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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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272 results found

  1. Former First Data user here. Can you charge the reoccurring early mornings and not sporadic at multiple times during the day? Would love for it to happen around 2-4am that way its already done when the business opens. Currently they start at 8-9am and end 9pm

    3 votes

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  2. the recurring payment feature would be great except that the customer receipt gives them the option of removing their card information from their customer profile, thereby cancelling the whole process and making this a non-option for our equipment rental transactions.

    8 votes

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  3. Merchant would like transaction number to start at 00001 instead of 0000 or have option to set what number the transaction number starts with.

    2 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  4. Currently, using any browser other than Google Chrome to make a payment is intermittent (suddenly, this past week since the down time of last week 02/20/24) when clients make payments through the widget on my website that was developed via your site. This is an issue for those with Macs and others who for reasons of their own work, use other browsers. only 3 out of 20 times today was I able to go in and have the payment processed via firefox, for example. why not have your widget open in google chrome and close when done. Not everyone uses…

    2 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  5. It is extremely urgent that when we have a cash sale there is the ability to add tips. System is set to have CC users tip on the screen, but when customers pay with cash there is no way to go back and add the tips so the accounting is correct.

    I run a high end salon which sells human hair toppers. Our average ticket is $1,000 and people tip on this! Our stylist cuts and styles the topper before the client walks out the door. When a client pays with a credit card, they have the option to tip…

    1 vote

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    Under Review  ·  0 comments  ·  Tipping  ·  Admin →
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  6. Add Contactless capability to the Solo

    2 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  7. Recurring Payments should allow for customer tagging with a user defined identifier that would display both on the invoice ledger and transaction ledger. In addition it should be a sortable column. Also the Customer Name should also be a sortable column.

    1 vote

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  8. Allow Tap to Pay option in Clover Go to be enabled by the employees and not just the account owner. Clover account owners may not always use an iPhone and to restrict enabling this option to just the owner can restrict employees from using the Tap to Pay feature.

    3 votes

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  9. As a business owner transitioning from Payeezy to Clover, I would like to say that the Clover customer service is non existant.
    I would propose investing in the people handling the customers. All my encounters with the agents were terrible, they have no knowledge of the products or/and how the system works.
    We take recurring payments, and nobody could explain how the system works or why it does not do what their own instructions advise you to do.
    There was no training nor welcoming instructions on how this platform performs. So far, it is net inferior to what Payeezy used…

    1 vote

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    Deferred  ·  0 comments  ·  Other  ·  Admin →
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  10. We need our manager to be able to access and edit the recurring payments.

    Could you please setup a separate permission for us to add it?

    4 votes

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  11. need to see declined payment attempts with the decline reason to report to customer so they can correct and try again

    8 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  12. In PayEezy we could print a list of customers in each recurring plan. Is there a funtion to print these lists?

    5 votes

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  13. We were converted from PayEezy. There were a lot of functions in the recurring payments like bulk changes to set a new amount to the entire plans customers and sorting the columns, by name, Exp Date, Next run date, etc. Some of our recurring payment plans have over 400 customers. We can't be expected to enter a change into each account as we have over 1300 transactions entered in our system.

    1 vote

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  14. On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be processed using the Phone Sale App?

    3 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  15. Please make the recurring payment page alphabetically by plan name! I'm not sure why it wouldn't have been built that way from the start.

    9 votes

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  16. Is there away edit withdrawal date without deleting account or end end date?

    1 vote

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  17. A system that tallies or knows how much cash is in the register. We have a cash and card-based business and we need to keep track of what's going in and out of the register especially when we have staff on shift

    5 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  18. Client asked that the the cursor move to the end of the 0.00 in the amount fields when the tab button is used. currently the 0.00 is totally highlighted and it does not allow an amount entry. until the mouse is used to click to put the cursor at the end.

    2 votes

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  19. Client ask that the virtual terminal screen be condensed so that they do not have to scroll down to complete entering the transaction information.

    2 votes

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  20. Reimplement CareCredit for Healthcare Businesses

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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