601 results found
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Add order types as a modifer on the item level - ability to remove tax at item level
In some states like Ohio, food is not taxed if it is taken to-go. Merchants using Clover have an extremely difficult process if merchants dining in want to add a to-go order to their tab. They first have to create a whole separate tab under the to-go order type. This removes the taxes. Then they have to combine it with the existing order. When you are extremely busy, especially at a breakfast spot where people take cakes and pies to go all the time, you don't have time for this. If you had order types as a modifier like *****…
1 voteThank you for submitting your Idea to UserVoice.
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Add options to print reports based on different variables
Add options to print reports based on different variables
- Start and end time (multiple reports per day, option to reopen drawer)
- Order types
- EmployeesAdd options to tip pool based on percentage of overall sales or selected revenue classes. Add option to enter specified percentage and log the data to be sent to payroll with timeclock hours.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to move subcategories to a different category
We need to move a subcategory to a different category easily.
1 voteThank you for submitting your Idea to UserVoice.
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Sales by Card Type on Condensed Report
Please add back sales broken down by Card Type on the condensed report. It used to be there about a year ago. Our managers could quickly and efficiently consolidate all card types with our POS. Now it's extremely difficult to do so. I'm not sure why you would change that. Please bring it back asap.
1 voteThank you for submitting your Idea to UserVoice.
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Group Hardware based on Business Area
It would be helpful to create a Group of hardware/registers based on any criteria. For example: Let's say we have four Clover Stations. Two of them are in our Main Counter area and the other two are in an "auxillary area". I would go to the Devices area and group Registers 1 and 2 as "Main" and registers 3 and 4 as "Aux".
Currently, when I run reports, I could Filter by Devices but it only allows me to select All or a single register. I'd like to be able to run reports for "Main" and "Aux" separately which include…
1 voteThank you for submitting your Idea to UserVoice.
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network printer sharing
In our restaurant, we started testing the Flex Pockets and servers love them, since they seem to work very well. All our servers hate the constant printer jamming in the Flex. Anyway, randomly I saw a screen in the Printers app on a station duo that seems to imply network sharing of printers is in "developer preview". I'm hoping it will allow my flex/flex pocket devices to share the usb attached printers on the solos and duos.
Also is there any way to volunteer our restaurant to prelaunch testing?
1 voteThank you for submitting your Idea to UserVoice.
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Ability to print reports on Kiosk
Kiosk should have the option to print out reports.
Merchants that only use a Kiosk to process need to print out reports and it makes easier if they can get it from the device.
Some merchants don't know how login to the dashboard and navigate to export/print reports of the dashboard.1 voteThank you for submitting your Idea to UserVoice.
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See who transfers an order
We need to be able to see who transfers an order to another employee. Right now, an employee can transfer an order and we have no idea who placed to order originally or who transferred the order.
1 voteThank you for submitting your Idea to UserVoice.
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Online Order - Paying Cash in Store
Not everyone wants to provide credit card information online or they simply want to pay cash or debit in store. Please give consideration to making this possible.
1 voteThank you for submitting your Idea to UserVoice.
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Add Customer/ Customer history and Name to Dine in
Instead of guest being numbers such as guest 1 and guest 2. It would improve our service to our customers if we can add there name and customer information/ history especially for repeat groups and customers, even if they change it to color such as blue green and yellow it would server to better tend/ serve multiple guests at a table.
1 voteThank you for submitting your Idea to UserVoice.
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Modifiers needs a strike when tapped on KDS and notify front end POS clover
Chef needs the modifiers to be able to strike just like line items when tapped on KDS that notifies the front end POS clover that the food is ready, with noise like "bing bing bing" on all the notification on all the terminals.
1 voteThank you for submitting your Idea to UserVoice.
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Delete All
On the KDS if there is an outage all the orders are on the screen and the owner must go through each order and delete. Be nice to have a delete all button that allows you to delete all if pushed twice rather than going through each order.
1 voteThank you for submitting your Idea to UserVoice.
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Separate Reporting Category for Third-Party Integration Staff Tips
Currently, when digital staff/merchant tips are sent over from third-party online ordering integrations (such as DoorDash via the CREATEPAYMENTRECORD API), Clover’s reporting system does not have a dedicated category to map them to. Because there is no native breakout for online staff tips, the system temporarily places them under the "Cash Deposits" section as a negative/deduction value and attributes them to "No Device".
This behavior is causing massive confusion for merchants during financial reconciliation, as online digital tips appear to be incorrectly impacting and deducting from their physical net cash balances.
Requested Enhancement:
We need a dedicated, separate…1 voteThank you for submitting your Idea to UserVoice.
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Modifier label firing
Really need to have the ability to fire modifiers to specific printers instead of just items. For example someone orders a filet with a side salad and baked potato. The filet goes to the grill printer and the side salad modifier needs to be fired to the salad line. Aloha POS has this ability. The merchant has at least 15 side options and the customer doesn't always order side salad so it would not make sense to attach the item to the salad label.
1 voteThank you for submitting your Idea to UserVoice.
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KDS Modifier Group Names
would be nice to have KDS modifier group names display like the printed receipts. this is especially important for pizza restaurants that need to see modifier group name "left half toppings" and "right half toppings" etc
1 voteThank you for submitting your Idea to UserVoice.
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camera in homebase
I would like the ability to turn off the camera in Homebase to make clocking in and out a little faster if they have slower internet.
1 voteThank you for submitting your Idea to UserVoice.
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Have add ons for Homebase plans
Have add on's that are available for Clover Homebase so that support is seamless. Add ons are things like dual roles, API integration, multiple location support tip pooling ect
1 voteThank you for submitting your Idea to UserVoice.
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move authorizations between tables
there needs to be the ability to move authorizations between tables to avoid having to void transactions if the payment is applied to the wrong table. The window where the void is sent and the funds are released causes issues in fast paced restaurants.
1 voteThank you for submitting your Idea to UserVoice.
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adjust items after order is paid
users should be able to correct items on a paid order. example, if an order is paid and the server/cashier notices that they entered the wrong item that is a higher price, there is no way to correct that and give the customer back the difference if they are tip on paper. the message that appears if you try to refund an order, is that the order is still open and you cannot refund. Voids are not always feasible as there is a window where the funds are still held on the card.
1 voteThank you for submitting your Idea to UserVoice.
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split payment reciept
Print the amount due on split payments and partial authorizations on receipts. that way the servers do not have to remember the amount and notice on the screen that there is a balance due.
1 voteThank you for submitting your Idea to UserVoice.
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