572 results found
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override price
Have the ability to override a price in the order without a discount, creating a new item, or variable price item.
20 votes -
Returns and Exchanges Help
Hi - I am the manager of a small to mid size retail store and we are really struggling with returns and exchanges on the Clover. Especially at the time of purchase, we aren't able do an exchange and issue a credit on the same transaction. If we could do that, our lives would be a lot easier. In addition- we would like for manual refunds to have an item associated to the dollar amount going back to customer for inventory reasons. Thank you
20 votes -
Customer type discounts
Be able to make customer groups and automatically apply discounts that you set for each group
ex: Label certain customers as "military" or "employee" and automatically give discount specified to each customer type/group
20 votes -
20 votes
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Gift Card App - Allow Tips
People just don't carry cash anymore and customers need a way to leave their Server in a Full Service Restaurant a TIP when paying by Gift Card.
20 votes -
Tips app
Would like to have an option to not view all tips in the tips app and only the tips for the current day
19 votes -
Warning message when Address and or Zip Mismatch on a Phone Order/Manual transaction.
Merchants should get a warning when either the zip code or the address number does not match with the AVS service. This message should happen on any phone order or manual transaction prior to completing the sale. The merchant should then have the opportunity to either accept or decline the transaction (void) because of the possibility of fraud. As it is now in Clover, the merchant may not catch the fact the AVS failed especially since it does not print on the receipt. As long as the option "Skip receipt screen & begin next transaction" is not checked, you will…
19 votes -
Connect invoicing tool to clover inventory
The Invoicing tool in Virtual Terminal should have a drop down menu that is connected directly to the Clover Inventory in the register.
- This will allow the open to invoice to still be seen on register screen with the Orders app.
- Once paid this will automatically update the Clover inventory and Sales reports
Right now, the way its set up there is really no real advantage for me to use it over any other invoicing apps out there.
18 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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CARD ON FILE
PLEASE!!! Please update software to be able to store cards on file through the clover itself as you have through the virtual terminal.
18 votes -
remove the new branding animation feature for Mastercard everytime a merchant process the card
merchants are complaining that now everytime they process a mastercard on their clover mini or flex the mastercard logo comes out on their screen and then a yellow checkmark appears and then a sound to approve the mastercard. this is delaying the process by 10 seconds its so frustrating as they are use to having a transaction get approved in less than 2 seconds, PLEASE REMOVE this new branding animation feature !!!
18 votes -
Expanded refund/ exchange options
Merchant wants to be able that when a customer is returning an item he could scan to process a refund and also on the exchange bottom he wants to be able to choose items with different prices and see the whole inventory to pick the item the customer is asking for
18 votes -
There needs to be an option to leave a tip from the gift card.
When a customer pays with a gift card, there is no way for a customer to leave a tip. Even if there are still funds on the card, if the customer does not have cash, then the server does not get tipped.
17 votes -
Automatically add discount to sale items when scanned
Merchant wants for Clover to automatically add discount when sale items are scanned (BOGO items etc)
For "2 for 1 discounts" wants the device to be able to save duplicate SKUs (different products)
17 votes -
Merchant would like manual transaction app available on Clover station 2018
I had old clover base station. It has Manual Transaction app on it.
But, I bought new base station 2018. I went to app market to find and
install. It not available.
My restaurant still using old system to print bill. Then enter manually
each transaction to charge for customers. With old base station was
perfect. But newest base doesn’t have?
Please make it! Now newest base station take to much time to do custom
order and charge each time.
Thank u!17 votes -
Automatically apply Service Charges
Enhancement for Service Charges to automatically apply rather than manually selecting option each time.
17 votes -
Add a custom field to the online payment page
There should be a way that we can add a custom field to a payment page. We need our customers to enter their file# (required) so that we can cross-reference their payment to the proper account. There are preset fields we can add to the payment page but we need to be able to add a custom field labeled "File #", put it at the top of the checkout page, and make it required. That value also needs to be visible on reports and the payment receipts.
16 votes -
Allow payment confirmations to be sent to the company email used to login to Clover Virtual Terminal
Currently payment confirmations can only be emailed to the Business Owner's email. If employees login to take payments and email invoices under the "Owner" account, they have access to the entire merchant account and all settings, which is not secure.
16 votes -
EBT remove taxes automatically
Merchant is requesting the option to have taxes automatically remove from EBT transactions
16 votes -
Scan/Attach items to Manual Refund
Our business would like to be able to scan or attach an item to a manual refund. We’d like the software to also register sales tax, etc on the refund as we’re currently having to do it on a calculator outside of register. Gets very complicated with larger orders. This makes sense if it were laid out identical to the “register” except total become a credit/refund to the customer rather than a sale.
16 votes -
16 votes
We will soon be launching the ability to present dollar amount or percentage based tips. Cardholders may already enter a custom tip.
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