604 results found
-
Expired Authorizations
Expired Authorizations should be moved to a separate list so when I view my Authorizations, only active ones are listed together. And I agree with the other recommendation that there be a notification when an authorization is about to expire.
3 votes -
Edit partial refund amount on Orders App.
Merchant requested to have the ability on the Orders App when doing a refund, that instead of choosing the items to refund, to have the ability to change the amount of the item being refunded, not just the full amount of the item. For example: this merchant sells school uniforms, but he does take used uniforms from parents and wants to refund them, he does not want to refund the full amount that the parent paid for the uniform but he want to be able to edit the amount refunded to the parent. He wants to be able to partial…
3 votes
Kevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities.
If you build an order with inventory, you may only ever be able to refund in full, or partially by item.
Best,
Clover Product -
Enter tips on receipt for Pre-auth transactions
Would like to be able to use the "Skip and Print" option to print tip lines on receipt and then be able to enter those tips in the Tips app. This is currently how it works for normal transactions however for pre-auth transactions the tip line will print on receipt but the tip cannot be added to the transaction later in the Tips app
3 votes -
Manual EBT transactions on the Clover Station Pro
Customer is losing sales because you can't manually enter an EBT card on the Clover Station Pro.
3 votes -
ability to split guest check with Gift card
- Split a guest check w/ multi payment> Guest 1 checking out early paying by Gift Card and cash or CC. If you use the GC it take the amount of the entire bill not guest 1. Please allow it to take off funds for guest 1.
- Have the payment options per guest available. Discount, split pay, etc.
- Once guest 1 checks out ability to add to other guest order.
3 votes - Split a guest check w/ multi payment> Guest 1 checking out early paying by Gift Card and cash or CC. If you use the GC it take the amount of the entire bill not guest 1. Please allow it to take off funds for guest 1.
-
Having the ability to have the server pay the discount fee on tips
I had a restaurant owner ask if we had the ability to have a tip report that has the option to deduct a percentage off the tips owed to a server to cover the discount rate the restaurant would pay on the tips. Example. Server has $100.00 in credit card tips for the day. The tip report would calculate the 3% fee the owner will pay on tip and deduct the $3 and say the server will be paid out $97. This feature will save the owner thousands of dollars a year. I lost the deal due to not having…
3 votes -
TIPS APP- ADD GIFT AND CHECK TIPS ADDED THROUGH THE TIPS APP TO REPORTING
MERCHANTS THAT REQUIRE SIGNATURE/TIPS ON PRINTED RECEIPTS ARE ABLE TO ADD TIPS TO CHECKS AND GIFT CARD TRANSACTIONS IN THE TIP APP. HOWEVER, THE CLOVER EQUIPMENT DOESN'T INCLUDE THOSE TIPS IN THE REPORTING APP AND DO NOT APPEAR IN THE WEB DASHBOARD. SEVERAL MERCHANTS HAVE PREVIOUSLY CALLED EXPLAINING HOW THIS HAS MADE IT DIFFICULT WHEN CALCULATING THEIR END OF YEAR TOTALS BECAUSE THEY HAVE BEEN ADDING TIPS TO CHECKS AND GIFT CARDS THROUGHOUT 2020 IN THE TIP APP.
THE FEATURE OF SHOWING CHECKS AND GIFT CARDS IN THE TIP APP AND BEING ABLE TO ADD TIPS IN THE APP SHOULD…3 votes -
automatica discounts for employees
Merchant would like a way to have employee discounts automatically apply
3 votes -
He would like to know is there anyway for the system to let him know before the authorization falls off on the clover device.
He would like to know is there anyway for the system to let him know before the authorization falls off on the clover device.
3 votesHello,
This feature is under review.
Thanks,
Clover Product -
Add EBT Cash to the main Clover Device
The Clover Flex and smaller Clover Units have the ability to accept EBT Cash, however the main unit does not have that ability. It would be nice if it would allow for EBT.
3 votes -
3 votes
-
Splitting bill by item and be able to split the cost of the item
It would be convenient to split the amount of the item on the register app once you split the bill by items.
3 votes -
Virtual Terminal Invoice Received by Customer response
Virtual Terminal Invoice Received by Customer response
3 votesKevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product -
change the date on a transaction
Merchant would like to be able to change the date on a transaction
3 votesUnclear what is being requested here. Is this a request to change the format of dates?
-
ability to add multiple emails for the customer receipt distribution on VT
This option was available before the VT redesign.
3 votesAdminGlenn Flinchbaugh (Admin, Clover) responded
There is a setting where the merchant can have carbon copies sent themselves. But we aren't planning for the entry of multiple email addresses.
-
Tips on the Register App
At this moment, if an employee uses the Register app, the tips go to the person who cash out the transaction. For example, Joe takes a phone order and hit "save" using the Register App. Then, Peter cash out that transaction. The tips goes to Peter instead of Joe. We need to fix this because a full service restaurant has a lot of take out orders. And the servers do not share the tips. Creating tables on Clover Dinning as a workaround won't work when there are lots of take-out orders. Opening Bar & More tab won't work either because…
3 votes -
Show Split Amount When Screen Is Flipped
called in about the split payment feature on the Station 2. He said he's able to split the payment into 2 but when he flips the screen it still shows the WHOLE amount even though they confirmed it charged them the correct split amount... customers often callback in thinking they were charged MORE than the split amount which is incorrect.
3 votes -
3 votes
-
show a box option to show that tip has been paid out and split
merchant wants to see the full reporting tip showing the tips being paid out and also wants to split tips . taking partial tips on the clover go
3 votes -
rearrange tenders
Have the ability to rearrange the tenders for the payments
3 votes
- Don't see your idea?