1116 results found
-
Items should delete when re-importing inventory
When you export inventory to edit via Excel, you cannot delete Items/Categories/Modifiers/Labels and have that information delete when you import it back into Clover. This takes a significant amount of time to go through via the dashboard and delete everything here instead
11 votes -
Add Permission to restrict Clover Go app usage.
Create a permission setting to allow or not allow employees to use Clover go. Currently this is driven by an email address in the employee settings, which also gives employee access to the dashboard. There are many cases especially in large accounts where you would want an employee to be able to run reports from the dashboard, but would not want them to be able to load the app and run transactions. Or be able to use the Clover Go app without having access to the dashboard.
11 votes -
Being able to refund a MODIFIER.
Being able to refund a MODIFIER when we don't want to refund the whole item or whole order.
For example, someone orders a salad and chooses to ADD CHICKEN (which is a modifier). That modifier is +$6.
Later that day, the customer calls because their salad did not include chicken & they want to be refunded for the chicken ONLY.
Right now, you can only refund the whole item (salad + chicken) or the whole order. We want to be able to refund MODIFIERS (only the $6 for adding chicken).10 votes -
ReOpen Closed Tickets
We often have times that a mistake is made on a ticket, ie. taxes need to be removed for an EBT ticket or other tax exempt customer. We then refund the full amount, but can't reopen the ticket to remove the tax. We then consequently have to re-ring the entire ticket and run again without taxes. This is the most frequent issue. It just creates a lot of open tickets that we can't delete. We would like to see this as a function added to make it more convenient for our guests.
10 votes -
Online delivery option for businesses who already pay and provide delivery drivers.
Why don't you offer an online delivery option for businesses that already have a delivery provider that they pay? For example, pizza shops? We pay to have delivery drivers and we can't use to clover option for deliveries. Plus, the $6.99 fee that doordash or other 3rd parties charge seems VERY pricey. Customers in this town won't pay that when they can just call the restaurant themselves and only be charged $3 for delivery..
My customers love the clover app because they can accumulate points. I don't want to offer online ordering through another third party app because that's obnoxious.…
10 votes -
When an online order fails to print, send a text message or alert to another email
Currently, the owner email receives notification when an online order fails to print; however, this isn't always the most effective communication option. Please add text notifications and/or a carbon copy to be sent to additional users/emails
10 votes -
switch to old inventory layout
I would like to be able to still use the old Inventory layout. the new layout is not as fluid when entering in new items, searching for items, or sorting the inventory.
10 votes -
Disable Special Instruction
Please give us the options to disable "Special Instructions". We run a business where customers are tying to add add to their orders without paying for it.
10 votes -
Allow for Default Modifiers
Allow for default modifiers!!!
10 votes -
Dashboard Mobile Application
Within the dashboard mobile application the merchant would like the ability to view reports from "previous day". at this time when selecting the range of view, the options are: "today"- "this week so far" - "this month so far"
10 votes -
Ability to disable "Food Prep Time"
I will be taking orders for pickup the following day so this may cause major mis communication problems for my customers and I. The other solution is for the ability to edit the text messages guests receive after placing an order.
10 votes -
allow price changes in bulk using a percentage mark up.
If an item cost me 100.00 i would like to be able to click a button for a 10% mark up on cost. i would also like to be able to change prices in bulk. we want to mark everything in the store at 10% over what we pay and there is no bulk pricing button i am aware of. everything is based off discounts but we ue a mark up system here
10 votes -
multi store needs to have more logins than only the store owner. Store Managers can't manage properly without this access
multi store needs to have more logins than only the store owner. Store Managers can't manage properly without this access
10 votes -
Adding New Items Inventory
Merchant requesting a way to sort inventory categories and modifiers alphabetically. IN addition merchant is requesting
when adding an item and then added to the category , the category is then added to the bottom of the list when adding the next item. IT would be
more convenient if that category were added to the top of the list instead of the bottom.10 votes -
Automatically Email Receipt to Customer
In Virtual Terminal automatically email receipt to customer after completing payment.
10 votes -
Displaying Item Price
Currently our Receipts display the net price on our receipts when customer purchase multiple items. For example, when a customer purchases two widgets at $10 a piece. The receipt reflects 2 widgets for a total of $20. I have been increasingly asked for the receipt to display the unit cost as well
10 votes -
Dashboard on PC to have Variants option when adding items
PC to have Variants option when adding items
As on the Clover device, I would like to add new items with variants on the computer.
10 votes -
Option to Sort Orders alphabetically by last name
Would like Orders to have the option to be organized alphabetically by last name. Most POS systems in service industry organize tabs this way.
10 votes -
10 votes
-
Request to remove Transaction Complete screen
*Request: *Adjust check-out workflow so 'Receipt Prompt' screen
appears right after 'Signature' screen. Currently, a 'Your Transaction is
now Complete. Please hand device back to staff" screen appears between the
two. This creates a bit of confusion as the full transaction is not
complete at this step, a receipt type still needs to be selected. I spoke
to Clover Support on the phone and they said there is currently no way to
customize this, so I thought I'd write in with the request. A few details
are below.Current Workflow:
Staff selects payment amount
Hands device to client
Client processes…10 votes
- Don't see your idea?