566 results found
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I am asked weekly to offer text /SMS to pay for our merchants. Is this on the road map to offer our merchants?
We need test/SMS to pay critically. It is requested by my merchant weekly. Is this on the roadmap to add to Clover solutions, soon?
3 votesHello,
Thanks for your feedback. This is under review in both our Clover Go app and Web Dashboard Invoicing tools.
Thanks,
Clover Product
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Tip suggestion printed on the bottom of the bill AND Cash Receipts
Print tip suggestion on the bottom of the bill BEFORE payment, AND print tip suggestion on the bottom of Cash Receipts.
Clover only prints tip suggestion for Credit Card payments.
6 votesHello,
This feature is under review.
Thanks,
Clover Product -
Invoicing functionality
I recently changed over from the Square POS to Clover and I find the invoicing system lacking. I need to be able to do the following tasks:
edit or update an invoice after it has been issued and need to be resent
Need deposit payment capability on invoices such that I can assign payment milestones by % or by amount and dates that they are due. Then reminders need to be sent to the customer to pay it
Need to be able to forward invoices to another email address
Need to be able to record a payment for an invoice…2 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Allow email notifications to be turned off for cancelled invoices
As I clean up overdue invoices, I've found about 40 where payment had been made another way (check, warranty coverage, etc.). When I canceled the invoice, I was not aware the customer would be notified via email. I was suddenly bombarded with calls from confused customers thinking they were getting billed again.
5 votesHello,
This feature is under review.
Thanks,
Clover Product -
online order discount
Generate Promotional Codes for Discounts on Online Orderings
3 votes -
To refund to other card types within the order app/plus record taxes returned.
Why? to accommodate store policy for product returns. Refund to a gift card or if the original card is no longer available.
2 votes -
Unit price needed on customer receipt for customer & clerk reference
Unit price needed on customer receipt. Example: 3 bulbs @ $3.98 CA $11.94.
1 vote -
REMOVE TAXES on register check out for Indigenous groups or tax-exempt entities.
Indigenous groups are tax exempt. There is a need to either ADD or REMOVE taxes quickly by item or group at point of check out.
2 votes -
STATION DUO: Please change the tip screen to appear after a transaction is made
Previously on the Station 2018 model the customer would be prompted to select a tip amount after the sale had processed. On the Station DUO the tip prompt screen pops up on the customer facing device after the Merchant clicks "charge on connected device" before the transaction has actually processed. I have had multiple of my merchants complain about this workflow because customers selecting the tip amount and leave because they think they have paid. My merchants have unfortunately lost a couple of sales because of this. They are high volume Coffee shops so they are unable to monitor whether…
2 votes -
Rev Class Data On Employee Report (from Clover device)
Many restaurants have the need for employees to "tip-out" other employees based off of their sales of food and non-alcoholic beverages during their shift. This is fairly common for small & medium size restaurants. For this reason, it would be great to have Sales Totals by Revenue Class print on the Employee report that comes from the Clover device (not the web)... since the employee would need to pull the report themselves and may not have access to a computer. I've had this request from a handful of restaurants.
2 votes -
Keep tab open after partial payment
In the Clover Dining app, allow a partial payment to be applied to a tab and leave the tab open for more orders and have balance paid later.
Use Case:
A group has a tab open. One person from the group has to go and wants to pay either for specific items or a specific amount towards that tab before leaving. The rest of the group is staying and will continue to order drinks and food.
Currently, if a payment is applied, you can no longer add items to a tab.
This makes it very complicated to continue to serve…3 votes -
invoice
I used to have Square and I can say that Square estimate/invoice system is far superior than Clover. I will really appreciate if Clover can match the capability that Square has for the invoice and estimate.
I send a lot of wedding and special events invoices and we like to make them with all the details of their purchase. We will like that Clover lest us select the items that we have on our menu to add it to the invoice or estimate, add the quantity needed, add a description, date of service, reminders, the option to make a deposit,…
14 votesHello,
This feature is under review.
Thanks,
Clover Product -
Employee section within Invoices
Have an employee section in the Clover invoice so the company can see who sends out the invoice. Also, let this employee be notified so they know when it is paid
2 votesHello,
This feature is under review.
Thanks,
Clover Product -
Invoice or Payment Link Receipt Options
Very helpful to have a receipt print from our Clover Mini once an invoice is paid by a customer and then we could reconcile that receipt against our batch.
As it stands we have to log into our clover dashboard or check our email. Furthermore, the email to which the paid invoice receipt should be the email of the user that sent the invoice request and not just the business owners personal email address. Clover only sends emails to just the business owners email address, and I had to change that to the businesses email address so my manager can…
3 votesHello,
Thank you for your suggestion, but your first request does not align with our current priorities.
We will take your second request into consideration within our feature backlog.
Best,
Clover Product -
Generate invoice from an online order
We need to allow customers to use the online ordering and then send them an invoice. If we can't do this with Clover our commercial clients are going to force us to use a different credit card processor and a different system. Why can't Clover add this as a check out option so we can get the order and generate an invoice? Clover can charge a fee for this function since we would have to pay someone else anyway. Do you want business going to Catertrax or some other system? We really need your help for a solution quick!
1 vote -
Penny Rounding for Cash Transactions in Canada
As you may know, Canada has abandoned pennies for all cash transactions.
And pennies will be automatically rounded up for $.03 and more, and rounded down for $.02 or less.
This has been universal among all POS systems and Banks in Canada, and I hope Clover can adapt to this quickly, otherwise it's going to cause reconciliation issues
4 votes -
tipping
It would be really helpful to allow us to make tipping more customizable. Stuff like changing the wording to match our business and adding a function to round up to a dollar amount since we've found that people like that option to not have so much change.
1 vote -
IS THERE A WAY TO GET ALERT/NOTIFICATION IF CARD ON FILE VIA VIRTUAL TERMINAL IS REMOVED FROM ACCOUNT
MERCHANT ASKING BECAUSE THEY STATE CARD IS SAVED ON FILE AND CUSTOMER AGREES, AND MERCHANT DOES WORK HOWEVER IN SOME CASES CUSTOMERS REMOVED THE CARD AND THEY ARE NO LONGER ABLE TO CHARGE THEM, THIS IS HAPPENING W/O THEM KNOWING
4 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
ebt split payments
Are you guys working on ebt split payment options?
we need a column in the price book/ inventory.exl that has ebt yes /no optionthen we need the system to understand when we choose EBT payment option it only allowa items that have the Y in the ebt column to be used and it should promept for next form of payment on remainer items left of the order.
this is a must have feature if you want us to tell people we like clover.
At this point if any of my colleagues ask me i have to say NO cause…
1 vote -
Make the "type card" on customer-facing screen a removable option, like on the station devices
When the customer-facing payment screen is active, the option for the customer to manually "type card" is not removable. We do not want customers manually typing their cards in order to be PCI compliant and prevent fraud!! Please enable this feature for the Clover Mini, we have just discovered today it is customizable on station devices but not the Mini!
1 voteHello,
This will be available in a future release.
Thanks,
Clover Product
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