351 results found
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Ability to categorize payment links
I think the ability to assign a category to a payment link is crucial. Our high school wants the ability to use payment links for fundraising but currently payment links all show up as "uncategorized". This would prevent us from holding concurrent fundraisers because we would not be able to easily determine who the funds belong to as they would all show as 'uncategorized'.
3 votes -
payment reminder emails
Hello, I have a client who would prefer to not have upcoming reminder emails sent to them. They only want an email sent when the card has been charged. There is not a way to turn this off in your system. It would be nice to have that option for my client.
7 votes -
Only one discount per ticket/item
Only allow one discount per ticket or item
1 vote -
Make items discountable or not discountable
Choose items that can be discounted or not discounted.
3 votes -
AVS
Clover Online Ordering - need to be able to capture cardholder address so AVS can be performed.
1 vote -
payment link notification
I need the business name and any notes/comments from the client added to the notification
3 votes -
Print Receipts From Clover VT
Merchant is looking for the option to print a receipt when processing a payment on the Clover VT. Right now, the VT only offers the option to email the receipt or skip it altogether. Additionally, adding the ability to add other email addresses to receive a carbon copy, rather than just the owner’s email in the Clover dashboard.
3 votes -
round amound when paying with cash
For cash payments, we have found that prices are not rounded.
For example, a purchase of $1.27 rounded up to $1.30 or
When refunding, instead of $3.02, round up to $3 or instead of $2.78, round up to $2.80.
This worked very well on our old cash register system.
14 votesHello - thank you for your feedback on this issue. We are currently designing a penny rounding solution. If you would like to contribute more feedback, please do so here.
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Email Entry
Currently, the staff can find me as a user/contact and then place my order in order to auto-fill my email address when i make payment.
The problem is, the all the staff don't know me so i have to type my email all the time which is frustrating. Why not remember my details based on card details like other stores.
1 vote -
Refund items from transactions & fees attached
On the Clover Dashboard, you are able to go to a transaction and refund a specific item from that receipt, but there is not option to refund the taxes/fees or not. On the device itself, however, I cannot select a specific item within a receipt to refund, but when I manually type in the amount to refund, I AM given the option to refund taxes/fees or not.
We should be able to do identical processes with this on the device AND the dashboard. We want to track the specific items refunded, but we cannot do that without paying the credit…
1 vote -
Remove sales tax for cash only transactions
Create an option to remove sales tax for cash only transactions without having to manually remove sales tax.
1 vote -
Recurring Billing ability to set transaction time
When a merchant sets up recurring payments, they can set the start date but not the start time. If they want the transaction to be billed at a specific time, is that possible? Or is the billing time random? Or is the time based on the time the recurring payment was set up? Can a start time field be added after the start date?
5 votes -
Tax 2 assessed ontop of Tax 1
Many locations have unique tax requirements that require a Tax Rate to be assessed and then a second Tax Rate to be assessed on that total.
For example - Restaurant tax then sales tax. Example: 12.00 drink X 2.5% = .30, then 12.30 x 7% = .86, total bill is 13.16
1 vote -
Web Payments: Customer Number & Invoice Number Required
I have a merchant using Clover's Web Payment option, which currently provides an optional alphanumeric text box for customers to enter information during payment. Unfortunately, the response rate is low because customers aren't required to fill it out.
Is there a way to make this field mandatory so that customers must enter their Customer Number or Invoice Number? Additionally, are there plans to allow for more than one alphanumeric field?
It might be helpful to create a feature on the merchant's dashboard to toggle this field as "required."
8 votes -
Tips on screen or print out on paper
We provide beauty services. The tips set up is On Printed Receipt. Sometime customer tell to add the tip but there is no way to add the tip until the transaction is printed out. Situation like this, I like to see the sales amount, tip amount, and total printed on the receipt. When I change the tips set up to On Screen, then if customer don't tell then there is no tip line on the receipt and as a result customer can't write any tip and that make a loss to our business. Can Clove do something about this?
6 votes -
Allow a category for recurring payments
It would be helpful to assign a recurring payment to a specific item. It would make inventory much easier to know where the recurring payment is for.
1 vote -
Feedback for Limiting Employees on Payments Plan
On the Feb 2025 roadmap call, Clover hinted that the number of employees on the Payments plan would be limited sometime during the second half of 2025 because that's what the competition does. PLEASE thoughtfully consider how this is executed as ISOs and Agents typically have employee sign-ins to merchants as Admins in order to provide a high level of support. A SuperUser view or permission for certain emails to be added outside of the employee "count" would be a solution.
1 vote -
Faster tap to pay
Right now, the Clover device makes you select a tip before instructing you to insert or tap your card . We can speed the process up by just inserting the card at any point right now —-but the tap feature, which is what everybody is gravitating towards now, is not activated until after the tip is selected. In fast environments when a bartender puts the flex down for the customer, the customer is selecting the tip button and walking away. So not only is there a speed component that’s better with toast, but there is a liability component that doesn’t…
1 vote -
tips issue
Hello we have problem the waiter is only allowed to order and print reciept ! so when customer goes to pay at the cashier the tip goes to cashier.
we also have another problem we can only scan with the order section .
the scanner is not compatible with dining in app
2 votes -
Tap pay signature
Your company doesn’t offer a signature option if the customer does in fact use the tap to pay option. I have had disputes over transaction and feel that a signature option for this could be another layer of protection for the retailer.
2 votes
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