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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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Merchants on the Counter Service or Table Service SaaS plans submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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245 results found

  1. manually entering weight without using scale

    My merchant sells food the pound and is using clover with a weight scale, he would like to be able to enter manually the pounds in the clover when he is selling future orders for holidays etc... without actually weighting the product at the time of placing he order. The clover doesn't let him enter the quantity in pounds typed only coming from the weight scale... is this something Clover can do using the weight scale or there is a solution to this issue? Thank you

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. Combos of Items and Discounts

    Let's say you have items in inventory as
    (Burger Categories)
    Hamburger $1
    Cheeseburger $1.5

    (Pizza Categories)
    Cheese Pizza $2
    Sausage Pizza $3

    (Fries Categories)
    Small Fries $0.75
    Large Fries $1.50

    (Drinks Categories)
    Coke $0.50
    Sprite $0.50

    You want to create:
    Combo A (Hamburger, Small Fries and Coke) for $2 (Not combo is $2.25 total)(This is specifically set the items for the Combo)
    Combo B (Cheeseburger, Large Fries and Coke) for $3 (Not combo is $3.50 total)(This is specifically set the items for the Combo)
    Combo C (Select 1 from Burger Category, Select 1 from Pizza Categories, Select 1 from Drinks…

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. Online Orders Frequency Options

    Online Ordering Frequency would allow you to edit/limit the frequency by which customers can place online orders through your Online Ordering platform. Essentially you as the merchant are able to set the number of orders that can be placed within a specific timeframe, like in 10 Mins, 30 mins, an hour, etc

    A lot of my smaller Clover Restaurants have limited capacity to how many orders they can make at a time so during their busiest hours its extremely helpful to have a feature that allows the merchant to mitigate receiving a high number of simultaneous orders by limiting how…

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Order Ready text Reminder

    KDS should have the option once you select done, to send out a text message to customer letting them know order is ready.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. Color Code for Servers and Bar Tabs

    Merchants I've spoken with mentioned that color-coding employees and extending this system to open bar tabs would simplify locating a server's tab, particularly during peak hours.

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. Change order type in Clover Dining app

    Merchant would like to be able to change the order type in the Clover dining app. Currently, it only allows the change in the Register app. This can make the order printing process confusing as it shows both the section and order type on the order receipt.

    1 vote
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. Bulk Edits For Items

    Dashboard: Cannot edit item quantities in bulk, only single edits allowed unless uploaded via spreadsheet which would require existing items to be removed to avoid duplicates on the newly imported file. When selecting bulk edit, please consider an option for quantity.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Move Item Tracking settings up in Dashboard

    Dashboard: When editing an item, all sections are collapsed automatically, majority edits consist of quantities/stock which are located at the very bottom, could we disable the auto collapse or re-arrange the position of those options (quantity/ stock)

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. Online Ordering Options

    There Should Be More Online Ordering Options Offered For The Merchants Sake!

    Example:

    My Set Pickup Time Is For 25mins. This time Frame works about 80% of the time but what happens when you get a massive order in that takes up your whole kitchen space and is not able to be ready within 25mins?

    Its already too late to change anything on my settings because the order came through with a pickup time of 25 mins. Now my staff and kitchen are screwed because clover doesn't offer the Merchant any options to either accept the orders or at least…

    1 vote
    0 comments  ·  Kitchen Management  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. kds

    Orders shown on KDS should be able to snake around rather than having to scroll down. Right now they have to scroll down to see the entire order. That is not ideal for a busy restaurant They are switching from toast and they have the ability to see the entire order without having to scroll.

    1 vote
    0 comments  ·  Kitchen Management  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. Receipts

    Payment receipts are so long compared to other pos systems. The spacing and font can be changed to help with this so we aren’t killing trees.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  12. Service Charge

    I need to know at the end of the day if the service charge is credit card or cash.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. Disable Receipt Prompt on Duo

    I just upgraded to Duo from our previous 2018 units. The customer facing screen of the Duo displays a receipt prompt at the end of every transaction, and I want to disable it.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. KDS

    Will like to See more items on the KDS which is currently seeing only Three

    1 vote
    0 comments  ·  Kitchen Management  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. Clover Register Display Screen

    The request was to be able to see more than 10 line items for categories on their Station Duo screen. They would like to be able to see all the categories on one screen and choose from them.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. Item tracking for Modifiers and full recipes

    We need to keep up with because they can track item stock quantity on a granule level through their modifiers and every item that goes into the entirety of the recipe.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  17. Smaller Kiosk Option

    Hi, I just want to know if there are any plans to offer a smaller customer-facing kiosk unit?

    The current one is nice, but too big/tall for stores with limited cash register space.

    Ideally, the kiosk would be big but not big enough that it takes up space needed to do a manual/cash transactions right in front of/above it. Essentially taking up the spot where Clover Minis are usually placed in a Clover Duo Station set up (i.e. a screen facing the customer with the POS right in front of it).

    Perhaps a quarter to half size of the current…

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. Custom view and pricing for identical Modifiers on order receipt

    When I select an item such as a latte I am then presented options such as milk type, syrups, temperature etc.

    The issue I have now if I select multiple of the same modifier such as vanilla syrup it prints out on the order ticket like this and can lead to very long order receipts:

    Latte ICED
    Oat milk
    Vanilla
    Vanilla
    Vanilla
    hazelnut

    ideally it would look like this:

    Latte ICED
    Oat milk
    3 x Vanilla
    1 x hazelnut

    Also, is there a way to where it only charges for the first modifier added but no extra as additional are…

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. Uber eats item notes

    Issue: Missing Uber Eats Item Notes in Clover

    Problem:
    Customer item notes from Uber Eats do not appear in Clover, causing inefficiencies and forcing merchants to disable notes.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  20. Guest Count on Order Receipts

    Allow the option to add a guest count at the top of the order receipt, even when no specific items are assigned to individual guests. This helps chefs better plan and coordinate food preparation for table-sharing scenarios.

    1 vote
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?
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