556 results found
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Access Clover Dining on Clover Go app
I would like to see clover dining on Clover Go app so my wait staff can take the order at the table and send it directly to the kitchen. That would be an excellent upgrade seeing that it already has the clover dining on it but just to see the tables only.
1 voteThank you for submitting your Idea to UserVoice.
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OUT OF STOCK FEATURE WITH MULTI-TIME PERIOD AUTOMATIC RESET
With the majority of orders coming in from online sources, it is difficult to maintain a good grasp of inventory. My restaurant serves alot of stews which cant be quantified by a number of servings. Being able to have a feature that would allow me to put an item(s) "out of stock" that would pull those items off the online channels (website, delivery companies) for a preset period of time, (2hrs, 4hr, 6hrs, next day) then it would reset to allow them to be available after that period, and easily accessible from the device would be extremely helpful. Create a…
1 voteThank you for submitting your Idea to UserVoice.
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Labels by Order Type
We need the ability to create a Label printer by Order Type. Natively you have to create an Item level label to send to a certain printer. I want the option to do it by order type. Example: I have a specfic to go station with its own kitchen printer. When my server starts the order, they would select To Go for order type, then the items selected would print at that to go printer. On the other hand, if my server selects Dine in order type, I want those items to go to the dine in station printer. If…
1 voteThank you for submitting your Idea to UserVoice.
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Order Numbers proceed without data
We have Order Numbers set to Manual (cashier enters a number/text for each order), and a recent update made it so that cashiers can no longer hit the check on the android keyboard to bypass the order number: they're now forced to enter something on every order. We have a significant number of simple orders (one soda, etc) that don't require an order number and would like the ability to quickly bypass entering an order number restored.
1 voteThank you for submitting your Idea to UserVoice.
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Put the modifiers back so that I can scroll through them.
New update, Clover Modifiers are now all seperate. Have to click each modifier group.
Use to be able to scroll. Now each Transaction takes and extra 30 seconds. Great to know that clover wants me to lose transactions, and money!
1 voteThank you for submitting your Idea to UserVoice.
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Kiosk
Allow the Clover Kiosk to send order receipts to a connected kitchen printer, even when the cash tender type is selected on the Kiosk.
Part of the value of the Kiosk is streamling ordering. If an order won't even fire until the order is engaged with on another Clover device, than a part of the utility of the Kiosk is lost.
1 voteThank you for submitting your Idea to UserVoice.
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Custom Gratuity option
We want to be able to put a custom gratuity amount or custom percentage which will appear under tips and gratuity and not under service charge. This amount will print on the customer receipt under sales tax it will gratuity and dollar amount.
1 voteThank you for submitting your Idea to UserVoice.
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Route Orders by Order Type
The ability to route items to the kitchen based on order type. For example, a kitchen that wants to send to go /online orders to a specific printer located in the kitchen and dine in orders to a different printer. This is great for restaurants that have a separate kitchen preparing to go and online orders. Right now, the work around is to create duplicate items, Fries (For Here) and Fries (To Go). Although this works, it makes item reporting and menus more confusing.
1 vote -
Apply Guest Discount
Through Clover Dining we are currently able to apply ORDER DISCOUNTS which does just that, applies discounts to the entire table's order. We are also able to individually apply ITEM DISCOUNTS, applying discounts to the specific item(s) selected. We need to have a GUEST DISCOUNT which allows a restaurant/server to apply a discount to any items that are assigned to a specific GUEST without having to go one by one on each item under that GUEST and complete the ADD ITEM DISCOUNT feature.
1 voteThank you for submitting your Idea to UserVoice.
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Shift review
You should be able to close out the cash drawer mid-day by attaching it to an employee and then when they close their shift, the drawer restarts. It would be nice to be able to put a set amount in the settings that the drawer would start at and then at the end of each shift, reporting would tell you how much money should be in the drawer total including the starting balance. After the morning shift leaves, the drawer should return to that starting balance and reset for the evening shift and all open tabs could have a single…
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Inventory left
This is just a simple idea. When you click and hold and item in clover dining, you should be able to input a number of how many of that item is left and when that number goes to zero, it should grey out and appear as out of stock.
1 voteThank you for submitting your Idea to UserVoice.
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Split Payment screen freeze
When you are checking out a guest and you click pay and try to split the payment it forces you to stay on the payment screen until you complete all payments. Sometimes not all guests leave at the same time and you aren’t checking everyone out together. Granted, you can leave other tabs open by clicking the pay button under the three dots under the individual seats but it is really hard to train staff to do this consistently and we often run into issues during rush because they forget. The system should function the same regardless of where they…
1 voteThank you for submitting your Idea to UserVoice.
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Remove tax on individual items
In states like Ohio, food items taken to go are not taxed. For families who dine in and then take items to go, we have to ring those items in a whole separate tab and check the customer out twice because you cannot remove taxes off a single item without removing them from the whole order. Other POS systems have a dining type modifier that is automatically attached to all items and if you click 'to go', the taxes are automatically removed and it is signified in the kitchen.
1 voteThank you for submitting your Idea to UserVoice.
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Server need to be signed / clocked in or they cannot start a guest check
Servers and bartenders who take orders should only be able to create an order if they are properly signed in. Accidents do happen where a server will accidentally use another employee's log in number and then an order is under someone else's name that is not even working.
Servers should also NOT be able to open up another servers or bartender tab or table. This will help eliminate making a payment on the wrong guest check that belongs to another server.
1 voteThank you for submitting your Idea to UserVoice.
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'Categories' Filter Broken
Clover.com > Reports > Item sales
Along the top of this screen there are six (6) filter boxes. The rightmost box is 'Categories.' Clicking on this box reveals a drop-down menu where you can select/unselect categories to be displayed.
It used to be that you could click this box, and it would stay open to allow you to unselect multiple categories until you were done, then click outside the menu and it would apply your filter. Now, each time you click once ANYWHERE in this drop-down menu, the menu disappears, and you have to re-open it again.
When you have…
1 voteThanks for bringing this to our attention. We are reviewing it now to resolve this behavior.
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Print orders automatically from Kiosk
I would love for kiosk orders to be printed automatically, just like Clover and DoorDash orders, so we don’t have to do it manually. I’d like them to continue going to the kitchen monitor, but also be printed on pape
1 voteThank you for submitting your Idea to UserVoice.
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KDS Font
It would be great to have the option to change the KDS font size larger, for both the item and modifiers. The modifiers are especially hard to read because the font is gray instead of black.
1 vote -
AI phone orders
an AI solution to capture phone orders in restaurants and send it to the POS and print the order in the kitchen
1 voteThank you for submitting your Idea to UserVoice.
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Improve Subcategory Flow
Right now, when you select a subcategory in Clover, it opens a new screen and removes visibility of the other subcategories. This slows down navigation because users have to go back each time they want to switch.
I'd recommend keeping the subcategory tabs persistent at the top of the screen-so when a user selects something like 'Chicken Entrée, the items update below, but the other tabs like 'Pasta' or 'Seafood' remain visible. That way, users can quickly switch between subcategories without losing their place or adding extra taps1 voteThank you for submitting your Idea to UserVoice.
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Increase DoorDash delivery radius
I need to increase the delivery radius of DoorDash Drive to 30miles is set to 5miles. I live in Texas and everything is spread out
1 voteThank you for submitting your Idea to UserVoice.
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