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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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591 results found

  1. KDS data available on Clover Dashboard.

    It would be awesome to have the order times, delayed orders, overdue orders, order types available in the reporting section on the clover dashboard.
    To see the number of 3rd party order apps, website traffic, et cetera.

    5 votes

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  2. Assign categories per employee code. This would allow categories and inventory items to be assigned and accessible based on their employee code. Currently all employees can see all categories and inventory items and run transactions from any category.

    Currently, there is no employee permission access type to assign specific/individual categories and inventory items to a employee role. i.e. Bartender can only see drink category.

    5 votes

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    Under Review  ·  0 comments  ·  Employees  ·  Admin →
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  3. should have an option that it doesn't print unless all opened orders are closed

    5 votes

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    Planned  ·  0 comments  ·  Reporting  ·  Admin →
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  4. Enable bulk upload of images on inventory items, instead of one image at a time. Could be very time consuming for Merchants that way.

    5 votes

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  5. On the new clover kiosk, it should be an option to show the items on Kiosk instead of having to select the items to show online and to show on POS, the clover kiosk is at the business, and we would like to show our menu to our customers that are at the business.

    5 votes

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  6. The chime that plays when an order is fired to the KDS is not loud enough. We turned up all the volume settings in the settings app, and with a noisy kitchen, it is very hard to hear. In some spots of the kitchen, I can't hear it at all. There also should be a way to change the type of chime that plays. Some chimes are easier to hear. I noticed in the settings app, you can change the chime type for notifications, but you cant for orders that fire to the KDS. Very disappointing. Hope its an easy…

    5 votes

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  7. Id age reader

    5 votes

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    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
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  8. We have a 3rd party running our food & beverage. They need access to enter inventory and pull reports. I'd like to have an option that they have access to just food & beverage categories as opposed to seeing our full facility sales

    5 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  9. Assign tickets to the person who originally started the ticket regardless of who runs the credit card at cash out. That way a manager can help cash out customers without worrying about who the tip will be assigned to.

    5 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  10. My restaurant is very small with limited space, there is no space for the customer to wait inside if the restaurant is full housed. If an order is ready and got checked by Main Expo KDS, it will send a text message to inform customer to come in and pick up. I'm not sure if it let 1 KDS to finish all other KDS's meal when it press, if it does then good.

    4 votes

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  11. Would be really helpful to have revenue classes, printer labels, and tax settings driven at the category level instead of at the item level. So any item created within a category would automatically inherit the category's label, tax, and associated settings.

    4 votes

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    0 comments  ·  Inventory  ·  Admin →
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  12. For clover online ordering we need to be able to use 'delivery' as a fulfillment method (not a 3rd party, our own delivery) - so that we can deliver to customers seamlessly - Clover USA has this, but Clover Canada does not, Canadian customers simply need access to the programs you already have but made available in our country. If turned on - customers can choose delivery, add an address and pay the fee with their checkout, will print a receipt with a delivery address (even better an address and unique QR code that the driver can scan which opens…

    4 votes

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    0 comments  ·  Orders  ·  Admin →
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  13. Hello,

    Would be great to program
    Flex to open cash drawer because this is a cheaper and more practical operation for drive thrus.

    4 votes

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    Planned  ·  0 comments  ·  Hardware  ·  Admin →
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  14. Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  15. examples Extra, Light, On The Side

    4 votes

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    Planned  ·  0 comments  ·  Inventory  ·  Admin →
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  16. There is currently no way to quickly determine the restaurants (or individuals) sales break down for Food and Liquor. This information (liquor sales) would be useful for servers at the end of each shift to determine the amount they must tip out the bartenders. Additionally, this information would be extremely beneficial for the restaurant to determine sales of periods (daily, weekly, monthly, quarterly, yearly). There has to be a better way to do this, than continuing it on our fingers or with scrap paper. Your assistance is greatly appreciated.

    4 votes

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    Under Review  ·  1 comment  ·  Reporting  ·  Admin →
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  17. There is interest to create a completely contactless ordering & payment experience by being able to open a running tab with payment pre-authorization via QR Code. The customer seats themself, scans the QR code on the table to view the menu, adds the items they would like for their first round to their order, they insert their payment information to start their tab and send their first round to the bar/kitchen, the tab stays open so the customer can keep ordering without completing the transaction, once they are ready to leave they close their tab/tip from their personal device and…

    4 votes

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    0 comments  ·  Orders  ·  Admin →
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  18. We have teenage volunteers using the clover machines to raise charity for poor families, it's a wonderful Machine, however some of the teenagers are playing around with the camera and gallery app, taking videos with it, they managed to upload movies with adult content on it!!, as of now there is no way how I can lock down the machines from this happening, please advise, I had this problem by clover flex and clover pocket, didn't check your other machines

    4 votes

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    0 comments  ·  Employees  ·  Admin →
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  19. Need feature for directly pushing clover go orders to printers.

    I am taking orders from outside the restaurant using call forwarding when my team is busy! I am able to save the orders but i have to call someone at the restaurant and they will the order and push to the printer…!

    They will be busy and missing printing which leads to delayed orders and customer grievances…!

    You guys are giving that feature to third parties like doordash, uber eats, grubhub, stream.. etc.! Why cant you donit from your own app
    Clover go?

    4 votes

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    0 comments  ·  Clover GO  ·  Admin →
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  20. Modifiers should allow a negative value. Like 1/2 portion for example.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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