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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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571 results found

  1. when you create an invoices it should allow you to add more items in case customer buys multiple items and once the customer receives the invoices allow them to enter tip

    12 votes

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    Back Log  ·  5 comments  ·  Invoicing  ·  Admin →
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  2. You used to be able to print two copies of the receipt (one for customer and one for merchant) as originals. Now the second receipt automatically says re-print. We like to keep a hard copy of all receipts. We would like first receipt to say "Customer copy" and the second to say "Merchant copy." We have the FLEX II's

    12 votes

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  3. it would be great if tipping screen to be shown right after cards detected (including swiping, sensing or inserts) and before signature, not after transaction amount is entered.

    12 votes

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    4 comments  ·  Tipping  ·  Admin →
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  4. Would like to have an option to remove tax by item in register. Only option is to remove tax from whole order.

    12 votes

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    3 comments  ·  Taxes  ·  Admin →
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  5. A merchant is requesting to be able to apply 100% discount to certain items but wants the customers to still be able to pay tax.

    12 votes

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    0 comments  ·  Discounts  ·  Admin →
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  6. Enable a "Create New Order" function on the web dashboard. That will enable a salesperson to create a new/custom order & make edits/adjustments without the need for using Clover Station at the Point of Sale. That way, once the order is complete & ready for pick-up/payment, any associate can pull the Open Order up at the Point of Sale & collect payment at the time the customer picks up their order.

    12 votes

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    This use case will be supported when we add the ability to build orders with inventory items in in the VT. That feature has significant demand and is on our long-term roadmap. 

  7. Merchant wants to be able to export the refund and be able to see the last 4 digits of the card just as when transactions are exported

    12 votes

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  8. Merchant is requesting to be able to use half percentages in the Discount App
    Merchant wants to be able to give a 4.5% discount

    12 votes

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    1 comment  ·  Discounts  ·  Admin →
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  9. We too just migrated to Clover and I really want Payeezy back. In the transactions page there's no way to search by customer name!! That is crazy. We don't save "I.D. numbers" or other data. Clover seems to think names are unimportant. They ARE! I too don't know who sees this. This is site is not user friendly at all.

    11 votes

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    Planned  ·  0 comments  ·  Payeezy  ·  Admin →
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  10. My servers are having to take time out from their daily duties to prepare online orders as they come in. There should be an option for us, restaurants, to add a service charge percentage to each online order.

    11 votes

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  11. 11 votes

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    0 comments  ·  Discounts  ·  Admin →
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  12. Many gateways have ability to create a button or link to a payment page for customers. This is common with doctors offices and a bunch of other service providers. You click the button, and then redirect to a secure Clover hosted page that gives them the ability to pay an invoice.

    11 votes

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  13. Merchant would like clover to have a reason code for refunds.

    11 votes

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  14. Hello,
    Once the order is refund you can not reopen the order for payment. So can we have a function to copy closed or refunded orders to make it easier to processed these order so we do not need to manual recreate them.

    11 votes

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  15. Create an employee permission to limit using multiple discounts on an order for an item or order

    11 votes

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    1 comment  ·  Discounts  ·  Admin →
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  16. The update that took place 9/28/23 disabled the ability to scan the barcode on the receipt when in the Tip App. This feature is VITAL when you are dealing with 100 printed receipts after a rush that you then have to scroll and search to find each one to enter the tip amount. PLEASE bring it back...

    10 votes

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    Under Review  ·  4 comments  ·  Tipping  ·  Admin →
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  17. Ability to reopen an order and add items when a partial deposit is made from days ago.

    10 votes

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  18. Please add a negative tender button so we can cash out lottery sales more efficiently than downloading a third party app.

    10 votes

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  19. would to have a way for clover to add an item back to inventory stock count when doing an item refund or exchange without using a 3rd party app.

    10 votes

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  20. 10 votes

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