694 results found
-
Merchant suggested adding a web link to Virtual Terminal in lieu of sending invoices
Merchant, Tina Gaudino of Richardson Koudelka LLP, suggested adding a web link in Virtual Terminal to send customers in lieu of sending invoices.
The web link would require customer to fill in required information and send back to merchant via email.
9 votesDear Merchant - Please share more details on your workflow in order for us to better assist.
-
Pay Now Button
Many gateways have ability to create a button or link to a payment page for customers. This is common with doctors offices and a bunch of other service providers. You click the button, and then redirect to a secure Clover hosted page that gives them the ability to pay an invoice.
11 votesWe agree that this is a common and useful gateway feature. We’ve started implementing this capability and look forward to rolling it out in 2022.
-
tipping screen
it would be great if tipping screen to be shown right after cards detected (including swiping, sensing or inserts) and before signature, not after transaction amount is entered.
12 votes -
ability to add multiple emails for the customer receipt distribution on VT
This option was available before the VT redesign.
3 votesAdminGlenn Flinchbaugh (Admin, Clover) responded
There is a setting where the merchant can have carbon copies sent themselves. But we aren't planning for the entry of multiple email addresses.
-
Tips on the Register App
At this moment, if an employee uses the Register app, the tips go to the person who cash out the transaction. For example, Joe takes a phone order and hit "save" using the Register App. Then, Peter cash out that transaction. The tips goes to Peter instead of Joe. We need to fix this because a full service restaurant has a lot of take out orders. And the servers do not share the tips. Creating tables on Clover Dinning as a workaround won't work when there are lots of take-out orders. Opening Bar & More tab won't work either because…
3 votes -
Allow refunds of Cash transactions on Clover.com Dashboard
I had a situation where an employee gave a customer a correct amount cash refund but had trouble completing it on the Device due to getting busy and just forgot about it. She turned in the appropriate paperwork to me in my office. However, when i went to the transaction to refund it the option was not available to issue the refund.
2 votesHello,
This feature is under review.
Thanks,
Clover Product -
EDIT PARTIAL PAYMENTS
When payment is partially paid, admins can be able to remove items that wasn't paid
2 votes -
Please add another TIP BUTTON
PLEASE ADD ANOTHER TIP BUTTON... 15% 18% 20%
6 votes -
Add more character to "invoice Number"
At this time, we can only add 12 characters to “invoice number”. This causes a problem for some traders. It would be better to increase the limit to 30 characters and more.
4 votes
Kevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product -
Need to add a Gratuity to large parties
Restaurants should have the right to add gratuity to checks. Your system doesn't have this option. You have a service fee which is included into the restaurant sales. You have suggested gratuity that prints on tickets; servers need a button that will actually add a percentage of the check to the actual check. Please and thanks
13 votes -
APPLE PAY TIP ENTRY ISSUE
When a customer pays with Apple pay, it allows them to enter a tip but does not show the tip in the tips app. It acts as if that transaction has not entered any tip. This is true for all nfc payment methods.
4 votes -
Multiple Tax Rates For Custom Items
The merchant would like the ability to select the tax rates to apply to a custom item. At this time custom items will only allow default tax
10 votes -
PAYMENT OPTIONS
SIMON MANANDHAR/BASICS/ ONLINE ORDERING/OPTIONS TO ADD NOTES AND OPTION TO PAY IN STORE (CASH OR CREDIT CARDS IN STORE) INSTEAD OF THROUGH THE APP.
SUBMITTED AN ENHANCEMENT REQUEST.4 votes -
Show Split Amount When Screen Is Flipped
called in about the split payment feature on the Station 2. He said he's able to split the payment into 2 but when he flips the screen it still shows the WHOLE amount even though they confirmed it charged them the correct split amount... customers often callback in thinking they were charged MORE than the split amount which is incorrect.
3 votes -
Option to delete transactions from previous days
The clover used to delete transactions on tips app whenever it was a new day and now it could confuse the merchants because all the transactions are there.
5 votes -
3 votes
-
Taxes built into price
Allow merchant to create a price for an item that adjust cost + tax for a certain charge amount
5 votes -
Add Another Gratuity Button
We must have another grat button! I can't charge 18% on to go orders! We need more grat buttons! In my world of F&B 18% is standard, but parties of 20 or more we charge 20% and for to go's we charge 10 %! at least give us at least 1 more button! I have 2 restaurants and use clover in all and it's killing us!
25 votes -
2 votes
Waiting to hear the business reason for this request.
-
Tip Line & suggestion at Printed bill
Merchant would like to see the tip line and suggestions at the bill so he is able to have it on all receipts, for all form of payments accepted at the business.
7 votesWaiting for clarification.
- Don't see your idea?