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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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601 results found

  1. I need to be able to see items sold for a given time (1 week, 1 month, 2 months) on the same report as current quantity on hand in order to accurately order new product. We order beer, wine and liquor every week and need better reporting. I am spending hours to put two reports together when someone with programming skills could easily add this category to the current report.

    6 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  2. Most restaurant merchants do Catering orders or Large orders that require at lease a day notice to fulfill. A Secondary URL for these type of orders and Item that
    will require more than the currant 90 Minutes time limit.

    5 votes

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    0 comments  ·  Website  ·  Admin →
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  3. There is interest to create a completely contactless ordering & payment experience by being able to open a running tab with payment pre-authorization via QR Code. The customer seats themself, scans the QR code on the table to view the menu, adds the items they would like for their first round to their order, they insert their payment information to start their tab and send their first round to the bar/kitchen, the tab stays open so the customer can keep ordering without completing the transaction, once they are ready to leave they close their tab/tip from their personal device and…

    5 votes

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    1 comment  ·  Orders  ·  Admin →
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  4. Need feature for directly pushing clover go orders to printers.

    I am taking orders from outside the restaurant using call forwarding when my team is busy! I am able to save the orders but i have to call someone at the restaurant and they will the order and push to the printer…!

    They will be busy and missing printing which leads to delayed orders and customer grievances…!

    You guys are giving that feature to third parties like doordash, uber eats, grubhub, stream.. etc.! Why cant you donit from your own app
    Clover go?

    5 votes

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    1 comment  ·  Clover GO  ·  Admin →
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  5. The dayparts for menu visibility on the Clover Station Duo, Clover Solo, Mini, etc. works great, however, the dayparts do not apply to the Kiosk, which seems like a weird oversight. We need the ability for the dayparts to also apply to the Kiosk menu visibility.

    5 votes

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    Planned  ·  1 comment  ·  Menu  ·  Admin →
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  6. Full service restaurants have the following critical issue:

    Server A accidentally closes out an order to the incorrect payment method, Manager A then refunds/voids the payment, then Server A adds the correct payment method.

    In reports, it shows that Server A has taken 2 payments and that Manager A has performed 1 refund. This corrupts both the server and manager's sales reports and tip payouts.

    Solution:
    Please add the ability to have employees without refund permissions to still refund orders with a manager code in the same way employees can add discounts to an order with a manager code and…

    5 votes

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    1 comment  ·  Employees  ·  Admin →
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  7. The cashiers should be able to select items from catagories by looking at pictures. Not just text and color

    5 votes

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    0 comments  ·  Hardware  ·  Admin →
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  8. NEED Tips at end of day to decipher between tips for food and regular beverages and tips for bar orders..

    So servers can tip bar on bar items handled "WITHOUT" giving bar tips on "Entire" food order ( food they serve should not be portion of tip that goes to bartender)

    NEED simpler way at the end of the day to see breakout by employee for bar tip versus food tip portion for total tips

    Ie;
    Days orders came to $1,000

    $200 of order was bar

    $800 of order was food and beverage

    Tip is 20% of the total ticket

    …

    5 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  9. Create functionality to enter future delivery date/time that would work similar to online orders schedule at future time or dates and times. In addition add an interface that shows future orders to facilitate order fulfillment.

    5 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  10. Please find a way to limit Clover software updates to outside of business hours. We've heard a number of complaints about updates happening during peak hours that have been negatively impacting business

    5 votes

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    Deferred  ·  0 comments  ·  Other  ·  Admin →
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  11. It would be clearer to online ordering end-users if the Clover Online Ordering website showed the Order type (in-store pickup, delivery, curbside) listed as radio buttons rather than a drop-down so that end-users can clearly see all of the available options before hitting the checkout button. Currently, they may not realize that delivery or curbside pickup are available unless they know to click the drop down.

    5 votes

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    1 comment  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  12. When we’re in the ITEMS list, we can only sort by name. We organize our items by SKU, so it would be nice to have the ability to sort by any column. Additionally, we’d like to be able to rearrange the columns. We prefer the SKU to be the first column for referencing, so it would be great if we could drag the columns to change the order.

    5 votes

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  13. Individual Order slips: Can the Kitchen Printer print separate tickets for each item in an order? I know the front counter Epson Sticky Printer has the ability to print 1 of 3, 2 of 3, 3 of 3 for the order. How can the Kitchen Printer be programmed to do the same?

    5 votes

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  14. We would like Owner & Admin users to be able to Delete, Hide or Unpublish POS Menus after they have been Published.

    Not being able to clean up past menus that are no longer in use will lead to staff confusion if they need to manually select a Published menu.

    We have a bar that charges $0.25 more for all drinks on Fridays & Saturdays. We duplicated the Default POS Menu & incremented all prices by $0.25 for their Friday & Saturday Daypart menus.

    On Friday, 6-13-25 the items were not showing up. We had to Duplicate our Friday and…

    5 votes

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    0 comments  ·  Menu  ·  Admin →
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  15. Essentials is not allowing for order printing after the inclusion of Modifiers. Can this be added to the plan asap?

    5 votes

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  16. Can we put the clock on a dining table on the map, so that when we get into the map we can see how long someone has been at the table?

    5 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  17. It would be great if the Batch Close report could email to more people than just the defined "Owner". In large organizations you have a finance department that needs this info besides the manager that runs things on the daily. Should be a simple request.

    5 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  18. When a printer is deleted as an order printer it will automatically readd itself after the clover goes through a reboot. This is an issue for retail merchants that have no need for an order receipt. Clover Advanced support has informed us that this is not a bug but "a feature" and that this is the way the software is intended to work.
    I fail to see the benefit of the system changing a setting that was intentionally set. Clover needs to revert this as soon as possible.

    5 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  19. When the servers has a refund, only the manager has the power to refund the item, when they look at the report, is not under the server but is shown under the manager who did the refund. I would like to have any type of permission to let the server click refund, then ask for the manager code and then after the refunds is clear, I need them to be under the server report

    5 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  20. Allow restaurants to sort their online menus by Category or Item (including alphabetically) for fast access to turn items on and off depending on availability. Right now, I just see a list of all items available, which makes it difficult to go through the entire list just to turn one or two items off.

    5 votes

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    0 comments  ·  Menu  ·  Admin →
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