556 results found
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Doordash and UberEats Taxes Seperation
Currently when integrated the taxes for the orders get added into the taxes collected even though Clover is not processing these payments. The Restaurant must have a way in reporting of separating these taxes out from the taxes that were on Clover processed payments
1 voteThank you for submitting your Idea to UserVoice.
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Print order ticket twice
second request. i need the order ticket to print twice. one goes to the barista, one goes to the cashier who handle to baked goods and finalizes the order when both tickets are finished. at this time, we go to receipt reprint, choose order ticket, then reprint. this is taking too long when there is a line of customers. please, just create an option to print multiple order tickets.
1 voteThank you for submitting your Idea to UserVoice.
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PLEASE "FIX" the WEB DASHBOARD MENU ADDING ISSUES
Please FIX the Clover Dashboard MENU ENTERING ISSUES -
HAVE already escalated and reached out to MANY Support Reps -
You CANNOT "scroll" down to ALL the fieldsThe ONLY way to be able to stay on the adding items page to ADD info ...
Is to "ZOOM OUT"
But you have to zoom out SOO far that you cannot see the wordingHave tried different browsers, laptops and computers _ ALL of my NEW in the past year Customers are havig the SAME issue =
IS VERY PROBLEMATIC and isw CRITICAL to them managing their menus in a timely…
1 voteThank you for submitting your Idea to UserVoice.
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Flex Tipping and Checkout Sequence
Please change or make available the ability to change the checkout and tip sequence on the Flex and Pocket. It should be... 1 Enter Card, 2 Select Tip Amount, 3 Sign On Screen, 4 Receipt Options. We are losing clients because others do it this way, but Clover asks for the tip before entering the card info, which restaurant owners do not like as it makes for an awkward check out.
1 voteThank you for submitting your Idea to UserVoice.
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Pages for Inventory
In the Dashboard on the Items list, please add pages to be able to jump forward further in the alphabetized order so we don't need to scroll all the way down and hit > countless times to get to the latter part of the alphabetized inventory items
1 voteThank you for submitting your Idea to UserVoice.
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self-service Tab closure for bars
Specifically targeting bars; late-night, a larger proportion of the bar staff-s time is dominated by having to close tabs, and in a crowded bar, a large amount of space at the bar is also dominated by customers waiting to close their tabs.
Idea: QR code link to portal (Bar can post QR codes around establishment, by open-space areas, by exits, even in parking lots), customer can enter in last 4 digits of the CC they opened the tab on, and can then close out their tab via self-service, adding tip and signing, instead of having to interact with bar staff.…
1 voteThank you for submitting your Idea to UserVoice.
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Sales by Day in Rows
Provide ability to generate monthly & yearly sales report broken down by DAY, with days listed in rows (NOT COLUMNS)
1 voteThank you for submitting your Idea to UserVoice.
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Sub Categories Should Roll Up Under Parent Categories in Reporting
I would like to suggest an improvement to how Sub Categories are handled in reporting.
Right now, it appears that Sub Categories are being reported as if they are completely separate Categories, rather than being grouped under their parent Category. This makes reporting more fragmented and less useful for businesses trying to track department-level sales.
For example:
Category: Bakery
Sub Categories:Bread
Pastries
CakesCurrently, reports treat Bread, Pastries, and Cakes almost like separate Categories instead of rolling them up under Bakery. I believe Sub Categories should function more like organizational breakdowns within a Category, similar to how Modifiers report…
1 voteThank you for submitting your Idea to UserVoice.
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Korean Language Support
The ability for Multi-Language support to include Korean. For Clover Flex, Solo and Duo devices
1 voteThank you for submitting your Idea to UserVoice.
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online ordering
I have customers that orders months ahead because during Chinese New Years I have an insane promotion that because my restaurant is packed with online orders, people always order ahead. In other systems I can set it to allow orders to be ordered months ahead, I wish Clover has this same functionality
1 voteThank you for submitting your Idea to UserVoice.
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With larger parties where an auto added , say 20% tip is added to the bill... Needs to be an option to add that under "TIPS" .
With larger parties where an auto added , say 20% tip is added to the bill... Needs to be an option to add that under "TIPS" .
Currently, the ONLY way to add an auto tip % to large parties bill is by adding it to taxes and fees ...
BUT it is NOT a "tax" NOR a "fee"AND - Doing it as Clover only allows via taxes and fees...
Means the large table tip auto added "DOES NOT" show up under Employees "TIPS" in "TIP REPORTS" at the end of the day - Makes for missing entering tips…
1 voteThank you for submitting your Idea to UserVoice.
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Taxes and Fees
Ability to choose the appropriate tax for the item at the moment of the transaction ,not by default. Right now we only can program taxes by defaults /items level but if the merchant only use a clover device for payment processing and have different tax rates like in Puerto Rico (City Tax, State Tax, Reduce tax - for certain items) at the moment of transaction they can not choose the tax
1 voteThank you for submitting your Idea to UserVoice.
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Columns
In the Items list, I would like to change the default columns to suit the way we do business. Currenty, I have to remove unnecessary columns every time I look at a list. If I could check off what I want the defaults to be that would be a huge time savings.
1 voteThank you for submitting your Idea to UserVoice.
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Time out
Can the timeout on the back office app be extended to 30 minutes?
1 voteThank you for submitting your Idea to UserVoice.
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Report by Stock Count
I need a report that allows me to see the stock count on items. If I could run it by Category, item type, or Vendor (if you would add a Vendor field to the item screen).
1 voteThank you for submitting your Idea to UserVoice.
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Item list
The right scroll bar on the Item screen (when you are adding or editing an item) disappeared this week. Can we have it back?
1 voteThank you for submitting your Idea to UserVoice.
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Inventory Input
On the items input screen, I would like a field to record the Vendor. It will help my staff when reordering product to be able to see the Vendor name. Also, I need to run reports by Vendor to keep track of sales and stock quantity.
1 voteThank you for submitting your Idea to UserVoice.
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Turned off menu items
Create a report to list when menu items are Manually turned off and not available for sale.
We want to know how often the store is running out of menu items.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to adjust printer font size
Ability to adjust the font size on the Epson TM-L90 as currently it is too small.
1 voteThank you for submitting your Idea to UserVoice.
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Add Device Name To Sales Overview Report
The sales overview report does not display the device name when a device level report is run. Please add that to the printed report and identify All Devices on the report when that option is selected.
1 voteThank you for submitting your Idea to UserVoice.
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