694 results found
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More prompts when Processing Manually
Merchant stated that he processes cards manually, some of the cards processed are international. stated his older machine gave numerous prompts, card number, cvv, address, zip code, purchase code ect.
stated he would like to be prompted for as much verification as possible in order to lower the cost of the transaction fee and avoid the possible risk of a charge back dispute
7 votesHello,
This will be available in a future release. It will be part of our initiative to make AVS a common experience across card-present and card-not-present acceptance.
Thanks,
Clover Product -
Prompt for Tips Depending on Order Type
Merchant wanted the clover to ask for tips depending on the Order Type.
7 votes -
Tip line on PIN debit transactions or ablility to cancel PIN entry
Merchant needs the ability for a PIN debit transaction to allow for the addition of a tip or the ability to turn off PIN entry on the Station. Merchant has many online PIN debit card transactions which do not produce a tip line.
7 votes -
House Accounts
Merchant has requested a functionality for House Accounts
- Restaurants set up house account, where the customer agrees to pay the total amount due by the end of each month. The customer can then simply come in and eat lunch, while accruing charges to their house account and receiving an invoice at the end of the month
6 votes -
EBT Manual Entry. Urgent!
Hi,
I see this issue was closed out previously with the “completed” tag which disables comments.
EBT from NY state are 19 digits and unable to be processed manually keyed in.
6 votesHello,
This feature is under review.
Thanks,
Clover Product -
Ability to resend
Currently can only resend an invoice once. This is not enough for alot of people who aren't organized. Need the ability to resend more than one time.
6 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
6 votes
Hello,
This feature is under review.
Thanks,
Clover Product -
Display which Employee sent an invoice from the Virtual Terminal
Currently it will show "Employee" ran the payment under the Transactions tab. It would be very helpful to know who sent that.
6 votesHello,
This feature is under review.
Thanks,
Clover Product -
Negative amount
Many Market and convenient stores need negative amount for lotto payout.
Many restaurant, Bars, night clubs, take deposits for big parties and want to account for a deposit and apply it to current order as a negative about.
6 votes -
Clover On-Line - Hosted Checkout
We are trying to use Hosted Checkout so our clients have the ability to pay an invoice on-line at their convenience. The button on our website brings you to the "hosted checkout" which requires the user to in-put their name as well as their credit card info. HOWEVER, the name is not transmitted with the payment information. How are we to know who's paying us?????
6 votesThanks for reaching out. We are actively reviewing your feedback.
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For Virtual Terminal
On the Virtual Terminal, please allow created invoices to be tracked by Employee (We pay commissions on sales and its harder to track with out this feature).
6 votesHello,
This feature is under review.
Thanks,
Clover Product
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Will be nice for restaurants if they can discount items by labels instead of one by one or the entire order
For example, a restaurant has an order but wants to discount the food 15% but no the drinks. The only way to do it currently is going food item by food item and discount them and not the drinks!!
6 votes -
Please add exchanges to counter service software
You are not able to exchange when using this counter service software. only on register software can exchanges be made but not able to have modifiers.
on counter we use modifiers but can not exchange only refund of refund item. why?6 votes -
Common Retail Discounts
Native functionality to support the typical discounts retailers use, such as: (1) Buy One, Get One for x % off; (2) Bundled discounts; (3) Spend X discounts; (4) Quantity Discounts
Retailers frequently offer promotional discounts to encourage upselling, promotion of new products, and to clear out old inventory. This is so common within the industry that Clover needs a much better solution to effectively serve retail merchants.
Zaytech offers an app with some of this functionality, but it is buggy and doesn't work with variants
6 votes -
Recurring Payments
Merchant would like to create recurring payments that are able to be processed on the same date that they are created.
DON EICHMANN
MID 517530470105651
Phone 541-839-6200
Merchant wants to be reached out for further enhancement request explanation.6 votes -
option to add a "fee" to items during a certain time period
we add a "band fee" to alcoholic beverages during band playing hours instead of charging a cover charge. basically a "reverse" happy hour. so during the times of 6pm to 10pm on a sat evening items in certain category's will automatically be charged a .50 fee.
6 votes -
Void Cash Transaction
Please integrate a method for Voiding Cash Transactions. Include a pop up window or screening process to ask user to verify Cash return/ balance if needed. At least incorporate it mid sale when transactions are split.
There was an example when we paid half card and the other payment was missing. I then had to proceed with cash to make any other correction possible. I then had to return funds and cash. This affected our sales tracking system and manipulated margins (Transaction counted as a Return and affected margins)
Another Suggestion is to keep Card transaction pending until the Sale…6 votes -
flat fee
Add a column to Tax Tab so that we can add a flat fee tax this would be helpful when the tavern owner is selling a 50 types beer for $5 tax included.
on excel spreadsheetIt really time consuming to add this on at a time on web dashboardName Tax Rate Default
test 1 0.00% No
Test 0.00% No
Sales Tax 7.00% Yes
Default Tax 0.00% No
NOTAXAPPLIED 0.00% No6 votes -
Exchanges with more flexibility
We use Clover for our retail business and would like more flexibility with exchanges. Many times, the exchange is not for an exact priced item. The work a round is time cumbersome - Issue an in-store credit, because sometimes the item can't be refunded. Create a new sale for the exchange for items and then pay via a split transaction of in-store credit and regular payment.
6 votes -
Need a way to have more than one tab at a table. Obviously you can
Obviously you can combine and move guests at payout but that it time consuming and prone to error and confusion. If you know customers are paying separately when they sit you should be able to just create more than one tab at a table. The fact that you can't name guests is ridiculous and just creates more confusion.
6 votes
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