591 results found
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Servers needing better reports to tip bartenders to separate food from bar tip amount
NEED Tips at end of day to decipher between tips for food and regular beverages and tips for bar orders..
So servers can tip bar on bar items handled "WITHOUT" giving bar tips on "Entire" food order ( food they serve should not be portion of tip that goes to bartender)
NEED simpler way at the end of the day to see breakout by employee for bar tip versus food tip portion for total tips
Ie;
Days orders came to $1,000$200 of order was bar
$800 of order was food and beverage
Tip is 20% of the total ticket
…
5 votes -
Provide ability in Tables app and Register to schedule orders in the future.
Create functionality to enter future delivery date/time that would work similar to online orders schedule at future time or dates and times. In addition add an interface that shows future orders to facilitate order fulfillment.
5 votes -
No software updates during business hours
Please find a way to limit Clover software updates to outside of business hours. We've heard a number of complaints about updates happening during peak hours that have been negatively impacting business
5 votes -
Column sorting & Column Order
When we’re in the ITEMS list, we can only sort by name. We organize our items by SKU, so it would be nice to have the ability to sort by any column. Additionally, we’d like to be able to rearrange the columns. We prefer the SKU to be the first column for referencing, so it would be great if we could drag the columns to change the order.
5 votes -
kitchen management
Individual Order slips: Can the Kitchen Printer print separate tickets for each item in an order? I know the front counter Epson Sticky Printer has the ability to print 1 of 3, 2 of 3, 3 of 3 for the order. How can the Kitchen Printer be programmed to do the same?
5 votes -
Ability to Delete, Hide or Unpublish POS Menus
We would like Owner & Admin users to be able to Delete, Hide or Unpublish POS Menus after they have been Published.
Not being able to clean up past menus that are no longer in use will lead to staff confusion if they need to manually select a Published menu.
We have a bar that charges $0.25 more for all drinks on Fridays & Saturdays. We duplicated the Default POS Menu & incremented all prices by $0.25 for their Friday & Saturday Daypart menus.
On Friday, 6-13-25 the items were not showing up. We had to Duplicate our Friday and…
5 votesHello, Thank you for your feedback. We have added this to our roadmap and will come up with this enhancement very soon.
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Order Printer Essentials
Essentials is not allowing for order printing after the inclusion of Modifiers. Can this be added to the plan asap?
5 votes -
Include table/order number and items sold on merchant payment receipt
There no way of knowing where the payment came from if we are to investigate for whatever reason. As a merchant, it is very important to be able to locate all transaction processed. The merchant receipt should have all the detailed Information that appears on the customer's receipt, that is, order/table number and item/items sold. Both receipts used to have detailed information before we had to change our equipments because of end of service
5 votes -
Bypass reCAPTCHA for digital wallet payments
Make order process quicker for customers that order/pay via QR code. They currently have to enter name, phone, email, then if they select mobile wallet payment such as Apple Pay or Google Pay, they must complete the reCAPTCHA grid. This is all time consuming for a cup of coffee. Thx
5 votes -
Time on table on the dining Map
Can we put the clock on a dining table on the map, so that when we get into the map we can see how long someone has been at the table?
5 votes -
Batch Close email
It would be great if the Batch Close report could email to more people than just the defined "Owner". In large organizations you have a finance department that needs this info besides the manager that runs things on the daily. Should be a simple request.
5 votes -
Stop Deleted Order Printers From Readding After A Reboot
When a printer is deleted as an order printer it will automatically readd itself after the clover goes through a reboot. This is an issue for retail merchants that have no need for an order receipt. Clover Advanced support has informed us that this is not a bug but "a feature" and that this is the way the software is intended to work.
I fail to see the benefit of the system changing a setting that was intentionally set. Clover needs to revert this as soon as possible.5 votes -
Reports
When the servers has a refund, only the manager has the power to refund the item, when they look at the report, is not under the server but is shown under the manager who did the refund. I would like to have any type of permission to let the server click refund, then ask for the manager code and then after the refunds is clear, I need them to be under the server report
5 votes -
Combining order number count between multiple devices
In a QSR with multiple cash registers, it would be great if the order numbers on the printed kitchen tickets were sequential.
We primarily use one register, but during rush we use a second register. If the primary register is on order #50 and then someone jumps on the second register and takes an order, that order should be #51…as it is right now, that prints in the kitchen as order #1 and can easily cause confusion as to the actual order sequence and lead to firing food out of order.
The registers should communicate with each other and have…
5 votes -
Online Menus
Allow restaurants to sort their online menus by Category or Item (including alphabetically) for fast access to turn items on and off depending on availability. Right now, I just see a list of all items available, which makes it difficult to go through the entire list just to turn one or two items off.
5 votes -
Allow Promo Codes (Discount Codes) on Clover Online Ordering
All the major POS/Online Ordering platforms have the ability to handle promo codes or coupon codes for online ordering. It is a highly requested feature. Clover should integrate the discounts app with online orders.
5 votes -
Be able to print receipt for items over 90
Be able to print receipt for over 90 items on a receipt
5 votes -
Item tracking for Modifiers and full recipes
We need to keep up with because they can track item stock quantity on a granule level through their modifiers and every item that goes into the entirety of the recipe.
5 votes -
online order dine in option
Give the option in online orders for Dine In or Pick Up because a lots of customers sit on the table and place an order through the clover online and we always package it as a To Go order and not even call the customer name because we are waiting for the customer to come and claim it and we get surprise that the customer has been at the restaurant sitting on the table before the order has been submitted witch cost us to repackage it as Dine in and we lose the freshness of the food that the customer…
5 votes -
Merchant would like online menus to have option for different modifiers than what appears on POS.
Modifier prices and names are the same as the items listed in Items List. Merchant would like the modifiers and items to be completely independent of item list in online menus.
5 votes
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