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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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601 results found

  1. second request. i need the order ticket to print twice. one goes to the barista, one goes to the cashier who handle to baked goods and finalizes the order when both tickets are finished. at this time, we go to receipt reprint, choose order ticket, then reprint. this is taking too long when there is a line of customers. please, just create an option to print multiple order tickets.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  2. Please FIX the Clover Dashboard MENU ENTERING ISSUES -
    HAVE already escalated and reached out to MANY Support Reps -
    You CANNOT "scroll" down to ALL the fields

    The ONLY way to be able to stay on the adding items page to ADD info ...

    Is to "ZOOM OUT"
    But you have to zoom out SOO far that you cannot see the wording

    Have tried different browsers, laptops and computers _ ALL of my NEW in the past year Customers are havig the SAME issue =

    IS VERY PROBLEMATIC and isw CRITICAL to them managing their menus in a timely…

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  3. Please change or make available the ability to change the checkout and tip sequence on the Flex and Pocket. It should be... 1 Enter Card, 2 Select Tip Amount, 3 Sign On Screen, 4 Receipt Options. We are losing clients because others do it this way, but Clover asks for the tip before entering the card info, which restaurant owners do not like as it makes for an awkward check out.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  4. In the Dashboard on the Items list, please add pages to be able to jump forward further in the alphabetized order so we don't need to scroll all the way down and hit > countless times to get to the latter part of the alphabetized inventory items

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  5. Provide ability to generate monthly & yearly sales report broken down by DAY, with days listed in rows (NOT COLUMNS)

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. I would like to suggest an improvement to how Sub Categories are handled in reporting.

    Right now, it appears that Sub Categories are being reported as if they are completely separate Categories, rather than being grouped under their parent Category. This makes reporting more fragmented and less useful for businesses trying to track department-level sales.

    For example:

    Category: Bakery
    Sub Categories:

    Bread
    Pastries
    Cakes

    Currently, reports treat Bread, Pastries, and Cakes almost like separate Categories instead of rolling them up under Bakery. I believe Sub Categories should function more like organizational breakdowns within a Category, similar to how Modifiers report…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  7. The ability for Multi-Language support to include Korean. For Clover Flex, Solo and Duo devices

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  8. I have customers that orders months ahead because during Chinese New Years I have an insane promotion that because my restaurant is packed with online orders, people always order ahead. In other systems I can set it to allow orders to be ordered months ahead, I wish Clover has this same functionality

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  9. With larger parties where an auto added , say 20% tip is added to the bill... Needs to be an option to add that under "TIPS" .

    Currently, the ONLY way to add an auto tip % to large parties bill is by adding it to taxes and fees ...
    BUT it is NOT a "tax" NOR a "fee"

    AND - Doing it as Clover only allows via taxes and fees...

    Means the large table tip auto added "DOES NOT" show up under Employees "TIPS" in "TIP REPORTS" at the end of the day - Makes for missing entering tips…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  10. Ability to either connect an external speaker or increase the max volume on a KDS to alert staff in noisy kitchen environment.

    1 vote

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  11. In the Items list, I would like to change the default columns to suit the way we do business. Currenty, I have to remove unnecessary columns every time I look at a list. If I could check off what I want the defaults to be that would be a huge time savings.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  12. I need a report that allows me to see the stock count on items. If I could run it by Category, item type, or Vendor (if you would add a Vendor field to the item screen).

    1 vote

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  13. The right scroll bar on the Item screen (when you are adding or editing an item) disappeared this week. Can we have it back?

    1 vote

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  14. On the items input screen, I would like a field to record the Vendor. It will help my staff when reordering product to be able to see the Vendor name. Also, I need to run reports by Vendor to keep track of sales and stock quantity.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  15. Create a report to list when menu items are Manually turned off and not available for sale.

    We want to know how often the store is running out of menu items.

    1 vote

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  16. Ability to adjust the font size on the Epson TM-L90 as currently it is too small.

    1 vote

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  17. The sales overview report does not display the device name when a device level report is run. Please add that to the printed report and identify All Devices on the report when that option is selected.

    1 vote

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  18. I would like to see clover dining on Clover Go app so my wait staff can take the order at the table and send it directly to the kitchen. That would be an excellent upgrade seeing that it already has the clover dining on it but just to see the tables only.

    1 vote

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  19. With the majority of orders coming in from online sources, it is difficult to maintain a good grasp of inventory. My restaurant serves alot of stews which cant be quantified by a number of servings. Being able to have a feature that would allow me to put an item(s) "out of stock" that would pull those items off the online channels (website, delivery companies) for a preset period of time, (2hrs, 4hr, 6hrs, next day) then it would reset to allow them to be available after that period, and easily accessible from the device would be extremely helpful. Create a…

    1 vote

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  20. We need the ability to create a Label printer by Order Type. Natively you have to create an Item level label to send to a certain printer. I want the option to do it by order type. Example: I have a specfic to go station with its own kitchen printer. When my server starts the order, they would select To Go for order type, then the items selected would print at that to go printer. On the other hand, if my server selects Dine in order type, I want those items to go to the dine in station printer. If…

    1 vote

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