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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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694 results found

  1. When an owner sets permission on employee app for refunds to only be allowed by an admin or manager, Merchant notices that on the reporting app under employee report, the refund is not reporting on the original employee that took the original payment, it is being recorded under the admin or manager because they are the last one who handled that transaction, however this is very inconvenient on the reports as I think it should be reported under the person who took the original payment as managers and admins are not the cashiers, they just want to secure that employees…

    5 votes

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  2. Many restaurants have servers tip out certain percentages to Hosts, Cooks, Bartenders, barbacks, etc. But there is no way to do this (manually or automatically) in Clover. The dollars would need to come off of the servers tip report and also go to the other employee. This way the data can flow appropriately to other apps like Homebase for proper payroll processing.

    6 votes

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    0 comments  ·  Tipping  ·  Admin →
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  3. merchant wants to see the full reporting tip showing the tips being paid out and also wants to split tips . taking partial tips on the clover go

    3 votes

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    0 comments  ·  Tipping  ·  Admin →
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  4. merchant would like to see the second receipt with the tip line

    4 votes

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    0 comments  ·  Tipping  ·  Admin →
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  5. When exchanging or refunding an item it would be nice if the stock is enter back in the inventory

    15 votes

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  6. Would like to have an option to remove tax by item in register. Only option is to remove tax from whole order.

    13 votes

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    5 comments  ·  Taxes  ·  Admin →
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  7. We have tens of thousands of items in our inventory and it's tax free wknd. Some items don't apply for tax free so we need the capability to take taxes off of individual items so we don't have to do multiple transactions at the register. Need capability to take it off at the time of the sale. thank you.

    7 votes

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    3 comments  ·  Taxes  ·  Admin →
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  8. Please add a payment link to the "Print Bill" (just below the QR code) receipt that can be sent via text or email to the client, so upon receiving a copy of their bill, they can direct their device (without scanning) to the payment screen (as if they have scanned a QR code).

    A QR code works only when the actual printer bill (paper) is delivered to the client. What happens when the printed bill is sent via email or text ?? the client will either need to print the receipt, so he can scan it, or use to devices…

    7 votes

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  9. Merchant would like to be able to set up a tiered discount where the more the customer buys of an items the price goes down and also would like the customers to be able to put in their phone number on customer facing device to keep track of orders for customers instead of going through customers app.

    6 votes

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    0 comments  ·  Discounts  ·  Admin →
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  10. In setup for clover mini that the tip entry location have a way to put tip in on tablet screen and on printed receipt.

    2 votes

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    0 comments  ·  Tipping  ·  Admin →
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  11. Within the register application, the merchant has requested a functionality be added that will allow the service fee to be added to payment totals automatically

    5 votes

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  12. Have the ability to rearrange the tenders for the payments

    3 votes

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  13. 5 votes

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  14. Merchant wants to have the option to add a service charge at a variable amount and not just a percentage when adding the charge to a table in Clover Dining.

    3 votes

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  15. Would like a way for clover to apply EBT payment only to items that qualify for EBT

    15 votes

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  16. Merchant would like a feature that would allow her to differentiate food items from non-food items when processing using EBT

    4 votes

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  17. Usually, we allow only one discount per order. Settings should allow owners to choose this option.

    14 votes

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    0 comments  ·  Discounts  ·  Admin →
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  18. Currently, Clover allows to give multiple discount per order. The discount will keep adding up, which discount coupon usually limits 1 coupon per table or per order. This will prevent some employees making mistake or give more discount to customer.

    7 votes

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    1 comment  ·  Discounts  ·  Admin →
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  19. Have the ability to override a price in the order without a discount, creating a new item, or variable price item.

    20 votes

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    2 comments  ·  Discounts  ·  Admin →
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  20. Merchant would like the option to refund the difference or to charge the difference for an exchange.

    14 votes

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