569 results found
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Detailed Receipt Report
Please add a report of Receipts and the details contained. When integrated to ******* for example, the server number appears on the receipt as does the card type. But when we run a transaction report, this added information is not shown.
1 voteThank you for submitting your Idea to UserVoice.
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Allow Tables to Remain Occupied After Payment in Clover Dining
We operate a buffet restaurant where customers pay before they begin eating.
Currently, when we assign a table in Clover Dining, add buffet items, and complete the payment, the system automatically marks the table as available, even though the customers are still dining.
This creates a significant problem for buffet restaurants because we cannot accurately track which tables are occupied and which are available.
We would like Clover Dining to support the following workflow:
- Assign customers to a table.
- Add buffet items and collect payment immediately.
- Keep the table marked as occupied after payment.
- Allow staff to manually mark the…
1 voteThank you for submitting your Idea to UserVoice.
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Tender Types
Tender types is only available in bulk if you do not look at it daily. Clients would like to download the weekly or monthly reports and have the details of tender types broken down daily. As of now, the client has to go and export the report daily to get the breakdown, very time consuming.
1 vote -
Ability to fire orders to KDS from dashboard
Create order from Clover Dashboard for call in orders with ability to fire to Kitchen Printers versus needing a device.
1 voteThank you for submitting your Idea to UserVoice.
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Restore reporting features
The latest UI update on Dashboard reporting has removed the ability to filter by open, paid, or partially paid orders within Orders. Additionally, tips are not available as a column header in Transactions nor does there appear to be a Tips report. Please restore these important features.
1 voteThank you for submitting your Idea to UserVoice.
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Add and lock revenuve class by category
When setting up new revenue classes today, it is extremely cumbersome and time consuming and leaves much room for error. Items must be assigned to a revenue class one by one. Further more, those revenue classes show up in printer label sections making things very confusing.
Revenue classes should have the option to assign them by category as well as individually. If I can pull a list of all beers from the beer category and assign them to the revenue class "Beer Sales" it would save hours. Furthermore, users should have the ability to "lock" a cartegory against a revenue…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to give Deletion Reason on live order/check
It would be nice if and when a person operating in the Register Mode is prompted to give a reason when an item is deleted from a live order/check. This would help prevent the operator from deleting off items for friends and cohorts at their own discretion. During our Grand Opening, the team was told to stick strictly to our Discounts Code and to not comp too many items. We found that there were 75 item deletions in one day from checks. Some were legitimate mis-rings, but others are very questionable since we were told to watch out because one…
1 voteThank you for submitting your Idea to UserVoice.
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Vibration or Pop up notification when order is ready
Is there anyway to enable a vibration or a pop up on the screen for a server when an order is marked as "ready" or "completed" on the KDS?
1 voteThank you for submitting your Idea to UserVoice.
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Alternating Order Numbers
There needs to be automatic alternating order numbers when using multiple workstations. Setting a prefix does very little when the last two numbers are the same. This cost us time and money to deal with this issue on almost a daily basis. I'm happy with Clover overall, but I cannot recommend to anyone due to this. It's confusing that this is still an issue since all other information is shared between all workstations. Please fix this.
1 voteThank you for submitting your Idea to UserVoice.
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Add back Revenue class in $ amounts on bar graph
The removed item report used to display a bar- graph by revenue class in dollar amounts, now it displays it by revenue impact percentage. Please change it back
1 voteThank you for submitting your Idea to UserVoice.
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New and Old items need to be organized better on kitchen slips
When a new item is added on to an existing order. The new and the old items should all be on the same slip. the new added item should be highlighted on the top and all the old items should be at the bottom. This way the kitchen knows that the new item is part of the same old order and should be packed together. this is from the prespective of a take out restaurant.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Cash Discounting
CLOVER CASH DISCOUNTING - For customers that use clover cash discounting that are on a daily deduct of that cash discounting rate. There is no where to get what their actual credit/debit card deposit should be.
The only way to figure out that actual deposit for daily rate deduct accounts is to use this formula. Say its a **** % cash discount account. Debit + Credit - **** % = actual deposit.
This also inflates net sales due to net sales populating that extra **** % on cards. That **** % is an an adjustment so it could be in…
1 voteThank you for submitting your Idea to UserVoice.
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Net Sale Report
We have many restaurant merchants reached out and ask for the total report that provides: Gross Total (Sales + Tips) Tips Total Net Sales Total (Sales excluding Tips)
currently there are only Gross Total and Tip total on the report.
1 votePlease confirm you are looking for a change to the Sales Report
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Allow paper Order Receipts to be turned OFF when using KDS
When using KDS, we currently can't turn OFF printing Order Receipts. It either has to be ON (and it shows on the KDS + it prints) OR it is OFF, and it doesn't print or show on the KDS. Please allow paper Order print function to be turned OFF while still allowing the order to show up on KDS. This is really important especially in a QSR environment that does a lot of online orders with 3rd parties but does a lot of in-person pick up. We need to be able to keep the Order Printer function on for online…
1 voteThank you for submitting your Idea to UserVoice.
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Employee Access to Mail/Phone on Dining Check Out (Flex)
We need the ability to disable Employee Access to Mail/Phone on Dining Check Out. Currently merchants are experiencing lots of fraud due to the customer being able to click the X in the upper left and the screen, going back to payment type. Customers can click Mail/Phone under Other and can key in stollen card #s
1 voteThank you for submitting your Idea to UserVoice.
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Employee Permissions to Remove/Add Taxes
Currently, you can only select if taxes are able to be added/removed, you are unable to restrict this setting to specific types of employees.
Would like this to be added to the register permissions
1 voteThank you for submitting your Idea to UserVoice.
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Permission Level for Rewards
Rewards needs to have permission levels so only specified roles can manually add points
1 voteThank you for submitting your Idea to UserVoice.
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Message-Powered Promotions for Better Customer Engagement
The idea is to enhance the restaurant promotion feature by allowing businesses to include a personalized message along with each promotion. Instead of simply displaying a discount or special offer, restaurants can communicate directly with customers, creating a more engaging and personal experience.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to see items sold on the first page of orders
I want the name of items sold to be shown on the first page of orders without going to receipts to read what was sold or the same way like it use to be before and thank you for your support
1 voteThank you for submitting your Idea to UserVoice.
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Restore the "Tax" Column to the Main Transactions Report for Government & Tax-Exempt Audits
In a recent update, the "Tax" column was entirely removed from the primary list view of the Transactions section. For businesses that frequently process tax-exempt orders (such as sales to government institutions, schools, and non-profits), this change has completely broken a critical audit workflow.Because Clover does not have a native, rigid framework for assigning pre-verified tax-exempt customer rules, the standard practice is to use "Remove Taxes" at checkout and type the state entity or exception details directly into the order's Note field. Monthly I would reviewing and reconciling these transactions for state tax audits by sorting the Transactions report by…
1 voteThank you for submitting your Idea to UserVoice.
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