570 results found
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Larger "Done" button after order completion
We have a Clover Station 2018, and when the screen is flipped for a customer to provide a Custom Tip there's a lot of confusion after the customer enters the Tip amount. Can the green checkmark be made LARGER or a large DONE button inserted in lieu of the green checkmark?
8 votes -
Setting to Auto Print only credit card receipts
I know you can set Clover Dining to Auto Print all receipts. It would be very helpful to have the option to set Auto Printing for only credit card transactions.
We give our Customers a bill before payment so if they pay by cash or gift card there is no reason to waste all that paper printing their receipt.
But chen customers pay by credit card we do need to Copies. One for the customer, and one for us.
32 votes -
Gift Card App - Allow Tips
People just don't carry cash anymore and customers need a way to leave their Server in a Full Service Restaurant a TIP when paying by Gift Card.
20 votes -
Pre-Authorization Changes
Merchant would like the device to pre-auth the amount-- which it does-- but instead of charging the customer a separate amount, and then refunding them the pre-auth amount, he would like to have it just refund them the amount that was not used by the customer.
Merchant explained that with the current way, it is causing his customers to call him thinking that they were double charged.
22 votes -
Supporting Discounts in Clover Dining
Add discounts to a guest's order on the Dining app.
27 votes -
Ability to delete a partially Paid Open Order
Merchant request to submit a product enhancement to allow the deletion of an Open Order(s) that have a refund.
8 votes -
Streamline pre-authorization process
Merchant would like the pre-Auth process to be streamlined in the Register app to not have to swipe and then go back to the pre-auth again
10 votes -
Enable a notice on the device when processing a transaction with a pre-paid card
Merchant called in because she processed a transaction with a pre paid card and the merchant did not have enough funds available and the payment printed a receipt as if the payment went through, merchant would like to receive a warning or any type of notification, advising her that the payment was not completed.
7 votes -
Tips be re-assigned to an employee
If tips or a sale is assigned or credited to the wrong employee by accident, merchant wants to be able to edit or credit the sale/tip to the correct employee .
Merchant is suggesting that owner/admins should have a feature or setting that enables them to make corrections to simple mistakes like this.35 votes -
Ability to view transactions that are contained in a closeout
The merchant would like to see all the transactions associated with a closeout batch using a "closeout details" button
27 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Prompt for Tips Depending on Order Type
Merchant wanted the clover to ask for tips depending on the Order Type.
6 votes -
Ability to Void transactions
Merchant wants to have the ability to void transactions if the transaction is not closed. Merchant wants to void hours after the transaction was taken to prevent refunding.
90 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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Tips going to Servers not the cashier
Merchant wants the tip to go to the server not the cashier. Only way tip will go to the server is through the tables app.Would like for tip to go to the server no matter what.
54 votes -
Progressive Discount (same item)
Merchant needs to do discount by items like buy one get the other one with discount buy 3 and get another discount for one item most of the applications can do it but just by category not by item meaning that the discount will be apply to any item on that category and he needs the discount been apply to the same item the customer bought
6 votes -
Separation for EBt non taxable and Taxable
Merchants would like to be able to process EBT non taxable and non EBT taxable on the same transaction and the clover device separate the two. Would like for the clover device to leave the balance for the non EBT items. This will not work as they need to make it to where when ringing up items from both EBT/Non EBT, for the Clover to differentiate those (somehow). Meaning, they want for that EBT customer, once using their EBT card, to only be able to pay for the items that are under the EBT umbrella (nontaxable), not the whole order…
41 votes -
Re-Ordering and Opening transactions when completed
Merchant wants to be able to print each guest separately when he selects spilt by items and not actually have to be taken to pay screen (print customers receipt before pay screen)
Merchant also wants to be able to re-open the check once it has been completed and apply discounts33 votes -
Ability to Batch individually Per Device
Constant requests from merchants wanting the ability to batch devices individually at different times, when there is more than one CLover Device on the same MID
41 votesHello,
This feature is under review.
Thanks,
Clover Product
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merchant wants to be able o have different tax rates on each device on the account
Merchant has several flex devices and they are used in different tax zones, so the merchant would like to have the ability to set different tax rates for each individual Flex device
3 votes -
Employee permission to prevent using multiple discount
Create an employee permission to limit using multiple discounts on an order for an item or order
11 votes -
Tip line on PIN debit transactions or ablility to cancel PIN entry
Merchant needs the ability for a PIN debit transaction to allow for the addition of a tip or the ability to turn off PIN entry on the Station. Merchant has many online PIN debit card transactions which do not produce a tip line.
7 votes
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