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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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601 results found

  1. All the major POS/Online Ordering platforms have the ability to handle promo codes or coupon codes for online ordering. It is a highly requested feature. Clover should integrate the discounts app with online orders.

    5 votes

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    Planned  ·  0 comments  ·  Website  ·  Admin →
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  2. Be able to print receipt for over 90 items on a receipt

    5 votes

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    Planned  ·  0 comments  ·  Orders  ·  Admin →
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  3. We need to keep up with because they can track item stock quantity on a granule level through their modifiers and every item that goes into the entirety of the recipe.

    5 votes

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  4. Give the option in online orders for Dine In or Pick Up because a lots of customers sit on the table and place an order through the clover online and we always package it as a To Go order and not even call the customer name because we are waiting for the customer to come and claim it and we get surprise that the customer has been at the restaurant sitting on the table before the order has been submitted witch cost us to repackage it as Dine in and we lose the freshness of the food that the customer…

    5 votes

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    Under Review  ·  1 comment  ·  Orders  ·  Admin →
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  5. Modifier prices and names are the same as the items listed in Items List. Merchant would like the modifiers and items to be completely independent of item list in online menus.

    5 votes

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    1 comment  ·  Menu  ·  Admin →
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  6. Assign categories per employee code. This would allow categories and inventory items to be assigned and accessible based on their employee code. Currently all employees can see all categories and inventory items and run transactions from any category.

    Currently, there is no employee permission access type to assign specific/individual categories and inventory items to a employee role. i.e. Bartender can only see drink category.

    5 votes

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    Under Review  ·  0 comments  ·  Employees  ·  Admin →
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  7. should have an option that it doesn't print unless all opened orders are closed

    5 votes

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    Planned  ·  0 comments  ·  Reporting  ·  Admin →
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  8. Enable bulk upload of images on inventory items, instead of one image at a time. Could be very time consuming for Merchants that way.

    5 votes

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  9. On the new clover kiosk, it should be an option to show the items on Kiosk instead of having to select the items to show online and to show on POS, the clover kiosk is at the business, and we would like to show our menu to our customers that are at the business.

    5 votes

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  10. The chime that plays when an order is fired to the KDS is not loud enough. We turned up all the volume settings in the settings app, and with a noisy kitchen, it is very hard to hear. In some spots of the kitchen, I can't hear it at all. There also should be a way to change the type of chime that plays. Some chimes are easier to hear. I noticed in the settings app, you can change the chime type for notifications, but you cant for orders that fire to the KDS. Very disappointing. Hope its an easy…

    5 votes

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  11. Id age reader

    5 votes

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    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
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  12. We have a 3rd party running our food & beverage. They need access to enter inventory and pull reports. I'd like to have an option that they have access to just food & beverage categories as opposed to seeing our full facility sales

    5 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  13. During shift change between my AM Barmaid and my PM Barmaid there is about a 30-45 min overlap in which they are both behind the bar. The AM Barmaid is closing out her customers getting them to pay their bill while the PM Barmaid is taking on all of the new customers who have just walked in. Nobody at this end of your system wants two sets of hands in the till because it opens us up for problems and lots of finger pointing when the numbers don't agree with the end of shift report. If you think about it the numbers cannot work…

    5 votes

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    Under Review  ·  0 comments  ·  Employees  ·  Admin →
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  14. Assign tickets to the person who originally started the ticket regardless of who runs the credit card at cash out. That way a manager can help cash out customers without worrying about who the tip will be assigned to.

    5 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  15. My restaurant is very small with limited space, there is no space for the customer to wait inside if the restaurant is full housed. If an order is ready and got checked by Main Expo KDS, it will send a text message to inform customer to come in and pick up. I'm not sure if it let 1 KDS to finish all other KDS's meal when it press, if it does then good.

    4 votes

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  16. Create a tips report. Thank you. Include a bi-weekly (or custom time frame) for payroll needs.

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  17. Would be really helpful to have revenue classes, printer labels, and tax settings driven at the category level instead of at the item level. So any item created within a category would automatically inherit the category's label, tax, and associated settings.

    4 votes

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    0 comments  ·  Inventory  ·  Admin →
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  18. Hello,

    Would be great to program
    Flex to open cash drawer because this is a cheaper and more practical operation for drive thrus.

    4 votes

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    Planned  ·  0 comments  ·  Hardware  ·  Admin →
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  19. Most Restaurants and Bars have multiple Shifts throughout the day. Cashiers and bartenders begin their shift with a starting cash (bank) to provide change to their customers. In established restaurants cashiers/bartenders are responsible for all cash transactions, sometimes with and without manager approval. It is a Requirement for their Shift Reports to include starting bank, cash payments, cash payouts and deduction of credit card tips.

    Currently Clover Shift Reports (Homebase) only tracks cash payments and credit card tips. That is unacceptable for most hospitality organizations.

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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