash as an option. I don't want to do a manual transaction because it does not put the item back in to inventory. PLEASE RUSH THIS.
1 vote -
More Refund Flexibility
Need store credit option for item returns that do not qualify for a refund.
1 vote -
Invoice- Customer name settings
When creating a new customer for an Invoice - the last name cannot have a space in it - so for instance we cannot create a customer with the last name " Von Trapp". Clover support tried to tell me this was by design that back end banking systems don't support this (which I question very heavily because the First Name field allows for spaces) but even if that is the case they have to make the front end invoice support this because that invoice becomes a legal document so has to be able to display a customer's actual name.
1 vote -
Associate Clients to QR code
create a QR code associated with a general discount for some clients. For example, I want my local clients to have a discount when they show their QR code
1 vote -
pick specific date for an invoice to be sent
Have the ability to choose a specific date for an invoice to be sent and not the prefixed weekly, monthly etc.
3 votes -
Split payment on invoice
offer option to split payment type on a single invoice. so you could use multiple cards or eve a mix of ACH and credit card on a single invoice.
1 vote -
Adding a custom invoice number for the invoicing feature
The ability to add a custom invoice number prior to sending it to the customer so payments made through invoicing could be exported the same way as anyother payment. The third party apps often do not function correctly. The virtual terminal is beautiful and invoicing could be too
2 votes -
Voiding printed items and non printed items
A manager code shouldnt be required to delete an item that hasnt been printed but ahould be required for an order that has been sent. Currently a manager code is required for both or you turn off the manager code for both.
1 vote -
Increase the amount of custom discounts
Increase The Amount of Custom Discounts:
Right now when using the "Custom Amount Discount" button the discount is maxed out at $9.99. Yes, that is Nine Dollars and Ninety Nine Cents. I need the ability to discount custom double and triple digit amounts. Why is there less than a $10 limit? Thanks
1 vote -
Show Discounts as buttons
Would be nice to have buttons with a negative dollar amount or negative percentage amount. Like a regular inventory item.
Have them listed in a Category or at the bottom of the Register screen. So they are always available. Make it an optional choice to display or not.1 vote -
Online sales
Clover API is used on a customers website to purchase air boat tickets in advance. When the customer arrives that day to use the prepaid tickets a third party app is used to redeem those prepaid tickets. A cashier needs to assign a boat to the customer and check in that customer to show the customer used that ticket today. Clover does not directly have a report to show the customer used the prepaid ticket. IF the cashier could print the online sales receipt from the transaction or orders icon then scan the code on the app to open it…
1 vote -
Groupon code redemption
A customer pays on groupon then clover register is unable to discount that groupon or validate if the groupon is real. xxxx allows for groupon codes to be added into the dashboard so when cashiers add the groupon discount the code shows accepted and the orginal price of the item is discounted to zero
1 vote -
Canada Surcharge
Merchant wants to know when will Clover Devices be able to have the Credit Card Surcharge in Canada, since it was passed in Oct. 2023.
1 vote -
Discounts on Modifiers
Merchant wants to have discounts applied to modifiers directly than just items only.
1 vote -
Configurable Automatic Retries for Recurring Payments
Please allow the # of Automatic Retries on a failed Recurring Transaction to be configurable and not automatically try 5 times. Additionally, to be sure and not notify the recipient that their card failed each retry.
1 vote -
Split payment receipts
On an order with split payments, ie $20 bill:
paid via $5 cash and $15 gift card…
The customer’s receipt DOES NOT show both payments… you have to print two receipts, one for each payment… that’s crazy! can you escalate to the software team? please and thanks!”
This is a direct merchant request, 4-lane, clover DUO nursery business (high volume)1 vote -
House Accounts
Merchant has requested a functionality for House Accounts
- Restaurants set up house account, where the customer agrees to pay the total amount due by the end of each month. The customer can then simply come in and eat lunch, while accruing charges to their house account and receiving an invoice at the end of the month
6 votes -
Allow $ Amount Discount to be applied when combining orders.
If combining two orders that each have a discount attached Clover seems to drop one of the discounts. Would be nice if it combined both orders with both applied discounts.
1 vote
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