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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Menu Management: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

2. Orders: Ideas relating to the process of creating and managing Orders.

3. Items & Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

4. Online Ordering: Please include all your feedback and suggestions for enhancing Clover’s e-commerce management software including Clover Online Ordering.

5. Website: Ideas related to your Clover branded website.

6. Kitchen Management: Please include all your feedback and suggestions for enhancing Clovers kitchen management software. 

7. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

8. Clover Dining: Ideas related to table management and the Clover Dining experience.

9. Customer Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

10. Reporting & Analytics: Share your Ideas to improve or enhance Clover’s reporting functionality.


Restaurant

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173 results found

  1. Online Order should have a "Reset Prices to POS” when we edit the menu prices. When editing the prices and increasing the percentage for the menu, you are able to add a percentage but what happens if you want to go from say 30$ (uber/ Doordash) to 15%. it adds up to 45%

    1 vote

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     ·  1 comment  ·  Menu  ·  Admin →
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  2. the KDS will display ( totals or "all days"). if there are 3 orders in the KDS, it will display the "all day" totals in the queue , if there are 2 NY steak orders on all three orders, the KDS will display they are a total of 9 NY steaks that are needed

    1 vote

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  3. We are unable to accept multiple forms of payments when checks are split by guest. This creates a large headache on busy nights and difficulty closing checks

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  4. Ability to have QR Code that a customer can pay and add tip. For example, a ice cream stand that doesn't want Clover devices but wants to be able to accept cc by the customer scanning qr code and an employee will tell them what is owed, the customer then pays with Apple Pay or Google and it prompts for payment with tip.

    1 vote

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  5. I would like to access prep times per order & per day. We receive at times that food took too long and then we need to access the data. Also to monitor the efficiency of the kitchen.

    1 vote

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  6. Merchants who are using CSR plan would like to eliminate the lengthy process of getting to print bill especially when they are busy. Can you please add that feature to the Register App so merchant can print bill right from register instead of going to Orders>Reissue Receipt>Print Bill? Thank you.

    1 vote

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     ·  0 comments  ·  Orders  ·  Admin →
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  7. Clover automatically deducts gratuities/service charges from the end-of-day report like tips, or is manual processing required to ensure accurate reporting?

    1 vote

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     ·  0 comments  ·  Reporting  ·  Admin →
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  8. there is a widespread need for a Catering app or catering order functions added to clover. restaurants need the ability to take a catering order from clover inventory items, send that order as a proposal, have the client accept the proposal and partial pay (deposit) or full pay the order, then track food quantity needed, date for preparation, date for pickup or delivery, delivery location, and confirmation. There is NO clover app of function for this, and no really good web-based option either.

    1 vote

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  9. ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT.

    The Clover App Market is not available on PHYSICAL equipment Clover Kiosk and Clover Compact. In Puerto Rico we need to download the app IVU CONTROL but because the APP MARKET is not enabled, we can not do download.

    1 vote

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     ·  0 comments  ·  Other  ·  Admin →
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  10. We need a way to close a drawer during a shift that only batches the drawer we are closing!

    For instance, I have two pos Stations with the same MID #. If I count down or close one drawer to start a new shift, and batch it so someone else can use it, It also batches the other drawer at the same time. There is no way to separate one drawer from the other.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  11. allow us to add image for the modifier on the kiosk
    and also allow us to download the entire menu and edit on pc.

    1 vote

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  12. allow us to upload full screen ads when the clover kiosk is idled

    resolution can be 2k or 4k.

    the magnifying image on the kiosk is really ugly in my opinion

    1 vote

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     ·  0 comments  ·  Other  ·  Admin →
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  13. Allow Admin to enable/disable a staff member to add/remove service charge. While it is imperative to have the system restrict removing the service charge due to operational loss. In certain environments its required to add a service charge at odd hours of the day depending on the order. We need to be able to restrict the addition or removal with the admin code

    1 vote

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     ·  0 comments  ·  Employees  ·  Admin →
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  14. 1 vote

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  15. Provide an option to have customer provide immediate rating/review when completing a transaction on device. Ex: "How did we do today?" 1 - 5 stars.
    Something that could be customizable. Ability to ask several questions.

    1 vote

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  16. When a server selects "Fire All" or "Save" need to have the option where it will auto log off the server/employee.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  17. The app made by Clover, called Order Inspector, does NOT support the Clover Kiosk or the Clover Flex. We are asking Clover to make Order Inspector available on the Clover Kiosk and the Clover Flex that are widely used devices.

    This is the only App made by Clover, available on the Clover App Marketplace that allows you to view, print and email a report of all orders for your own records or for external auditors. This report shows all orders created from that Clover device (including payments) on the current day and can be printed to your receipt printer or…

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  18. Need to be able to select to recieve and email or text of each transaction when it happens, just like if you send an invoice to someone you get notified they paid it.

    1 vote

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    1 comment  ·  Admin →
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  19. Linerless labels are gaining popularity with QSR restaurants, coffee and tea shops included. I don't believe the Clover thermal kitchen printer Star TSP100 will work with those labels/paper.

    Please add linerless label printer compatibility or offer the compatible printer for sale.

    1 vote

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  20. While we export the open order details, we have only selling price details in the sheet. Cost price details are not available. Need an option for getting the cost price for the open order items.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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