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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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569 results found

  1. Merchants should have the ability to pull reports for future placed online orders on their dashboard.

    1 vote

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  2. Please I noticed a change in the latest update that doesn't meet my needs: let me explain.

    In both the desktop and mobile versions, when I go to

    Dashboard > Sales Activity > Transactions,

    the column showing just the "Tip amount" no longer appears; this is important for remote work (which is how I operate, since I’m not always at the restaurant).

    That column used to be visible in the previous version. Is it possible to display it again without having to download the XLS (CSV) file every time?

    Thanks.

    1 vote

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  3. Change my Clover back to its previous version. Clover's latest update has made my bookkeeping far more complicated, and I am looking at changing my payment platform if this update cannot be reversed.

    1 vote

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  4. The custom date/time filters in Reporting → Sales Overview aren't saving on our Flex and Station Solo. Every time we set a custom timeframe for our shift, it resets to default as soon as we navigate away or minimize the app. Please fix this so our custom shift filters stay active—my employees shouldn't have to re-enter our shift hours over and over every day.

    1 vote

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  5. Suggest adding a PDF export feature to the dashboard. This functionality would allow users to easily generate and download PDF documents for:

    Receipts
    Transaction history
    Activity reports
    Other relevant records

    1 vote

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  6. It would be helpful if merchants could turn off Clover app ordering. We frequently have support calls from merchants because their customers can't place orders in the app. It's almost always because the phone needed an update or the Clover app needed an update. For certain demographics, this issue seems to happen frequently; in those cases, the ability to turn off app ordering while keeping website ordering on would solve this pain point for customers, merchants, and support agents.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  7. For Merchants who travel to deliver at-home services or employ their own delivery drivers with COLO, there should be a "car tracking mode" on the Flex that could track drivers on the way to their destinations. It could potentially auto-text the recipient (if they opt-in) and have a KDS integration to show status of delivery including time and distance for a restaurant. This would also be useful reporting for delivery time and time spent at destination averages across industries.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  8. Have our own delivery option thru the robot wagon and it being marketed as our own little Leprechaun. Huge advertising opportunity

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. We are not able to link Online Ordering to Google Business Profile so that customers can just click 'Order Delivery' through Google Search and reach to the Online Ordering Page. I called the Support department and they said this feature is only available in US but not Canada.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  10. The waitress get the order per guest, entrees and mains and drinks, but at the kitchen printer the order is grouped per table and not still individually per guest

    1 vote

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  11. to go further on sub modifier, we need add and remove button and the ability to hide modifiers. The open concept modifiers are not for everyone. Many merchants think it makes the screen too busy or cluttered. We need to be able to hide whats in each modifier until its opened.

    Also, adding simple add and remove buttons would be nice.

    1 vote

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    0 comments  ·  Menu  ·  Admin →
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  12. Merchants would like to have the report of "items sales" by location, please. same way as "sales by employee"

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  13. Need :
    Currently, each franchisee can freely modify their location's menu, including adding items that are not part of the offering approved by the franchisor. This undermines brand consistency and makes it difficult to control the offering across the network.

    Requested functionality:
    - Allow the franchisor to lock the master menu across all franchise locations, with:
    - A central menu defined and controlled by the franchisor, pushed automatically to all locations;
    - No ability for a franchisee to add, delete, or rename a locked item;
    - Configurable locking at the element level (item, category, price, modifiers), so the franchisor can…

    1 vote

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  14. My old POS and other POS on market has a feature where it highlights(or a change in color) a table if the table's bill has been printed and given to guest. This helps to minimize waste of time and paper when restaurant is busy, so as to know that another server will not reprint the check. Please advise as this was and will be very useful.

    1 vote

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  15. ONLINE RESERVATIONS IS A MUST FOR HIGH END RESTAURANTS.

    1 vote

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  16. The user experience for the customer and the merchant needs to be better for clover reward. If customer enter their phone number on mini device, clover should automatically pop a message on merchant side, asking to apply reward to order. Right now, most merchant are not using clover reward or using another 3rd party app, because to many steps to redeem points.

    1 vote

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  17. Multi-location merchants using Clover Enterprise currently receive unique Clover Item IDs at each location, even when menus are centrally managed through Multi-Location tools. Testing confirmed that uploading and managing menus through Multi-Location still generates different Clover Item IDs per location.

    This creates challenges for third-party integrations that rely on Clover Item IDs for product mapping. As a result, merchants operating multiple locations are forced to maintain separate menus and mappings for each store, despite managing inventory and menu updates centrally through Clover Enterprise.

    Requesting an enhancement that allows items to maintain a shared/master Item ID across all locations within a…

    1 vote

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  18. I’d like to request a new feature for the Clover Dashboard that would greatly improve workflow for managers and back‑office staff. Specifically, we need the ability to view the actual Register layout (button grid, categories, item placement, and folder structure) directly from the web Dashboard without accessing a physical Clover terminal.

    This capability would help us:

    Verify layout changes before pushing them live

    Train new employees without needing a device present

    Maintain consistent layouts across multiple terminals

    Reduce interruptions to front‑of‑house operations

    Currently, the only way to see the true layout is on the device itself, which limits remote management…

    1 vote

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  19. Please offer group ordering. A customer can send a link to multiple people so that they can choose what they want to order.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  20. Add options to print reports based on different variables
    - Start and end time (multiple reports per day, option to reopen drawer)
    - Order types
    - Employees

    Add options to tip pool based on percentage of overall sales or selected revenue classes. Add option to enter specified percentage and log the data to be sent to payroll with timeclock hours.

    1 vote

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