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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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Merchants on the Counter Service or Table Service SaaS plans submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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245 results found

  1. Inventory updates should occur when an item is fired to the kitchen

    Please move move the updating of inventory tracking from the time the bill is paid to when the item is fired to the kitchen. If a restaurant has 5 units and all 5 are fired to the kitchen but not paid for yet a 6th unit could be added to an order even though the item is no longer available to sell

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. Online order notifications

    Need the ability to have an audible and visual notification when an online order comes in; currently, there is no notification and it can sit there unnoticed while folks are busy with other things, but a ping, or bell when a new standard online order comes in is critical for the business

    2 votes
    0 comments  ·  Kitchen Management  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. Print head on Clover Mini does not last-receipts become illegible & the only solution is to replace the entire device? So wrong!gre

    Clover Mini Print Heads should be replaceable. The rest of the machine works fine. It seems crazy to throw out a perfectly good machine when the print head should be able to be replaced. Plus I have a real problem with purchasing a new one to the tune of $700 when it won't even last a few years in a very small shop.

    2 votes
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Happy Hour

    Happy Hour- Having the ability to add a happy hour via the back office and an option to a set price discount. Like Happy Hour Pizza $8.00 set price.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. kiosk

    we should be able to eliminate the all item option on the Kiosk because it is a big mistake to have it as a first category on the top of the menu categories on the Kiosk, it is causing a lots of confusing for the customers because it is taking their attention away from the other categories and making them keep scrolling down on the screen especially that the items in the menu is organized alphabetically which causing the items to be spreed out randomly so on flavor of the coffee will be next of the sandwich depending on the…

    2 votes
    1 comment  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. Quantity Discounts for Mobile Ordering through Happy Hour App

    For Online Orders- I want to be able to apply "Happy Hour" deals so that I can do a 2 for 1 discount specifically on a category or item. Please allow Happy Hour to reflect in the Online Ordering ( Clover App ) or for third party apps to contribute to quantity discounts/specials.

    Thank you!

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. Be able to print receipt for items over 90

    Be able to print receipt for over 90 items on a receipt

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Improve haptics vibrations on Flex 4 (gen4)

    Please Improve haptics vibrations on Flex 4. It is totally different feeling from previous Flex such as gen 2 or gen 3. With Flex 4, you wont feel whether the item has been touched so ending up touching it multiple times.

    2 votes
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. online order dine in option

    Give the option in online orders for Dine In or Pick Up because a lots of customers sit on the table and place an order through the clover online and we always package it as a To Go order and not even call the customer name because we are waiting for the customer to come and claim it and we get surprise that the customer has been at the restaurant sitting on the table before the order has been submitted witch cost us to repackage it as Dine in and we lose the freshness of the food that the customer…

    2 votes
    1 comment  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. Full Ticket Visibility for Expediters

    When coursing Allow expediters to receive the full ticket immediately, ensuring they can identify dishes that take longer to prepare and coordinate timing effectively, reducing delays and errors.

    2 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  11. App compare last year data

    When using the mobile version of Clover, the screen we use most often is our Sales Overview to review sales for the day. Often this page will compare our daily numbers to numbers yesterday or last week. Now that we've been in business for 1 year, we'd like to see our numbers compared to the same day last year. I was informed by Clover Tech Support that there is no setting to change this, and that you have to use the web browser version of Clover to search this data (which is not convenient). Year over year data is a…

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  12. SHIFTS

    PLEASE ALLOW ADMINISTRATORS WHO ARE WORKING OFF SITE AND USING THE DASHBOARD THE ABILITY TO CLOCK OUT EMPLOYEES WHO ARE STILL CLOCKED IN.

    2 votes
    Submitted  ·  0 comments  ·  Employees  ·  Admin →
    How important is this to you?

  13. Check numbers

    Clover Dining still does not have any sequenced check numbers. This is not a suggestion, this is a necessity to all restaurants that handle cash. I have been calling and posting for a while with no real regard for concern in return. Check numbers are pivotal to book keeping and making sure no one is stealing, So the lack of concern from Clover is real disheartening. All I'm being told is it can't be done, but every POS has this so I am very confused.

    2 votes
    Submitted  ·  0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  14. Credit Card Tips Witheld

    The merchant would like to withhold tips of 3-4% in the employee sales report . By law tips are 100% transferred to the employee, however now the merchant is paying full credit card processing fee's on tips on monies they do not keep, making this non-compliant, there can be a feature on the dashboard back office, to turn on "Tips witheld" only % displayed that will reduce their cc tips. This will offset the cost of processing credit card tips against the company, this will update the reporting for cc tips in employee sales report and homebase. The employee sales…

    2 votes
    Submitted  ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  15. Inventory Export for Online Items

    I am having to export a menu from one restaurant location and import into another location. The Inventory import only brings in the Item name and prices etc, but all information online is is not. Online Name, Description and pictures. Although pictures may be difficult to save, but i would like to suggest adding the Online name and description to the excel Sheet on export. I just expend 3 hours moving all online information from on restaurant to another when it should be added to the export sheet. All inventory is turned off inline including modifiers. When you have big…

    2 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  16. Food Court Beeper

    I have a Bepper system that works in my Food Court. The Kiosk must have an option where the customer has the option of taking a number and that it also appears printed on the ticket as an identifier of the order if the customer decides not to give their phone number for privacy reasons in order to locate them within the Food Court (8 restaurants and 30 tables).

    2 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  17. 2 or more online ordering addresses

    One for basic menu online ordering and pick up on a day to day basis and one separate and dedicated to ordering online catering orders.

    I would like to keep the two separate for my customers.

    2 votes
    Submitted  ·  0 comments  ·  Website  ·  Admin →
    How important is this to you?

  18. BE ABLE TO UPDATE INVENTORY INSTANTLY. (UPON EVERY ORDER)

    INVENTORY NEEDS TO UPDATE THE SECOND A SERVER ORDERS AN ITEM. SO THAT THE SECOND SERVER BEHIND HIM IMMEDIATELY KNOWS THE REMAINING BALANCE OF THE INVENTORY. INSTEAD OF WAITING FOR THE BILL TO BE PAID FOR FOR INVENTORY TO UPDATE IN THE SYSTEM.

    RIGHT NOW INVENTORY UPDATES ONLY AFTER THE CUSTOMER PAYS FOR THEIR BILL.

    2 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  19. Please add the option to remove server name from order receipt.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  20. I need my taxes to separate from my fees on my sales report

    2 votes
    Submitted  ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
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