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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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636 results found

  1. Have the ability to assign a tax rate to a particular order type. Ex. the order type will be the different states they are doing services and within that order, the type will have that state tax applied once clicked

    8 votes

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    1 comment  ·  Taxes  ·  Admin →
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  2. We need a Pay Out option for cash pay outs from the Register app.

    9 votes

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  3. 17 votes

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    5 comments  ·  Tipping  ·  Admin →
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  4. 5 votes

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    0 comments  ·  Taxes  ·  Admin →
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  5. virtual terminal on the dashboard to be able to involve his inventory to track stock amounts and sales

    61 votes

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  6. Merchant would like the ability to have or setup tax rates to order amounts. New tax requires have orders over 5000.00 be taxed at 6% and orders under 5000.00 be taxed at 7%

    4 votes

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    0 comments  ·  Taxes  ·  Admin →
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  7. The merchant would like to be able to apply a service charge for To/Go-Delivery Order Types

    15 votes

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  8. We have a Clover Station 2018, and when the screen is flipped for a customer to provide a Custom Tip there's a lot of confusion after the customer enters the Tip amount. Can the green checkmark be made LARGER or a large DONE button inserted in lieu of the green checkmark?

    8 votes

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    0 comments  ·  Tipping  ·  Admin →
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  9. I know you can set Clover Dining to Auto Print all receipts. It would be very helpful to have the option to set Auto Printing for only credit card transactions.

    We give our Customers a bill before payment so if they pay by cash or gift card there is no reason to waste all that paper printing their receipt.

    But chen customers pay by credit card we do need to Copies. One for the customer, and one for us.

    32 votes

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  10. People just don't carry cash anymore and customers need a way to leave their Server in a Full Service Restaurant a TIP when paying by Gift Card.

    21 votes

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    2 comments  ·  Tipping  ·  Admin →
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  11. Merchant would like the device to pre-auth the amount-- which it does-- but instead of charging the customer a separate amount, and then refunding them the pre-auth amount, he would like to have it just refund them the amount that was not used by the customer.

    Merchant explained that with the current way, it is causing his customers to call him thinking that they were double charged.

    22 votes

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  12. Add discounts to a guest's order on the Dining app.

    27 votes

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    Started  ·  5 comments  ·  Discounts  ·  Admin →
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  13. Merchant request to submit a product enhancement to allow the deletion of an Open Order(s) that have a refund.

    9 votes

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  14. Merchant would like the pre-Auth process to be streamlined in the Register app to not have to swipe and then go back to the pre-auth again

    11 votes

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  15. Merchant called in because she processed a transaction with a pre paid card and the merchant did not have enough funds available and the payment printed a receipt as if the payment went through, merchant would like to receive a warning or any type of notification, advising her that the payment was not completed.

    7 votes

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  16. If tips or a sale is assigned or credited to the wrong employee by accident, merchant wants to be able to edit or credit the sale/tip to the correct employee .
    Merchant is suggesting that owner/admins should have a feature or setting that enables them to make corrections to simple mistakes like this.

    36 votes

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    2 comments  ·  Tipping  ·  Admin →
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  17. The merchant would like to see all the transactions associated with a closeout batch using a "closeout details" button

    28 votes

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  18. Merchant wanted the clover to ask for tips depending on the Order Type.

    6 votes

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    0 comments  ·  Tipping  ·  Admin →
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  19. Merchant wants to have the ability to void transactions if the transaction is not closed. Merchant wants to void hours after the transaction was taken to prevent refunding.

    91 votes

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  20. Merchant wants the tip to go to the server not the cashier. Only way tip will go to the server is through the tables app.Would like for tip to go to the server no matter what.

    55 votes

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    7 comments  ·  Tipping  ·  Admin →
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