694 results found
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Custom discount amount
Using the discounts app be able to have a specific discount but choose a variable amount. Essentially custom discount amount but have a set category so it’s traceable.
8 votes -
Add Alphabet to the Customer Pin entry point on the numbers
You have the alphabet under the number for the merchant pin area but no alphabet under the numbers for the customer Pin number. Please add, People have a word they use for a debit/credit pin password.
7 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
BOGO 1/2 OFF REFUND CALCULATOR
When running bogo 1/2 off sales which we do daily, Clover software doesnt work. If the customer is bringin back the higher price item from the BOGO 1/2 off sale, the refund only know to either issue the full dollar amount for that. It should be far less because a customer should never be allowed to get a free t shirt at half off. Please fix! It's so time consuming having to caluclate on the side the dollar amount we then have to issue as a manual refund. Inventory is also off at that point too because there's no log…
4 votes -
Tips On Tablet Screen AND Printed Receipt
Merchant would like the option for the tips to be entered on the tablet screen AND the printed receipt at the device level
72 votesHello,
This feature is under review.
Thanks,
Clover Product
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The tip screen and signature line should be on same screen
It is very awkward, presumptive, and feels like bad manners to hand the Clover Flex device to a customer after a spa service and the first and only thing they see is the tip screen. Sometimes customers appear to be taken aback by this as tips are supposed to be a gratuity (not expected as I was always taught) By handing them the device with that tip screen as their first interaction with processing their payment, it is startling. I believe that having the signature line on the same screen as the tip screen is more polite and encouraging because…
3 votes
Kevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product -
Register - EBT Functionality
Merchant would like a feature that would allow him to differentiate food items from non-food items when processing using ebt with tethered devices (Station-to-Mini)
5 votes -
Void Reason
Would like to have an option to put reason for void when voiding transactions.
95 votes -
Allow Gift Card Remaining Amount to be Left as Tip
Restaurants would like an option to be able to be able to leave gift card remainder as a tip to the server. This is a common occurence when only a few dollars is left on a card, the customer typically suggests to the restaurant to keep the card and simply use it the balance to tip in addition to any other gratuity left.
28 votesKevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product
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There needs to be an option to leave a tip from the gift card.
When a customer pays with a gift card, there is no way for a customer to leave a tip. Even if there are still funds on the card, if the customer does not have cash, then the server does not get tipped.
18 votes -
employee discounts
employee discounts applied using employee's identification number and applied only to specific items
6 votes -
Discount items for specific date range
I want the option to apply discounts on specific items or categories for a specified date range and have it available to everyone
(no loyalty, coupons, etc, just a plain old sale for whoever walks in my store). Similar to happy hour app, but be able to choose a date range to run the promotion,Ex: 10% off accessories this week
(have it apply automatically so that i don't have to manually discount every accessory that someone buys)
8 votes -
Customer type discounts
Be able to make customer groups and automatically apply discounts that you set for each group
ex: Label certain customers as "military" or "employee" and automatically give discount specified to each customer type/group
20 votes -
taxes included as part of order instead of added on
Merchant runs a carwash and would like an enhancement that would allow them to charge tax as part of the total instead of it added on - without employees having to calculate this
11 votes -
Be able to void Mistaken closed transactions.
If I have an employee that adds a weighted item with too many zeros and then closes it out, I cannot void the closed ticket. Say she weighs our item and accidentally puts in 1000 lbs = $10,000 and then cashes it out to cash. We as owners should be able to delete and void that frivolous mistake. Or say a disgruntled employee cashes it out for 1mil. We should have the right to VOID said transaction
13 votesKevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities. Once an order is closed, only a Refund can be executed against them, not a void.
Best,
Clover Product -
Fast Cash option to include $20
FastPay to have a $20 option, since this is what most people pay with.
Currently, if there is a low ticket price items (ie. $4, there is only a few options, the closest denominations to $4, but no $20)
5 votes -
Add a Comp Button
Allow merchants to comp (give away a free meal) in the register app. This will allow merchants to track any food that is given away for free. With every comp ask for a reason why the meal was comped.
29 votes -
Sales Tax Customization/Luxury Tax
Customize Sales Tax
The store should be able to set the luxury tax for some products.
For some products, the sales tax only comes from which is above a certain price.
Or the system should have automated tax rate based on locations.5 votes -
delete transactions
The merchant would like the option delete transactions
0 votesKevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities. We would recommend that merchants void transactions in this case. There are upcoming enhancements to our void/refund workflows.
Best,
Clover Product -
"All Done" prompt when the back button is selected on tip prompt.
"All Done" prompt when the back button is selected on tip prompt.
Customers have walked out by pressing the back button on the tip screen. The message is the same message that is prompted when a sale is done. It is very confusing and much harder to track the customer in a fast paced environment. Much like a busy bar or a night club. My team is very reluctant to sell any more clover devices until the issue is resolved. It is causing us a lot of negative revenue as the word is spreading. We reached out to the ISO…
8 votes -
saving card info
Is there a way to save the customer's credit card info whenever they make a purchase? Merchant has a small business and her customers are repeat, so having the card info on hand in the records (even if it only shows the last 4 digits) would be very convenient. She could just pull up the records and select the card she wishes to use when the customer comes in again.
10 votesHello,
This feature is under review.
Thanks,
Clover Product
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