694 results found
-
Allow multiple partial completions of pre-authorized transactions for partially-completed orders instead of entering a new transaction
In our mail-order/retail business, we use pre-authorized to completion transactions 99% of the time. Sometimes a customer's order is only partially completed/shipped due to inventory availability. Later on, once we receive the backordered items, the balance of the customer's order is shipped. We need to be able to do completions for the second part of the order using the balance of the pre-authorized amount which was not completed upon billing of the first shipment.
For example, an online order (using Payeezy/Clover API) is submitted for 30 books totaling $300. We have 20 of them in stock. We ship the 20…
3 votesWe are finalizing development on this an will launch shortly.
Thank you so much for your feedback.
Clover Communications
-
3 votes
-
Virtual Terminal Process Foreign/International Card Types
Clients would like the ability to process international card types via VT
1 vote -
Clover Go App - Payment Notes
Business Type: Automotive Service
Client stated when trying to enter notes for description of service(s), the field is very limited. There may be multiple services for a single customer and due to limited characters, multiple transactions are possible as he cannot key all notes on a payment notes, The ask is to increase the amount of characters allowed2 votes -
Per Item refund for Debit transactions
After taking an order for two items in register app on a debit card/interac (canada), system doesn't allow per item refund and only allows to refund full payment. this per item refund functionality works perfect for credit card transactions but for Canada Interac/debit transactions this functionality doesn't work.
1 vote -
Recurring Donor Payments
We are a non-profit that have donors wanting to give monthly. Clover does not have the option for them to enter this themself. This option should be for the donor/customer to enter their own card and choose to give monthly at time of the their first transactions. They would have to enter their donation each month!
We have lost several donors because this was not an option. PLEASE MAKE THIS AVAILABLE FOR DONORS TO ENTER AND CHOOSE THIS OPTION WITH THIER AMOUNT.3 votes -
Receipt
There is only 1 place to make a reference/Note with respect to the invoice being charged. That reference only appears in the "Note" field under Payment Details if the transactions details are pulled up. That is inefficient, plus it generates a 2+ page document, when all you need is that particular data element. The receipt feature generates a credit card receipt which does not include that reference. The receipts in Payeezy were better.
Additionally, when you finish a transaction it closes the screen up and the only way to access that "receipt" with the Note field is to go to…7 votes -
TAX FREE WEEKEND IN TEXAS
Clover needs to make the system at the register user friendly for TAX FREE WEEKEND in Texas. Only apparel and footwear are tax free in my store leaving everything else being taxed. If a customer comes up to checkout with $200 in apparel and $200 in gifts on the same transaction ONLY the apparel is allowed to be tax free under the state rules. Clover needs to have a option where we can ring up all the customers items on one transaction and then be able to click on each individual item and remove the taxes if needed. How Clover…
1 vote -
prompt the client to be able to tip the assistants in addition to the service providers. I.e.,
It is time consuming and really impedes the process of checkout when we have to stop the process, back out and then add an additional tip for an assistant in addition to the service provider bc the client does not get an option to tip the assistant on the screen. it could be like a total additional screen even?
ALSO, it is a BIG DEAL that when clients tip a percentage it is added onto the entire ticket and not just the service amount. it takes a lot of time to explain it every single time, and in the event…
1 vote -
surcharging on online orders
merchant would like to apply surcharge to all online orders regardless of the card type to avoid paying fees for debit transactions as well as credit.
1 vote -
Special Payments / ie Room Charges (Clover Dining)
Would like to be able to close bills as a room charge and include gratuity to be factored into shift reports. We can create special tenders but can only process them for the exact amount of the bill. This also applies to paper gift certificates.
For example, if a customer has a $45 bill and a $50 gift certificate, it would be nice to process the special tender for $50 and have the remaining $5 count towards the servers tips. Or if they are charging a $25 meal to their room but want to include a $5 tip, we could…
1 vote -
Invoice Number on Hosted Checkout
We would very much like to have the mandatory invoice number feature, from the payments settings, work with the hosted checkout payment links.
This is a must-have feature for matching a payment someone is making without having to search for their name, etc. I see others have asked for something similar to this almost a year ago.
We can't make this work for our business without this feature.
5 votesHello - Thank you for reaching out. Are you looking for an invoice number or manually entered number?
-
Allow Cash and Check transactions to be entered on Clover.com Dashboard
I would like for Cash and Check transactions to be available to be entered on Clover.com Dashboard, when away from Clover terminal. My client who uses Clover receives check payments in the mail and it would be easiest for them to enter these checks at their desk rather than up at the terminal, especially while it is being used. And they multiple locations, so will pick up cash and checks to bring back to their main location, but cannot enter these at the main location as they are required to do so at the specific location's terminal.
Bonus if these…
1 vote -
I'd like to see Clover's plugin with WooCommerce allow for the acceptance of E-checks.
I'd like to see Clover's plugin with WooCommerce allow for the acceptance of E-checks.
2 votes -
digital wallet
I would like clover online ordering to support payments from digital wallets, like apple and google pay.
2 votes -
Opt-In tipping instead of Opt-Out
Opt-In tipping instead of Opt-Out.
There's a big difference between asking how much you want to tip versus giving the option to tip if they press an optional button. Especially for services that don't usually but would sometimes like to tip (such as retail).
Leaving customers with thinking about if the person behind the counter is judging them for not tipping is not the final impression a customer should be left with and that is the only option with opt-out tipping being the only tipping option.
1 vote -
secure link send to costumers to save their card info for recurrent payments
please generate an option for the costumers to save credit card information in their profile for future payments when using a secure email payment request. (invoice)
My app provide subscription plans but as soon as I migrating the costumers to clover I have been sending monthly manually invoices for their subscriptions.
My app was controlled by stripe, and we are testing clover. But meanwhile some costumers are cancelling because its causing a negative impression when before was auto from my own app.Any solution?
4 votes -
pin debit for clover go
Add an option to take pin debit card transactions on the clover go for customers that only have debit cards that are MANDATED to put in the pin when taking the transaction
1 vote -
confirming tips at end of shift
I just had a server bring me a receipt. She went to enter the tip and it said tip was stored on device. She didn't use a hand held. Why can't she confirm the tip or let the manager have power to change the tip. This has happened numerous times. This has to change or else I need to change point of sales systems as my staff keep losing their hard earned tips.
1 vote -
The ability for the signature verification screen to be turned on and off.
The ability for the signature verification screen to be turned on and off. Merchant liked this feature as it allowed them time to check customers ID.
1 vote
- Don't see your idea?