394 results found
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Provide ability in Tables app and Register to schedule orders in the future.
Create functionality to enter future delivery date/time that would work similar to online orders schedule at future time or dates and times. In addition add an interface that shows future orders to facilitate order fulfillment.
3 votes -
menu board
Numerous clients ask for this functionality and it's becoming more and more of an ask. The ask is for menu boards on TVs/monitors to be connected to the Clover, ideally in real-time. Not only for pricing and product updates but also for current availability of items/modifiers as well. All new QSRs use menu boards...it would be great if we could have some sort of integration. TY
3 votesThank you for submitting your Idea to UserVoice.
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Online menu
Online Delivery Partner integration - need to be able to provide an online menu with delivery pricing and another menu with a lower pick up price for orders placed on DoorDash or Uber Eats. Merchants are charged lower commission for pick up orders and they want to pass through savings to customer. Also, DoorDash provides merchants with online ordering and would need separate menu with even lower prices there.
3 votesHello, Thanks for reaching out to Clover with this interesting idea. We have added this to our TO-DO list.
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Online Ordering Transaction limits
There needs to be a way to limit the amount of menu items a customer can order using the online ordering. We have had many problems with customers using online ordering to order large quantity of menu items that would fall more under catering. It really creates a problem both for the customer that expects there order to be ready at a given time and the staff trying to fulfill the order. Also creates a problem when the customer chooses delivery and for any reason the driver cancels the order and that order gets refunded without notice!
It is really…3 votes -
Clover Online Ordering website to better show Ordering Type options
It would be clearer to online ordering end-users if the Clover Online Ordering website showed the Order type (in-store pickup, delivery, curbside) listed as radio buttons rather than a drop-down so that end-users can clearly see all of the available options before hitting the checkout button. Currently, they may not realize that delivery or curbside pickup are available unless they know to click the drop down.
3 votesThank you for submitting your Idea to UserVoice.
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tax
When placing an order on Clover, it would be helpful to choose ONE item on the order to remove tax from that item only. Our state removes taxes on bread products, when 6 or more are purchased. Clover will only remove taxes from the whole order, not individual items. Please help with implementing removing taxes from single items on the order screen.
3 votes -
Column sorting & Column Order
When we’re in the ITEMS list, we can only sort by name. We organize our items by SKU, so it would be nice to have the ability to sort by any column. Additionally, we’d like to be able to rearrange the columns. We prefer the SKU to be the first column for referencing, so it would be great if we could drag the columns to change the order.
3 votes -
Communication with Engineering once a case has been created
Communication with Engineering Team
Once a case has been created, the communication almost completely stops. There needs to be a path to engineering for ISO's and Agents. More often then not the case is closed and is not resolved. If the engineers do not want phone calls, create a portal where the case lives once it is open. Agents can check their tickets and respond accordingly, making the process more seamless while getting the issued resolved in a more timely manner, keeping merchants happy!3 votes -
Pop-up Prompts! For double checking or mistake catching!
We would like if there was a way to have pop-up prompts come up before moving on to certain fields like asking the customer count before food ordering or ringing out! This has become important to us to have because by example the restaurant is all you can, missing inputting the customer number count can greatly affect business, what will happen is that the employee will move onto orders or payments with out filling this out, so maybe only one person of a table of six will be charged! So we want prompts that come up just asking to confirm…
3 votes -
Kitchen Printer Firing Delay options
Allow a configurable delay for firing to the Kitchen Printer when the option to print when Save or Pay is tapped to allow for declined payments.
3 votes -
Sub Catagories
We need sub catagories!!
3 votes -
daily sales reporting
Limit the time frame an employee can view sales from a previous day.
3 votes -
Remember customer's email address
After the customer types in their email address, remember their email address so they don't have to type it in EVERY SINGLE TIME THEY VISIT. Every time I go to the same restaurant and use my exact same credit card I have to type in my email address.
3 votesThank you for submitting your Idea to UserVoice.
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employee sales report with categories
merchant would like to be able to view employee sales by category (ie. food, beverage, etc.
3 votes -
Logo displayed on device idle screen and/or background
I have clients who would be interested in being able to have their business logo displayed on the devices lock screen and/or background. This could apply to any of the devices really but this client specifically has a Mini. Especially for the Clover Duo this would establish a presence for the brand and this makes the business seem very official.
3 votes -
Track order completion time
We would you like to know time between when an order is placed and when it is marked as fulfilled or completed. This will help improve customer satisfaction but also can be tool for training and promotion.
3 votes -
Customizable Customer Input Field on Clover Kiosk (Buzzer/Table Number Option)
Clover Kiosk needs the ability to include a customer input field during the order process, allowing customers to enter either:
A buzzer number (for merchants using pagers for pickup orders), or
A table number (for merchants offering table tents for dine-in service).
The field should be customizable by the merchant, with the ability to:
Enable or disable it
Choose the label (e.g., “Enter Buzzer Number” or “Enter Table Number”)
Make it required or optional based on the merchant's workflow
This would significantly improve the kiosk experience for businesses that use buzzers or table service and help streamline order fulfillment.
3 votesThank you for submitting your Idea to UserVoice.
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Restaurant Reporting Employee Details
In restaurants with bars, generally the server needs to tip out the bar on bar sales. We need to have a breakdown by category or revenue class available on the device. It's too cumbersome to have to go through all of the steps using the dashboard, and many shift supervisors and even managers do not have access to the web dashboard. Additionally, you want to be able to print the report and attach to server check outs to be turned in to owner or accounting or whomever. Please do this ASAP.
3 votes -
Tax Reporting IS INACCURATE
Your tax reporting is INACCURATE.
We need a clear way to determine meals taxes. THIS IS CRITICAL.
Your tax statements and reports are a mess. We can not use what is in your reports as it blends POS taxes with delivery app taxes. We need a way to clearly show net sales and taxes from the POS.
You currently show the amount collect from each order type at the bottom of your sales report. Please also add net sales and taxes for each order type.
I've found that your tax report does not break out meals tax and no tax…3 votesPlease contact support to resolve this
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order printing should allow auto-cut after each item or category
There should have an option for the order printing, each printed ticket should able to auto-cut after each item or category to allow physical separation.
This enables both preparation of the dishes and placing the receipt under each dish for table delivery guidance.
use case example:
In a busy restaurant, several tables place orders for sushi items that are prepared by the same chef and printed to the same kitchen printer. For instance:
Table A orders: Sushi A ×1, B ×2, C ×3, D ×1, E ×2, F ×1
Table B orders: Sushi A ×2, C ×2, D ×3, E…
3 votes
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