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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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566 results found

  1. Merchant would like clover to have a reason code for refunds.

    11 votes

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  2. Hello,
    Once the order is refund you can not reopen the order for payment. So can we have a function to copy closed or refunded orders to make it easier to processed these order so we do not need to manual recreate them.

    11 votes

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  3. Create an employee permission to limit using multiple discounts on an order for an item or order

    11 votes

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    1 comment  ·  Discounts  ·  Admin →
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  4. Allow the option to update a Customer's saved card info, without having to actually make a charge to the card.

    10 votes

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  5. Ability to reopen an order and add items when a partial deposit is made from days ago.

    10 votes

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  6. You used to be able to print two copies of the receipt (one for customer and one for merchant) as originals. Now the second receipt automatically says re-print. We like to keep a hard copy of all receipts. We would like first receipt to say "Customer copy" and the second to say "Merchant copy." We have the FLEX II's

    10 votes

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  7. Please add a negative tender button so we can cash out lottery sales more efficiently than downloading a third party app.

    10 votes

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  8. 10 votes

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    0 comments  ·  Discounts  ·  Admin →
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  9. Would like to have an option to remove tax by item in register. Only option is to remove tax from whole order.

    10 votes

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    3 comments  ·  Taxes  ·  Admin →
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  10. The merchant would like to be able to apply a service charge for To/Go-Delivery Order Types

    10 votes

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  11. Merchant would like the pre-Auth process to be streamlined in the Register app to not have to swipe and then go back to the pre-auth again

    10 votes

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  12. The update that took place 9/28/23 disabled the ability to scan the barcode on the receipt when in the Tip App. This feature is VITAL when you are dealing with 100 printed receipts after a rush that you then have to scroll and search to find each one to enter the tip amount. PLEASE bring it back...

    9 votes

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    Under Review  ·  4 comments  ·  Tipping  ·  Admin →
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  13. Merchant loves using hyperlinks in Account & Setup / Ecommerce Payment Links. However, he needs to be looking at transactions every day in order to see if there were any payments. He would like to see a notification to his email address when somebody pays using the link

    9 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  14. when you create an invoices it should allow you to add more items in case customer buys multiple items and once the customer receives the invoices allow them to enter tip

    9 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  15. via SMS and Email option on the dashboard when doing recurring payments.

    9 votes

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  16. exchange an item for a lower or higher price and take a payment

    9 votes

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  17. Have tip suggestions on printed bill

    9 votes

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    1 comment  ·  Tipping  ·  Admin →
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  18. need an option to discount when purchasing multiple items. for example, circle K offers a single gatorade at $1.79. however, if the customer purchases 2 gatorades, the system knows that if they purchase 2 gatorades it will charge a total of $2.50 total for both. this is the same for tons of items within the store. the barcode scanner needs to be able to distinguish which items receive a discount without extra steps. i have lost 2 merchants to Square because they offer this and we do not. really need a solution to compete with C-Stores

    9 votes

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    0 comments  ·  Discounts  ·  Admin →
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  19. Please allow us to disable partial payment acceptance when using the sale app. If customer does not have the balance for purchase we should be able to just decline the transaction automatically like other devices.

    9 votes

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  20. Need to make the TINY little Blue "Pay" Button much bigger. You can barely see it. It's shown on the emailed invoice twice, but it doesn't matter if you can't read it or it doesn't grab your attention. Please make it larger so we can get paid... Thx

    9 votes

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    0 comments  ·  Invoicing  ·  Admin →
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