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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. The "new" inventory feature is a joke. There are too many clicks required to add a product and there are fields missing that are on the old version. Yet on the old version there are fields missing that are on the new version. The "new" was not thought out at all for easy use, no did someone look at the fields in the old version to ensure they are on there.

    Suggestions:

    Use the layout of the "old" version and GET RID OF THE NEW. Add the ability to upload a photo for the online menu/store within the old layout.…

    6 votes

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  2. Allow for Daily Batch report to be sent by Text not just email. Elavon offers this now

    3 votes

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  3. Merchant has requested that when adding products into inventory, the screen automatically populates an online photo of the product as reference along with the UPC and Name of the product.

    1 vote

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  4. Please extend the food preparation time to 24 hrs. or longer. As a bakery, we need longer times to prep cakes, etc...

    1 vote

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  5. Could you please allow us the option to use the old format with a toggle or something? We are a retail business and I have over 5000 items to keep track of. The new version takes so much longer to make adjustments with everything in its own dropdown. I prefer the old way where everything was on one page.
    And please bring back the "Alternate Name". That was how we kept track of the manufacturers.

    2 votes

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  6. Owner passcode should be restricted from being changed or accessed by Admin role.

    1 vote

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  7. Need a "Select All" or "Apply to All" option within inventory when editing items, NOT just what is shown/loaded on web page.

    Would also be nice to be able to have this option within the Inventory App on the Clover too. This would then, require it's own permission in Employees App as well.

    2 votes

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  8. You should really offer people to use the old version for the inventory, looking to switch out of Clover because the new version is unfortunately horrible for me to use for my business.

    1 vote

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  9. We have items that are specific to one size of sandwich that we offer, however, people can choose something other than what is required/allowed. For example, any sandwich can be made into a salad or a wrap but only the regular size sandwich. People right now can choose small or large even though they should only be selecting regular. This also happens with gluten free bread choices when it should only be regular or large and people select small but pay for regular or large gluten free bread.

    1 vote

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  10. Instead of having only 30 minute increments for online ordering to be available, shorten it to 15 minutes. In order to allow people to order for when we open, they can actually order up to 15 minutes before we open and we also lose out on orders at the end of the night as we stop taking online orders 30 minutes before close.

    1 vote

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  11. Allow option for old interface when editing, adding or cloning an item. New interface implemented on 10/28/22 very cumbersome. The item search list results, allows which fields to show, BUT does not allow column size control. Cannot see enough of the item description to determine which item needs to be updated. also cannot see full Product Code/UPC on the search list. Please correct search list to display all data either by widening the columns or implementing a field wrap in variable height rows.

    2 votes

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  12. The decision to change the inventory page layout without warning to Clover users was abysmal as well as disrespectful. My business has to make inventory/price changes on the fly, sometimes in the middle of a customer transaction and we do not have the time to learn the new layout while someone is standing there waiting to pay for an item. Also, it is going to take three times as long to enter information as it used to. We are a consignment store with a continually changing stock, not a business that orders the same items every week, month etc. At…

    2 votes

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  13. When selecting the three blue bars to the left under inventory, there is a multitude of choices to select to have displayed on the main screen. 'Item Cost" should be added to the selection so that it can be modified or verified on the main display without having to enter the item details to locate it. It should be a choice similar to "price," "Item Code," etc. that are currently in the drop-down menu.

    2 votes

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  14. Please consider a history or login trail to see any deleted orders.
    For the case of duplicate orders this feature is necessary to complete orders, but it an order is deleted and there was no duplicate order this needs a trail to make it searchable and maintain the owner's money trail.
    THank you.

    1 vote

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  15. When a customer is purchasing the same item more than 3 times, the merchants would like to display a breakdown indicating the item's original price and not only the order summary that they currently see.
    E.G. "1 hour golf lessons ($50 each) x 3= $150.00". The merchants are looking to include both, the price per hour and the total amount of the order on the receipts.

    1 vote

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  16. When a restaurant has more then 1 bar, we have no option to choose which one to print to. If we are using register and omit the printer labels on all of the alcohol items, it does pull up a list of all items on the order including food, but it lists all items individually to pick and choose the printer. This setting is based on "save and pay", which does not apply to Dining.

    Could we have an option for "manual" print when assigning printer labels? That way we could assign that to all items where we need an…

    1 vote

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  17. Can we setup a delivery option for online ordering that DOES NOT contract through doordash?

    Restaurants that have their own delivery staff don't have the option for online ordering to do it themselves...its forcing them to use doordash. Thanks

    7 votes

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  18. Register - In the search field when I type L3 the results is every item that has a L3 in it. Why doesn't it start with all the names that start with L? This takes a great deal of time when customers are waiting.

    2 votes

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  19. Living in a city with a separate tax from the state sales tax it is impossible to have both taxes set up as default. I can do this by combining the taxes as 1 tax, but then reporting does not separate the taxes. It would be nice if we were able to have the ability to have default applied & line items of 2 separate taxes.
    The growing trend of cities, municipalities, etc. with their own taxes would make this seem like a no brainer and shouldn't be a difficult addition

    2 votes

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  20. Removing custom items or allowing the admin to restrict this would help cut down on employee theft.

    1 vote

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